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USG Automobiles - India Customer Care Executive Interview Questions and Answers

Updated 18 Jul 2022

USG Automobiles - India Customer Care Executive Interview Experiences

1 interview found

I applied via Newspaper Ad and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Tell us about a periodic service
  • Ans. 

    Periodic service refers to regular maintenance or check-ups performed on a product or equipment.

    • It helps to ensure that the product or equipment is functioning properly and efficiently.

    • It can prevent potential problems or breakdowns in the future.

    • Examples include oil changes for cars, cleaning and maintenance of HVAC systems, and regular check-ups for medical equipment.

    • Periodic service schedules may vary depending on t...

  • Answered by AI
  • Q2. How to assure a customer about best quality service
  • Ans. 

    Assure customers of best quality service by providing guarantees, offering refunds or discounts, and consistently meeting or exceeding expectations.

    • Provide clear guarantees of service quality

    • Offer refunds or discounts for any issues or problems

    • Consistently meet or exceed customer expectations

    • Communicate regularly with customers to ensure satisfaction

    • Train customer care executives to handle customer complaints effective

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Fill out a form for insurance claim & complete all papers

Interview Preparation Tips

Interview preparation tips for other job seekers - update yourself with latest knowledge of 2 wheelers

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Good

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

I applied via LinkedIn and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Most questions were asked from what I was doing as part of my daily activities

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a smooth process. Really speak everything what you have done.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Apr 2024, where I was asked the following questions.

  • Q1. My name is N prasad
  • Q2. Express your genuine interest in the cruise industry and the specific role, highlighting the unique opportunities it offers. Mention the chance to travel, experience different cultures, and work in a diver...
  • Q3. I am years 25 old
  • Q4. I am from Andhra Pradesh Visakhapatnam
  • Q5. My hobbies are playing cricket
  • Q6. Current ly iam working in two years
  • Q7. My qualification is 10 th over

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes

I applied via Referral and was interviewed in Feb 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I am not allowed to reveal

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't think I can reveal the questions but I can tell you that KLA has high standards in interview process.
Some tips for software engineer interview
1. Please prepare to do competitive programming like use leetcode algoexpert hacker rank
2. Some of the important areas are string problems dynamic programming stack based and tree based
3. There can be design round and interesting questions may be encountered

Interview Questionnaire 

2 Questions

  • Q1. Questions from C, Data structure, OS,Database
  • Q2. Technical + HR

Interview Preparation Tips

Round: Test
Experience: This round was simple.
It consist of 5 sections ..1.Aptitude (10 questions). 2.Operating System Basics and Unix Commands(16 questions) 3.Data Structure(9 questions) 4.Output C Questions(6 questions) 5.Programming questions out of 4 any 2 you can do.(2 questions from data structure and 2 from sorting)
Tips: If you know the basics of all these topics then you can easily clear this round.Try to score as more marks as possible because this score counts in the next round too.

Round: Technical Interview
Experience: Moderate
Tips: Be confident and don't get panic.If you don't know anything simply say no don't waste time.

Round: Technical Interview
Experience: Moderate

Skill Tips: Be Confident and keep calm.You must have the complete knowledge of the projects which you have written in your resume.
Skills: C, Data Structure, os, Database
College Name: VIT VELLORE

Interview Questionnaire 

3 Questions

  • Q1. Asked me about my answer for a question in the logical test and asked me to find mistake
  • Q2. Some tree question
  • Q3. Some array question

Interview Preparation Tips

Round: Test
Experience: Just logical questions. Maybe create a DFA and NFA.
Duration: 1 hour
Total Questions: 20

Round: Coding
Experience: Given two questions. Each question is written like a story, but once you get the idea, it will be a simple question

College Name: Govt. Model Engineering College

USG Automobiles - India Interview FAQs

How many rounds are there in USG Automobiles - India Customer Care Executive interview?
USG Automobiles - India interview process usually has 3 rounds. The most common rounds in the USG Automobiles - India interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in USG Automobiles - India Customer Care Executive interview?

Some of the top questions asked at the USG Automobiles - India Customer Care Executive interview -

  1. how to assure a customer about best quality serv...read more
  2. tell us about a periodic serv...read more
  3. fill out a form for insurance claim & complete all pap...read more

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USG Automobiles - India Customer Care Executive Reviews and Ratings

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4.0/5

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4.0

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4.0

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3.0

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3.0

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4.0

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4.0

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