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upGrad Academic Counsellor Interview Questions and Answers

Updated 30 Sep 2024

6 Interview questions

An Academic Counsellor was asked 12mo ago
Q. Sell me a product.
Ans. 

I would like to sell you a high-quality, eco-friendly water bottle that keeps your drinks cold for hours.

  • Highlight the benefits of the product, such as its durability and insulation properties

  • Mention any special features, like a leak-proof design or easy-to-clean materials

  • Provide examples of how the product can improve the customer's daily life, such as staying hydrated on the go or reducing plastic waste

  • Offer a c...

An Academic Counsellor was asked
Q. How will you handle setbacks?
Ans. 

I will handle setbacks by staying positive, learning from the experience, and seeking support when needed.

  • Maintain a positive attitude and focus on solutions rather than dwelling on the setback.

  • Reflect on the setback to identify what went wrong and how to prevent it in the future.

  • Seek support from colleagues, mentors, or supervisors to gain perspective and advice.

  • Develop a plan of action to address the setback and...

Academic Counsellor Interview Questions Asked at Other Companies

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Q2. Suppose you have a shop with freezers, and a customer wants to bu ... read more
asked in Teachnook
Q3. How would you approach a beginner to sell our product?
asked in upGrad
Q4. How will you sell a 3 lakh rupees course when the content is free ... read more
asked in Teachnook
Q5. What skills are needed for sales?
An Academic Counsellor was asked
Q. Sell me a course.
Ans. 

Our course offers practical skills for real-world success in the field of business management.

  • Our course curriculum is designed by industry experts to ensure relevance and applicability in the current job market.

  • Students will have the opportunity to participate in hands-on projects and internships to gain valuable experience.

  • Upon completion, graduates will be equipped with the knowledge and skills needed to excel ...

An Academic Counsellor was asked
Q. How will you sell a 3 lakh rupees course when the content is freely available?
Ans. 

The course offers personalized guidance, support, and certification which free content cannot provide.

  • The course provides a structured learning path with clear objectives and outcomes.

  • The course offers personalized guidance and support from experienced academic counselors.

  • The course provides certification upon completion, which adds value to the learner's resume.

  • Free content may not be comprehensive or up-to-date,...

An Academic Counsellor was asked
Q. Sell an MBA program to me.
Ans. 

MBA can boost your career and earning potential by providing advanced business knowledge and skills.

  • MBA graduates have higher earning potential and better job prospects

  • MBA programs offer specialized knowledge in areas such as finance, marketing, and management

  • MBA graduates have the skills to lead and manage teams effectively

  • MBA programs provide networking opportunities with industry professionals

  • MBA graduates have...

An Academic Counsellor was asked
Q. How can you contribute to generating company revenue?
Ans. 

Generating company revenue requires a combination of strategies and tactics.

  • Developing and marketing new products or services

  • Expanding into new markets or territories

  • Increasing sales through effective advertising and promotions

  • Improving customer retention and loyalty

  • Reducing costs and improving efficiency

  • Exploring strategic partnerships and collaborations

  • Investing in research and development

  • Offering exceptional cu...

upGrad Academic Counsellor Interview Experiences

12 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic questions and introduction
Round 2 - One-on-one 

(3 Questions)

  • Q1. Sell me a course
  • Ans. 

    Our course offers practical skills for real-world success in the field of business management.

    • Our course curriculum is designed by industry experts to ensure relevance and applicability in the current job market.

    • Students will have the opportunity to participate in hands-on projects and internships to gain valuable experience.

    • Upon completion, graduates will be equipped with the knowledge and skills needed to excel in va...

  • Answered by AI
  • Q2. Introduce yourself
  • Q3. How many calls can you do in a day
  • Ans. 

    The number of calls I can make in a day varies based on factors like purpose, duration, and scheduling.

    • Typically, I can make 30-50 calls in a day, depending on the length of each call.

    • If calls are brief follow-ups, I can increase that number significantly.

    • For in-depth discussions, I may limit myself to 15-20 calls to ensure quality.

    • I prioritize calls based on urgency and importance, which can affect the total count.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Mock interview 

(2 Questions)

  • Q1. Public Speaking
  • Q2. Customer Negotiation
Interview experience
3
Average
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why you want to join our organization
  • Ans. 

    I am drawn to your organization for its commitment to student success and innovative approach to academic counseling.

    • Your organization's reputation for excellence in academic support aligns with my passion for helping students achieve their goals.

    • I admire your use of technology in counseling, such as online resources and virtual advising, which enhances accessibility for students.

    • The collaborative environment you foste...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Why you want to join upgrad
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How will you handle set backs?
  • Ans. 

    I will handle setbacks by staying positive, learning from the experience, and seeking support when needed.

    • Maintain a positive attitude and focus on solutions rather than dwelling on the setback.

    • Reflect on the setback to identify what went wrong and how to prevent it in the future.

    • Seek support from colleagues, mentors, or supervisors to gain perspective and advice.

    • Develop a plan of action to address the setback and move...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

Good nice best all the vest

Round 3 - One-on-one 

(1 Question)

  • Q1. Salary aitration good environment
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your previous experience
  • Ans. 

