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I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in May 2023. There were 4 interview rounds.
113 question 1 hour mcq
How is edtech better than offline
Python is considered the easiest coding language for beginners.
Python has simple syntax and is easy to read and write.
It has a large standard library with pre-built functions for common tasks.
Python is versatile and can be used for web development, data analysis, automation, and more.
Group discussion nd pi
Assignments and gd and po
I applied via Job Portal and was interviewed in Feb 2022. There was 1 interview round.
I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
I applied via Campus Placement and was interviewed in Feb 2023. There were 3 interview rounds.
Group discussion with very important
I applied via Job Fair and was interviewed in Nov 2022. There were 2 interview rounds.
Dealing with customers requires empathy, active listening, and problem-solving skills.
Listen actively to their concerns and complaints
Empathize with their situation and show understanding
Offer solutions and options to resolve their issues
Be patient and remain calm, even in difficult situations
Follow up with customers to ensure their satisfaction
Maintain a positive attitude and professional demeanor
Personalize the inter...
Handle the customer with empathy, active listening, and problem-solving skills.
Listen actively to the customer's concerns and empathize with their situation.
Ask questions to understand the issue and gather all necessary information.
Offer solutions or alternatives to resolve the issue and follow up to ensure satisfaction.
Remain calm and professional, even in difficult situations.
Thank the customer for their business and...
The basic language for customer service is the language that the customer is most comfortable with.
The basic language for customer service varies depending on the customer's preference
It could be English, Spanish, French, Mandarin, etc.
It is important for customer service representatives to be able to communicate effectively in the customer's preferred language
Using a language that the customer is not comfortable with
It varies from customer to customer and cannot be generalized.
Hobbies can range from reading, writing, and painting to sports, music, and traveling.
Some customers may not have any specific hobbies.
It is important to ask customers about their hobbies to build a rapport and personalize the interaction.
posted on 20 Feb 2022
I applied via Walk-in and was interviewed in Aug 2021. There were 2 interview rounds.
HCL Technologies is a multinational IT services company headquartered in India.
Founded in 1976
Offers services in areas such as digital transformation, cybersecurity, cloud computing, and more
Has a presence in over 50 countries
Employs over 150,000 people worldwide
Clients include Fortune 500 companies in various industries
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Rating in categories
Deputy Manager
4
salaries
| ₹8 L/yr - ₹8 L/yr |
Executive Accountant
3
salaries
| ₹2 L/yr - ₹4.5 L/yr |
Sales & Service Coordinator
3
salaries
| ₹3 L/yr - ₹5.1 L/yr |
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