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USG Automobiles - India

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USG Automobiles - India Customer Care Executive Interview Questions and Answers

Updated 18 Jul 2022

USG Automobiles - India Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

Sharadshree Roychoudhury

posted on 18 Jul 2022

I applied via Newspaper Ad and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Technical

(2 Questions)

Q1. Tell us about a periodic service

Ans.

Periodic service refers to regular maintenance or check-ups performed on a product or equipment.

It helps to ensure that the product or equipment is functioning properly and efficiently.
It can prevent potential problems or breakdowns in the future.
Examples include oil changes for cars, cleaning and maintenance of HVAC systems, and regular check-ups for medical equipment.
Periodic service schedules may vary depending on t...

Answered by AI

Add your answer

Q2. How to assure a customer about best quality service

Ans.

Assure customers of best quality service by providing guarantees, offering refunds or discounts, and consistently meeting or exceeding expectations.

Provide clear guarantees of service quality
Offer refunds or discounts for any issues or problems
Consistently meet or exceed customer expectations
Communicate regularly with customers to ensure satisfaction
Train customer care executives to handle customer complaints effective

Answered by AI

Add your answer

Round 3 - HR

(1 Question)

Q1. Fill out a form for insurance claim & complete all papers

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - update yourself with latest knowledge of 2 wheelers

Top trending discussions

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Interview Tips & Stories

Office Letter from PWC

Hi Everyone, I am a ServiceNow Developer with 2.5 years of Experience.I got selected in PWC for ServiceNow Developer Associate Role. It's been 20 days and I have not received the Offer letter yet. When can I expect and should I do anything? Also CTC in my current organisation is 6.75 LPA and PWC offered 10.5 LPA . Should I have asked for more ? Please pour your thoughts . Thank you

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

CGS

Idrees Ahmed

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

Good

Round 3 - HR

(4 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. Tell me about yourself.

Add your answer

Q3. Why are you looking for a change?

Add your answer

Q4. Where do you see yourself in 5 years?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

Customer Support Executive Interview Questions & Answers

CGS

Anonymous

posted on 11 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams

(1 Question)

Q1. Past experiences

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

Customer Service Associate Interview Questions & Answers

CGS

Anonymous

posted on 13 Mar 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one

(1 Question)

Q1. Tell me about yourself

Add your answer

Customer Support Executive Interview Questions & Answers

CGS

Abhi Jeremy

posted on 30 Mar 2023

Interview experience

Bad

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(2 Questions)

Q1. Self introduction with confidence

Add your answer

Q2. Tell me about networking IT support

Ans.

Networking IT support involves providing technical assistance to users with network-related issues.

Diagnosing and resolving network connectivity issues
Configuring network devices such as routers and switches
Monitoring network performance and identifying potential issues
Providing remote support to users
Collaborating with other IT professionals to maintain network security
Training users on network best practices
Staying u...

Answered by AI

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Round 3 - Technical

(1 Question)

Q1. Answer the questions for customer

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. How do you handle the customer with high temper

Add your answer

Round 5 - HR

(1 Question)

Q1. Follow the instructions give me

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Customer Care Executive Interview Questions & Answers

CGS

Idrees Ahmed

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all tips

Round 2 - Aptitude Test

Good

Round 3 - HR

(4 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. Tell me about yourself.

Add your answer

Q3. Why are you looking for a change?

Add your answer

Q4. Where do you see yourself in 5 years?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

USG Automobiles - India Interview FAQs

How many rounds are there in USG Automobiles - India Customer Care Executive interview?

USG Automobiles - India interview process usually has 3 rounds. The most common rounds in the USG Automobiles - India interview process are Resume Shortlist, Technical and HR.

What are the top questions asked in USG Automobiles - India Customer Care Executive interview?

Some of the top questions asked at the USG Automobiles - India Customer Care Executive interview -