    I have 5 years of experience as an academic counselor at XYZ University.

    • Provided guidance and support to students in their academic journey

    • Assisted students in selecting appropriate courses and creating study plans

    • Conducted individual counseling sessions to address academic concerns and set goals

    • Organized workshops and seminars on study skills and time management

    • Collaborated with faculty and staff to develop academic s...

  • Answered by AI
  • Q2. How will you sell 3 lakh rupees course when content is free
  • Ans. 

    The course offers personalized guidance, support, and certification which free content cannot provide.

    • The course provides a structured learning path with clear objectives and outcomes.

    • The course offers personalized guidance and support from experienced academic counselors.

    • The course provides certification upon completion, which adds value to the learner's resume.

    • Free content may not be comprehensive or up-to-date, wher...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Why did u left your last organization
  • Ans. 

    I left my last organization to pursue new opportunities and further develop my skills as an academic counselor.

    • Seeking new challenges and growth

    • Opportunity for professional development

    • Desire to work in a different environment

    • Exploring new avenues in the field of academic counseling

  • Answered by AI
  • Q2. What is the most tricky situation in sales and how did you overcome
  • Ans. 

    The most tricky situation in sales is handling objections from potential customers.

    • Listen actively to the customer's objections and concerns

    • Acknowledge and empathize with their concerns

    • Provide relevant information and address their objections

    • Offer alternative solutions or compromises

    • Maintain a positive attitude and build rapport with the customer

    • Close the sale by highlighting the benefits and value of the product or se...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and composed and answer all questions in honest manner so that the interviewer should get to know true sense about your previous work experience
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic questions, introduction
  • Q2. About upgrad, why sales, previous experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. Video call interview with Centre head or manager
  • Q2. Introduction, he will check your communication skills, negotiation, objection handling,

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and true to yourself
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Sell me a product
  • Ans. 

    I would like to sell you a high-quality, eco-friendly water bottle that keeps your drinks cold for hours.

    • Highlight the benefits of the product, such as its durability and insulation properties

    • Mention any special features, like a leak-proof design or easy-to-clean materials

    • Provide examples of how the product can improve the customer's daily life, such as staying hydrated on the go or reducing plastic waste

    • Offer a compet...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join
Round 1 - Group Discussion 

EXams shpuld be oniien ot offliene

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why u wamt to do sales
  • Q2. I like it sales is baseof any businesss and one shuld learn it

Interview Preparation Tips

Interview preparation tips for other job seekers - be calm and do it ffffffffffffffffffffffffff

I applied via Campus Placement and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Sell Mba to me?
  • Ans. Share the all information about MBA course and also tell them the best options and future benefits about the course.
  • Answered by Vibha Bajpai
  • Q2. Tell me about your self.
  • Ans. Brief introduction about you. Name,place of birth, education and qualifications and also about your internships.
  • Answered by Vibha Bajpai
  • Q3. How to generate company's revenue?
  • Q4. Why do you want to join sales?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and also good communication skills are required. And also very well known about the company profile so go through the companies website and get proper knowledge about the upgrad.

Top trending discussions

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Interview Tips & Stories
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toobluntforu
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works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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upGrad Interview FAQs

How many rounds are there in upGrad Academic Counsellor interview?
upGrad interview process usually has 2-3 rounds. The most common rounds in the upGrad interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for upGrad Academic Counsellor interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at upGrad. The most common topics and skills that interviewers at upGrad expect are Inside Sales, Educational Sales, Admission Counselling, Counselling and Education Counseling.
What are the top questions asked in upGrad Academic Counsellor interview?

Some of the top questions asked at the upGrad Academic Counsellor interview -

  1. How will you sell 3 lakh rupees course when content is f...read more
  2. How to generate company's reven...read more
  3. Sell Mba to ...read more
What are the most common questions asked in upGrad Academic Counsellor HR round?

The most common HR questions asked in upGrad Academic Counsellor interview are -

  1. Where do you see yourself in 5 yea...read more
  2. What are your strengths and weakness...read more
  3. Why are you looking for a chan...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4.1/5

based on 13 interview experiences

Difficulty level

Easy 50%
Moderate 50%

Duration

Less than 2 weeks 100%
View more
Join upGrad 10M+ learners have transformed their careers - now it’s your turn.
upGrad Academic Counsellor Salary
based on 317 salaries
₹3 L/yr - ₹11.1 L/yr
63% more than the average Academic Counsellor Salary in India
View more details

upGrad Academic Counsellor Reviews and Ratings

based on 81 reviews

3.1/5

Rating in categories

3.1

Skill development

2.7

Work-life balance

3.5

Salary

2.6

Job security

3.0

Company culture

2.9

Promotions

2.7

Work satisfaction

Explore 81 Reviews and Ratings
Academic Counsellor

Bhubaneswar,

Pune

+1

1-4 Yrs

₹ 4-5.5 LPA

Academic Counsellor || COCO || upGrad || Hyderabad

Hyderabad / Secunderabad

1-6 Yrs

₹ 6-9 LPA

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