Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Unity Small Finance Bank Team. If you also belong to the team, you can get access from here

Unity Small Finance Bank Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 560 Reviews

Filter interviews by

Unity Small Finance Bank Customer Service Executive Interview Questions and Answers

Updated 20 Feb 2024

Unity Small Finance Bank Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 25 Feb 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous job ,salary,experience???
    • Add your answer
  • Q2. Same of the above
    • Add your answer

Customer Service Executive Jobs at Unity Small Finance Bank

View all

Top trending discussions

View All
Interview Tips & Stories
2w
heartwarmingracoon
Verified Icon
·
works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
Got a question about Unity Small Finance Bank?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Baroda Global Shared Services user image Anonymous

posted on 26 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Previous work experiences
    • Add your answer
  • Q2. Based on your own answer
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Related previous work and salary
    • Add your answer
  • Q2. Based on your own answer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best

Customer Service Executive Interview Questions & Answers

ESAF Small Finance Bank user image Anonymous

posted on 9 Apr 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Your current location
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speech

Customer Service Executive Interview Questions & Answers

DBS Bank user image Anonymous

posted on 10 Oct 2019

I applied via Recruitment Consultant and was interviewed in Apr 2019. There were 3 interview rounds.

Interview Questionnaire 

9 Questions

  • Q1. My self
    • View 2 more answers
  • Q2. Who to explain
  • Ans. 

    The question is unclear. Can you please rephrase it?

    • Please provide more context or clarify the question

    • I am not sure what you are asking for

    • Can you please repeat the question or provide more information?

    • Answered by AI
    Add your answer
  • Q3. Self confidence
    • Add your answer
  • Q4. I am scared every interview
    • Add your answer
  • Q5. That's my loose my confidence
    • Add your answer
  • Q6. I am confused
    • Add your answer
  • Q7. How to create my confidence
    • Add your answer
  • Q8. The problem is I am sitting the front of HR then I will started this problem
    • Add your answer
  • Q9. So please help
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - English mein confidence I am scratching front of a 4 otherwise I will do this

Customer Service Officer Interview Questions & Answers

Fino Payments Bank user image Anonymous

posted on 23 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Excel, casa, gold loan related
    • Add your answer
  • Q2. Casa gold loan Excel
    • Add your answer
  • Q3. Casa, gold loan,insurance related
    • Add your answer
  • Q4. CMS, casa , work experience
    • Add your answer
  • Q5. Remittance, casa
    • Add your answer

Customer Service Representative Interview Questions & Answers

SVC Co-Operative Bank user image Anonymous

posted on 10 Mar 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Role of officer
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. About your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - get prepared

Customer Service Associate Interview Questions & Answers

South Indian Bank user image Anonymous

posted on 9 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. About education background
    • Add your answer
  • Q2. Abouth family background
    • Add your answer
  • Q3. About banking knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Smile and answer to question confidently

Customer Service Executive Interview Questions & Answers

Baroda Global Shared Services user image Anonymous

posted on 20 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why you think you are a perfect fit for this role?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Share the skills which you have and is required for this role and highlight your previous experience, which can help you in this Role

Customer Service Executive Interview Questions & Answers

ESAF Small Finance Bank user image Anonymous

posted on 3 Jan 2023

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy Mental ability questions

Round 3 - Group Discussion 

The coordination is not good.Great communication skills are needed.

Round 4 - HR 

(2 Questions)

  • Q1. Self introduction section
    • Add your answer
  • Q2. How to handle the customers
  • Ans. 

    Handling customers requires active listening, empathy, and problem-solving skills.

    • Listen actively to understand the customer's issue

    • Show empathy and acknowledge their frustration

    • Offer solutions and follow up to ensure satisfaction

    • Stay calm and professional, even in difficult situations

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process is not satisfied. The job offer not recieved

Customer Service Manager Interview Questions & Answers

DBS Bank user image Anonymous

posted on 15 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Branch banking operations A to z
    • Add your answer
More about working at Unity Small Finance Bank

Unity Small Finance Bank Interview FAQs

How many rounds are there in Unity Small Finance Bank Customer Service Executive interview?
Unity Small Finance Bank interview process usually has 1 rounds. The most common rounds in the Unity Small Finance Bank interview process are One-on-one Round.
How to prepare for Unity Small Finance Bank Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Unity Small Finance Bank. The most common topics and skills that interviewers at Unity Small Finance Bank expect are Cash Handling, Branch Banking, Sales, CASA and Salesforce.

Tell us how to improve this page.

Unity Small Finance Bank Interviews By Designations

Interview Questions for Popular Designations

Unity Small Finance Bank Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

Bandhan Bank Interview Questions
3.7
 • 530 Interviews
AU Small Finance Bank Interview Questions
4.3
 • 506 Interviews
Equitas Small Finance Bank Interview Questions
4.5
 • 434 Interviews
Jana Small Finance Bank Interview Questions
3.8
 • 244 Interviews
Ujjivan Small Finance Bank Interview Questions
4.1
 • 225 Interviews
DBS Bank Interview Questions
3.8
 • 154 Interviews
Paytm Payments Bank Interview Questions
3.9
 • 126 Interviews
ESAF Small Finance Bank Interview Questions
3.8
 • 108 Interviews
Baroda Global Shared Services Interview Questions
4.1
 • 98 Interviews
ANZ Banking Group Interview Questions
4.1
 • 87 Interviews
View all

Fast track your campus placements

SRM university (SRMU) Placement Questions
1 Interview
View all
Unity Small Finance Bank Customer Service Executive Salary
based on 39 salaries
₹2 L/yr - ₹4.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Unity Small Finance Bank Customer Service Executive Reviews and Ratings

based on 12 reviews

3.7/5

Rating in categories

3.3

Skill development

4.0

Work-life balance

2.9

Salary

3.5

Job security

3.7

Company culture

2.8

Promotions

3.7

Work satisfaction

Explore 12 Reviews and Ratings
Customer Service Executive Jobs at Unity Small Finance Bank
Relationship Officer/Customer Service Executive

Nashik

1-6 Yrs

Not Disclosed

Customer Service Executive

Mumbai

2-7 Yrs

₹ 2-4.5 LPA

Explore more jobs
Unity Small Finance Bank Salaries in India
Officer
395 salaries
unlock blur

₹2 L/yr - ₹6.3 L/yr

Executive
209 salaries
unlock blur

₹2.7 L/yr - ₹9 L/yr

Management Trainee
136 salaries
unlock blur

₹1.2 L/yr - ₹3 L/yr

Branch Manager
72 salaries
unlock blur

₹2.8 L/yr - ₹12.6 L/yr

Senior Executive
64 salaries
unlock blur

₹3 L/yr - ₹6.8 L/yr

Explore more salaries
Compare Unity Small Finance Bank with

Ujjivan Small Finance Bank

4.1
Compare

Equitas Small Finance Bank

4.5
Compare

AU Small Finance Bank

4.3
Compare

Jana Small Finance Bank

3.8
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview