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Jio Service Engineer Interview Questions and Answers

Updated 14 Jun 2024

Jio Service Engineer Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - Technical 

(5 Questions)

  • Q1. Electric and electronic multiple questions.
  • Q2. Electric Supply in a PCB/Motherboard
  • Ans. 

    Electric supply in a PCB/Motherboard is crucial for powering components and ensuring proper functionality.

    • Electric supply on a PCB/Motherboard is typically provided through a power connector or traces on the board.

    • Components on the PCB/Motherboard require specific voltage levels for operation.

    • Regulators and capacitors are often used to ensure stable and clean power delivery.

    • Failure of the electric supply can result in ...

  • Answered by AI
  • Q3. Different types component.
  • Ans. 

    Different types of components include mechanical, electrical, electronic, and software components.

    • Mechanical components: gears, bearings, shafts

    • Electrical components: wires, switches, resistors

    • Electronic components: transistors, capacitors, diodes

    • Software components: libraries, modules, APIs

  • Answered by AI
  • Q4. Computer skill questions .Likes Ms office and email operates.
  • Q5. And multiple questions for technical round
Round 2 - Aptitude Test 

In jio attitude test each a part 5 questions. Part A English Part B Mathmatics Part C technical Part D Communication skills Part E etc.

Round 3 - Group Discussion 

In this round asking back company background working , skills, knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Daily rution check job opportunities and matching job

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. 1) Diploma in ECE 2) Communication
  • Q2. 1) Fiber communication 2) Basic knowledge of Fiber communication

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Q5. If we want to increase engine torque, how?

I applied via Referral and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Bts configuration band redio Besbend 2g.3g.4g.ltd. transmission
  • Ans. 

    BTS configuration for radio bands and transmission types

    • BTS configuration involves setting up the radio bands for 2G, 3G, 4G, and LTD

    • Transmission types include microwave, fiber optic, and satellite

    • Proper configuration ensures optimal network performance and coverage

  • Answered by AI
  • Q2. Actions to work activity follow
  • Q3. Job explain my future and

Interview Preparation Tips

Interview preparation tips for other job seekers - Telecommunications all malty player works act activity follow decision all site one time Store 2G 3G BTS 4G LTE action Nokia Alcatel transmission

I applied via Job Fair and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Bethuadahati jio digital fibar private limited
  • Q2. Jio digital fibar private limited

Interview Preparation Tips

Interview preparation tips for other job seekers - Bethuadahati
purna jaganandapur
Nakashipara

Jio interview questions for designations

 Service Advisor

 (4)

 Field Service Engineer

 (1)

 Costumer Service

 (4)

 Customer Service

 (4)

 Service Executive

 (1)

 Customer Service Executive

 (26)

 Customer Service Associate

 (15)

 Customer Service Manager

 (4)

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to be sacrificed with your dreams for a job please go with your strengths and what you want to be

Interview questions from similar companies

I was interviewed before Sep 2016.

Interview Questionnaire 

16 Questions

  • Q1. On what technology you have worked?
  • Ans. 

    I have worked on various technologies including Java, Python, AWS, Docker, and Kubernetes.

    • Java

    • Python

    • AWS

    • Docker

    • Kubernetes

  • Answered by AI
  • Q2. Case studies of daily operational activities?
  • Ans. 

    Daily operational activities case studies

    • Case study of optimizing production line for efficiency

    • Case study of implementing new safety protocols in a manufacturing plant

    • Case study of troubleshooting and resolving technical issues in a software development team

    • Case study of streamlining inventory management in a retail store

    • Case study of improving customer service processes in a call center

  • Answered by AI
  • Q3. What is project management?
  • Ans. 

    Project management is the process of planning, organizing, and overseeing the execution of a project from start to finish.

    • It involves defining project goals and objectives

    • Creating a project plan and timeline

    • Assigning tasks and responsibilities to team members

    • Monitoring progress and making adjustments as needed

    • Ensuring that the project is completed on time, within budget, and meets the desired quality standards

    • Examples ...

  • Answered by AI
  • Q4. What is financial and cost control during project management?
  • Ans. 

    Financial and cost control is the process of monitoring and managing project expenses to ensure they stay within budget.

    • Developing a detailed budget plan

    • Tracking expenses and comparing them to the budget plan

    • Identifying and addressing cost overruns

    • Negotiating with vendors to get the best prices

    • Implementing cost-saving measures

    • Regularly reporting on financial status to stakeholders

  • Answered by AI
  • Q5. What is resource management?
  • Ans. 

    Resource management is the process of planning, allocating, and optimizing resources to achieve organizational goals.

