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Unimoni Customer Service Associate Interview Questions and Answers
Unimoni Customer Service Associate Interview Experiences
1 interview found
Anonymous
I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.
At gn hr team gave us bussiness developmnt topic to discuss among candidates to chck our communication as well our confidence level
(1 Question)
- Q1. Asusual about our previous job experience
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I applied via Company Website and was interviewed in Oct 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About company
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Technical Interview with one of team members
- Q2. .net technology, sql server
(1 Question)
- Q1. Techno Managerial Round with Manager
Interview Preparation Tips
- .Net
- ASP.Net
- MVC
- SQL
I applied via Referral and was interviewed before Mar 2020. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. Tell me about your self
- Q2. Tell me about insurance
- Ans.
Insurance is a contract between an individual and an insurance company to protect against financial loss.
Insurance provides financial protection against unexpected events
There are different types of insurance such as health, life, auto, and home insurance
Premiums are paid to the insurance company in exchange for coverage
Insurance policies have terms and conditions that must be followed to receive benefits
Insurance comp...
- Q3. Types of insurance
- Ans.
Types of insurance include life, health, auto, home, and travel insurance.
Life insurance provides financial protection to beneficiaries upon the insured's death.
Health insurance covers medical expenses and provides access to healthcare services.
Auto insurance protects against financial loss in case of accidents or theft involving a vehicle.
Home insurance provides coverage for damages or losses to a house and its conten...
- Q4. Life insurance benefits sections
- Q5. Why should we hire you on higher package
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Apr 2021. There were 2 interview rounds.
(1 Question)
- Q1. Share details of your previous job.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. I'm freelancer
- Q2. Sir I help you plz I'm nerves
- Q3. Learning skills and terend
- Q4. Learning me and terend me
- Q5. Learning me terend me customer service skills
- Q6. Customer service skills learn me
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your profile
Coding decoding questions multiplication and divisions, percentage questions
Interview Preparation Tips
(1 Question)
- Q1. Mutual fund knowledge Back operation
(1 Question)
- Q1. Salary expectation
Selected
I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Company related information
General English, Aptitude and reasoning
(2 Questions)
- Q1. General screening with operation manager
- Q2. Opinion on KPI metrics. Example: Quality, AHT, CSAT etc.
- Ans.
KPI metrics are essential for measuring performance and identifying areas for improvement.
KPI metrics provide a clear understanding of performance against goals
Quality metrics can include error rates, compliance with standards, and customer satisfaction
AHT (Average Handle Time) measures efficiency in handling customer interactions
CSAT (Customer Satisfaction) metrics gauge customer happiness and loyalty
Regularly reviewi...
Interview Preparation Tips
I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.
(8 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
(1 Question)
- Q1. All questions on resume
(1 Question)
- Q1. What are your salary expectations?
Interview Preparation Tips
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Unimoni Interview FAQs
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Unimoni Interviews By Designations
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Unimoni Customer Service Associate Reviews and Ratings
based on 1 review
Rating in categories
|
Associate
155
salaries
|  ₹2 L/yr - ₹6 L/yr |
|
Assistant Manager
100
salaries
| ₹2.2 L/yr - ₹7.3 L/yr |
|
Branch Manager
95
salaries
| ₹1.8 L/yr - ₹7.2 L/yr |
|
Software Engineer
74
salaries
| ₹1.1 L/yr - ₹9.1 L/yr |
|
Customer Service Manager
73
salaries
| ₹1.4 L/yr - ₹3.6 L/yr |
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