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USG Automobiles - India Customer Care Executive Interview Questions and Answers

Updated 18 Jul 2022

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Customer Care Executive Interview Questions

user image Sharadshree Roychoudhury

posted on 18 Jul 2022

I applied via Newspaper Ad and was interviewed before Jul 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. Tell us about a periodic service
  • Q2. How to assure a customer about best quality service
3

HR Round (1 Question)

  • Q1. Fill out a form for insurance claim & complete all papers

Interview Preparation Tips

Interview preparation tips for other job seekers - update yourself with latest knowledge of 2 wheelers

Interview questions from similar companies

Customer Care Executive Interview Questions

CGS user image Idrees Ahmed

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Good

3

HR Round (4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via LinkedIn and was interviewed in Mar 2024.

1 Interview Round

1

teams Round (1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I was interviewed in Mar 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
3

Technical Round (1 Question)

  • Q1. Answer the questions for customer
4

One-on-one Round (1 Question)

  • Q1. How do you handle the customer with high temper
5

HR Round (1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Customer Care Executive Interview Questions

CGS user image Idrees Ahmed

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

Good

3

HR Round (4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

USG Automobiles - India Interview FAQs

How many rounds are there in USG Automobiles - India Customer Care Executive interview?
USG Automobiles - India interview process usually has 3 rounds. The most common rounds in the USG Automobiles - India interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in USG Automobiles - India Customer Care Executive interview?

Some of the top questions asked at the USG Automobiles - India Customer Care Executive interview -

  1. how to assure a customer about best quality serv...read more
  2. tell us about a periodic serv...read more
  3. fill out a form for insurance claim & complete all pap...read more

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USG Automobiles - India Customer Care Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

3.0

Salary & Benefits

3.0

Job Security

3.0

Company culture

4.0

Promotions/Appraisal

4.0

Work Satisfaction

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Account Assistant
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₹1.5 L/yr - ₹1.8 L/yr

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