    • It involves identifying the resources needed for a project or task

    • Allocating those resources in an efficient manner

    • Monitoring and controlling resource usage to ensure optimal performance

    • Examples include managing personnel, finances, equipment, and time

    • Effective resource management can lead to increased p

  • Answered by AI
  • Q6. What is 2G , 3G, 4G call flow?
  • Ans. 

    2G, 3G, and 4G call flow are the processes involved in establishing and maintaining a mobile phone call.

    • 2G call flow involves circuit-switched technology and uses Time Division Multiple Access (TDMA) for voice transmission.

    • 3G call flow uses packet-switched technology and supports both voice and data transmission.

    • 4G call flow uses Long-Term Evolution (LTE) technology and provides high-speed data transmission.

    • All call fl...

  • Answered by AI
  • Q7. What is single RAN?
  • Ans. 

    Single RAN is a network architecture that allows multiple wireless technologies to be supported on a single physical network.

    • Single RAN stands for Single Radio Access Network.

    • It enables multiple wireless technologies such as 2G, 3G, 4G, and 5G to be supported on a single physical network.

    • This reduces the need for multiple hardware and software components, resulting in cost savings and simplified network management.

    • Sing...

  • Answered by AI
  • Q8. What is VOLTE?
  • Ans. 

    VOLTE stands for Voice over LTE. It is a technology that allows voice calls to be made over a 4G LTE network.

    • VOLTE uses IP packets to transmit voice calls over the LTE network

    • It provides better call quality and faster call setup times compared to traditional 2G/3G networks

    • VOLTE also allows for simultaneous voice and data usage on the same network

    • Examples of VOLTE-enabled devices include iPhone 6 and above, Samsung Gala...

  • Answered by AI
  • Q9. Difference between LTE & VOLTE?
  • Ans. 

    LTE is a standard for wireless broadband communication while VoLTE is a technology that enables voice calls over LTE network.

    • LTE stands for Long-Term Evolution and is a standard for wireless broadband communication.

    • VoLTE stands for Voice over LTE and is a technology that enables voice calls over LTE network.

    • LTE is used for data transfer while VoLTE is used for voice calls.

    • VoLTE provides better call quality and faster c...

  • Answered by AI
  • Q10. What is transport network?
  • Ans. 

    Transport network refers to the infrastructure that enables the movement of people, goods, and information.

    • Transport network includes roads, railways, airports, seaports, and communication networks.

    • It plays a crucial role in the economy by facilitating trade and commerce.

    • Examples of transport networks include the interstate highway system in the US and the European railway network.

    • Transport network planning involves op...

  • Answered by AI
  • Q11. Difference between ABIS over IP and ABIS over TDM?
  • Ans. 

    ABIS over IP and ABIS over TDM are two different methods of transmitting biometric data.

    • ABIS over IP uses internet protocol to transmit biometric data while ABIS over TDM uses time-division multiplexing.

    • ABIS over IP is more flexible and scalable than ABIS over TDM.

    • ABIS over TDM is more reliable and secure than ABIS over IP.

    • ABIS over IP is suitable for remote locations while ABIS over TDM is suitable for local networks.

    • ...

  • Answered by AI
  • Q12. Basic architecture of 2G , 3G & 4G?
  • Ans. 

    2G, 3G, and 4G are mobile network technologies with different architectures.

    • 2G uses circuit-switched technology and is primarily used for voice calls and text messaging.

    • 3G uses packet-switched technology and offers faster data transfer rates than 2G.

    • 4G uses all-IP packet-switched technology and provides even faster data transfer rates than 3G.

    • 4G also supports advanced features like VoLTE and carrier aggregation.

    • Each ge...

  • Answered by AI
  • Q13. Introduce yourself?
  • Ans. 

    I am a Senior engineer with 10+ years of experience in software development, specializing in backend systems and cloud technologies.

    • 10+ years of experience in software development

    • Specialize in backend systems and cloud technologies

    • Strong problem-solving skills

    • Experience with large-scale distributed systems

    • Proficient in programming languages such as Java, Python, and Go

  • Answered by AI
  • Q14. What are the experiences of your previous companies?
  • Ans. 

    I have worked in various companies ranging from startups to large corporations, gaining experience in diverse technologies and industries.

    • Worked in a startup where I was responsible for developing a scalable backend system using Node.js and MongoDB.

    • At a mid-sized company, I led a team in implementing CI/CD pipelines for faster and more reliable software delivery.

    • In a large corporation, I worked on optimizing performanc...

  • Answered by AI
  • Q15. Why do you want to join this company?
  • Ans. 

    I am impressed by the company's innovative projects and strong reputation in the industry.

    • Company's reputation for cutting-edge technology

    • Opportunity to work on challenging projects

    • Positive reviews from current employees

  • Answered by AI
  • Q16. What is your notice period? Is it negotiable or not?
  • Ans. 

    My notice period is currently 3 months, but it may be negotiable depending on the circumstances.

    • My current notice period is 3 months

    • I am open to negotiation depending on the circumstances

    • I can provide examples of when I have negotiated notice periods in the past

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Submitted resume online through portal and received the call. Technical Telephonic interview was scheduled.

Tips: Resume should be as per the desired profile.

Round: Technical Interview
Experience: In this round interviewer asks basic technical questions based on the previous experiences that was mentioned in my resume.
Tips: Study all the points mentioned in the resume very deeply.

Round: Technical Interview
Tips: Given your answers to the point. It should be in brief .

Round: HR Interview
Tips: Conversation should be in proper communication. Try to convince the HR for joining. Negotiate the salary as per the profile offered to you.

Skills: Technical Skill, Communication And Confidence, Team Working Ability

Skills evaluated in this interview

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Telecom domine question
  • Q2. Auto Cad basics and experience on telecom and wireless based question

Interview Preparation Tips

Interview preparation tips for other job seekers - Only 2round for experience candidate

I applied via Recruitment Consultant and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Capacity and coverage planning, ODSC channels and its coverage radius, TAC,LAC,NAC, RRC,eRAB, S1 signalling. LTE interfaces and their functions, PRB formations and no of PRB required to support single volt...
  • Q2. Why would you like to change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for odds and competent with technologies

I applied via Approached by Company and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Coding Test 

Hacker rank test was given. 30 mcq and 1 coding test. Test duration is 1 hour. Core java and spring boot questions were covered.

Round 2 - Technical 

(1 Question)

  • Q1. Core Java, spring annotations, hashmap internal working, exception handling, working of rest controller, Java 8 features, code using streams api, multithreading concepts
Round 3 - Technical 

(1 Question)

  • Q1. Microservice architecture, working of spring Mvc, communications between microservice, actuator, swagger, why microservice is implemented, spring vs spring boot, design patterns used, questions related to ...

Interview Preparation Tips

Interview preparation tips for other job seekers - kindly update to java 8, lots of features are added in it. every organization expects their employee to be updated to newer technology and microservice is just an architectural design, be strong in core java concepts thats enough to get you landed in a job.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Core Technical questions on all network technologies and protocols i.e- F5 LTM, Linux, Routing & Switching, VM. Process and flow related questions on real incident scenerios, change and problem management.
  • Q2. Core technical questions related to networking and ITIL process.
  • Q3. Core technical questions related to networking and ITIL process.
Round 3 - Case Study 

Round by Service Delivery Manager, asked about process loopholes, case study how to take in some real scenarios technical problems, incidents (Major & minor), Change management.

Round 4 - HR 

(1 Question)

  • Q1. Salary negotiations, future perspective, reason to leave all old organisation, loyalty after join and same kind of stuff.

Interview Preparation Tips

Topics to prepare for Ericsson Senior Engineer interview:
  • F5
  • LTM
  • ASM
  • NSX-T
  • NSX
  • VMware Vsphere
  • VCenter
Interview preparation tips for other job seekers - Process is also as equally important to technical.
My interview was 50% technical and 50% ITIL process.
Be focused and confident on technical part.

Jio Interview FAQs

How many rounds are there in Jio Service Engineer interview?
Jio interview process usually has 1-2 rounds. The most common rounds in the Jio interview process are Technical, Resume Shortlist and HR.
How to prepare for Jio Service Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jio. The most common topics and skills that interviewers at Jio expect are Management, Customer Service, Customer Satisfaction, SLAS and Service Assurance.
What are the top questions asked in Jio Service Engineer interview?

Some of the top questions asked at the Jio Service Engineer interview -

  1. Electric Supply in a PCB/Motherbo...read more
  2. Different types compone...read more
  3. Computer skill questions .Likes Ms office and email operat...read more

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Jio Service Engineer Interview Process

based on 5 interviews

Interview experience

4.2
  
Good
View more
Jio Service Engineer Salary
based on 147 salaries
₹1 L/yr - ₹6 L/yr
34% less than the average Service Engineer Salary in India
View more details

Jio Service Engineer Reviews and Ratings

based on 59 reviews

4.4/5

Rating in categories

4.7

Skill development

4.5

Work-life balance

4.5

Salary

4.4

Job security

4.5

Company culture

4.2

Promotions

4.4

Work satisfaction

Explore 59 Reviews and Ratings
Service Engineer / Repair specialist

Haridwar,

Dehradun

+1

1-5 Yrs

₹ 1-2 LPA

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