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based on 644 Reviews

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Unity Small Finance Bank Customer Service Executive Interview Questions and Answers

Updated 20 Feb 2024

Unity Small Finance Bank Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 25 Feb 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous job ,salary,experience???
    • Add your answer
  • Q2. Same of the above
    • Add your answer

Customer Service Executive Jobs at Unity Small Finance Bank

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

ESAF Small Finance Bank user image Anonymous

posted on 14 Jan 2021

I appeared for an interview in Jul 2020.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and what you know about esaf cooperative? What work are we doing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are ok with field work. You will definitily get the job

Customer Service Executive Interview Questions & Answers

DBS Bank user image Anonymous

posted on 10 Oct 2019

I applied via Recruitment Consultant and was interviewed in Apr 2019. There were 3 interview rounds.

Interview Questionnaire 

9 Questions

  • Q1. My self
    • View 2 more answers
  • Q2. Who to explain
  • Ans. 

    The question is unclear. Can you please rephrase it?

    • Please provide more context or clarify the question

    • I am not sure what you are asking for

    • Can you please repeat the question or provide more information?

    • Answered by AI
    Add your answer
  • Q3. Self confidence
    • Add your answer
  • Q4. I am scared every interview
    • Add your answer
  • Q5. That's my loose my confidence
    • Add your answer
  • Q6. I am confused
    • Add your answer
  • Q7. How to create my confidence
  • Ans. 

    Building confidence involves setting goals, practicing self-care, seeking feedback, and facing fears.

    • Set achievable goals and celebrate small victories

    • Practice self-care by exercising, eating well, and getting enough rest

    • Seek feedback from others to improve and grow

    • Face your fears by stepping out of your comfort zone

    • Visualize success and positive outcomes

    • Answered by AI
    Add your answer
  • Q8. The problem is I am sitting the front of HR then I will started this problem
    • Add your answer
  • Q9. So please help
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - English mein confidence I am scratching front of a 4 otherwise I will do this

Customer Service Executive Interview Questions & Answers

ESAF Small Finance Bank user image Anonymous

posted on 3 Jan 2023

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy Mental ability questions

Round 3 - Group Discussion 

The coordination is not good.Great communication skills are needed.

Round 4 - HR 

(2 Questions)

  • Q1. Self introduction section
    • Add your answer
  • Q2. How to handle the customers
  • Ans. 

    Handling customers requires active listening, empathy, and problem-solving skills.

    • Listen actively to understand the customer's issue

    • Show empathy and acknowledge their frustration

    • Offer solutions and follow up to ensure satisfaction

    • Stay calm and professional, even in difficult situations

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process is not satisfied. The job offer not recieved

Customer Service Executive Interview Questions & Answers

ESAF Small Finance Bank user image Anonymous

posted on 9 Apr 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Your current location
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speech

Senior Executive Interview Questions & Answers

ESAF Small Finance Bank user image Anonymous

posted on 9 Dec 2021

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about yourself
    • Add your answer
  • Q2. Previous or current Job roles and responsibilities
    • Add your answer
  • Q3. Career changing reason
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and words must be clear.

Senior Executive Interview Questions & Answers

Paytm Payments Bank user image Anonymous

posted on 22 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me About Yourself?
    • Add your answer
  • Q2. What you know about Paytm company?
    • Add your answer
  • Q3. V lock-up and H look up
    • Add your answer
  • Q4. Where do you see yourself in 5 Years?
    • Add your answer
  • Q5. What's your weekness?
    • Add your answer

Customer Service Officer Interview Questions & Answers

CSB Bank user image Anonymous

posted on 7 Sep 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Reasoning English Grammar General Questions

Round 3 - HR 

(1 Question)

  • Q1. Self introduction
  • Ans. My Self my qualifications my experience
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job Good opportunity

Senior Executive Interview Questions & Answers

CSB Bank user image Anonymous

posted on 24 Nov 2021

I applied via Referral and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is CSB BANK Market Support?
  • Ans. 

    CSB BANK Market Support refers to the bank's efforts to provide assistance and resources to its customers in navigating the financial market.

    • CSB BANK Market Support includes providing financial advice and guidance to customers.

    • The bank may also offer educational resources and tools to help customers make informed financial decisions.

    • CSB BANK Market Support may involve offering specialized products and services to custo...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewers are supported and asked questions with linking with our products

Customer Service Officer Interview Questions & Answers

Fino Payments Bank user image Anonymous

posted on 25 Jun 2021

I applied via Recruitment Consultant and was interviewed in Feb 2022. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview not conducted by HR conducted by zonal head and ask about your self and your previous experience
More about working at Unity Small Finance Bank

Unity Small Finance Bank Interview FAQs

How many rounds are there in Unity Small Finance Bank Customer Service Executive interview?
Unity Small Finance Bank interview process usually has 1 rounds. The most common rounds in the Unity Small Finance Bank interview process are One-on-one Round.
How to prepare for Unity Small Finance Bank Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Unity Small Finance Bank. The most common topics and skills that interviewers at Unity Small Finance Bank expect are Cash Handling, Salesforce, CASA, Branch Banking and Operations.

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Unity Small Finance Bank Interviews By Designations

Interview Questions for Popular Designations

Unity Small Finance Bank Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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Fast track your campus placements

SRM university (SRMU) Placement Questions
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Unity Small Finance Bank Customer Service Executive Salary
based on 42 salaries
₹2 L/yr - ₹4.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Unity Small Finance Bank Customer Service Executive Reviews and Ratings

based on 14 reviews

3.8/5

Rating in categories

3.4

Skill development

3.8

Work-life balance

2.9

Salary

3.6

Job security

3.8

Company culture

2.9

Promotions

3.8

Work satisfaction

Explore 14 Reviews and Ratings
Customer Service Executive Jobs at Unity Small Finance Bank
Customer Service Executive

Nashik

1-5 Yrs

Not Disclosed

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