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Engaged Employer

Unity Small Finance Bank

Compare

3.9

based on 581 Reviews

Filter reviews by

Unity Small Finance Bank Customer Service Executive Reviews

Updated 1 Mar, 2025

Overall Rating

3.7/5

based on 13 reviews

Rating distribution

3 (23.1%)

7 (53.8%)

0 (0%)

Category Ratings

3.7

Company culture

3.7

Work-life balance

3.7

Work satisfaction

3.5

Job security

3.3

Skill development

2.7

Salary

2.7

Promotions

What employees say about Unity Small Finance Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

55% employees reported

Strict (9.30am - 6pm)

60% employees reported

Within city

60% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

7 reviews

4.2

Rated by Men

6 reviews

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13 reviews found

Sort by: Popular

Customer Service Executive in Bangalore / Bengaluru (working remotely)

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2024

Likes

Good FD rate of interest

Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Pressure gaven to the CSE FOR sales that was not good for operation employee to gave sales .we have to do operations and sale's that' not good I don't like that policy. If we company gaven 20% sale's but incharge people asking everyday sales that' not good.

Salary - Poor
Skill development - Bad
Promotions - Bad
Company culture - Poor

Customer Service Executive in Hubli

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Jul 2024

Likes

Nice work culture Good support from seniors and colleuge Annual appraisal and bonus Growth oriented culture

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No such drawbacks

Skill development - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Unity Small Finance Bank

View All

infinitecoffee

works at

Unity Small Finance Bank

Seeking Referral for Banking Operations Role

Hi I’m currently exploring opportunities in **Banking Operations** and would appreciate any referrals. With experience in banking operations, I’m eager to contribute to a dynamic team. If you know of any relevant openings in mumbai, please feel free to reach out. Grateful for your support!

Got a question about Unity Small Finance Bank?

Ask anonymously on communities.

Customer Service Executive in Jaipur

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 01 Mar 2025

Likes

Job security - Good

Dislikes

Incentive structure too poor

Salary - Bad
Promotions - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Jan 2025

Likes

Working culture good

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Location issued

Work Details

Work days: Monday to Saturday

Work related travel: This job involves Travel Within City.

Customer Service Executive in Pune

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 22 Nov 2024

Likes

Good Work Place and Atmospheric

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Services

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mumbai

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 22 Nov 2024

Likes

Good work environment

Salary - Good
Skill development - Good
Promotions - Good
Work-life balance - Good

Dislikes

Difficulty while travelling to office from residence

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolhapur

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Aug 2024

Likes

Working culture is good

Work satisfaction - Good
Company culture - Good

Dislikes

No dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Unity Small Finance Bank.

Customer Service Executive in Kolhapur

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 20 Aug 2024

Likes

Nice culture

Skill development - Good
Work-life balance - Good

Dislikes

Defends on only third party products

Salary - Poor
Job security - Poor
Promotions - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Hubli

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 04 Jul 2024

Likes

Good environment

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Digital banking is not working, 3rd party product is difficult to achieve due to customer flow is down and salary is less than other bank and organization's

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore Rural

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 14 Jul 2023

Likes

Management good

Company culture - Good

Dislikes

Target basis job if u have good customer base you can servive here &if u haven't good customer base then u can't servive here

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mumbai

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Jul 2023

Likes

Working culture as earlier banks good supportive staff is there until now

Company culture - Good
Work-life balance - Good

Dislikes

Salary not as per market standards

Salary - Poor
Job security - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Customer Service Executive in New Delhi

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Feb 2023

Likes

Good working place

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary - Bad

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Kolhapur

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Aug 2024

Likes

We are one drop

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Promotions - Poor

Customer Service Executive Jobs at Unity Small Finance Bank

View all

Customer Service Executive - Raipur

Bhilai Nagar, Raipur

1-5 Yrs

₹ 2-4 LPA

Customer Service Executive

Raipur

1-6 Yrs

Not Disclosed

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Unity Small Finance Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Unity Small Finance Bank reviews submitted by Unity Small Finance Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Unity Small Finance Bank is the right company for...Read more