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Sales is the process of selling products or services to customers in exchange for money or other forms of payment.
Identifying potential customers and leads
Building relationships with customers
Understanding customer needs and offering solutions
Negotiating terms and closing deals
Following up with customers for repeat business
Meeting sales targets and goals
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I faced a tough situation when a key client threatened to cancel a major contract due to a service issue.
Stay calm and listen to the client's concerns
Apologize for the mistake and take responsibility
Offer solutions to rectify the issue and prevent it from happening again
Negotiate to salvage the contract by providing additional value or concessions
I will analyze the reasons for not meeting the target, create a plan to address the issues, motivate the team, and work towards achieving the target in the next period.
Analyze the reasons for not meeting the target
Identify areas of improvement and create a plan to address them
Motivate the sales team to boost performance
Set realistic goals and work towards achieving them
Monitor progress closely and make necessary adjust...
Managing team clashes involves effective communication, conflict resolution, and fostering a positive team culture.
Encourage open and honest communication among team members
Facilitate conflict resolution by actively listening to both sides and finding common ground
Promote a positive team culture by fostering trust, respect, and collaboration
Provide clear goals and expectations to minimize misunderstandings
Offer team-bu...
I applied via Company Website and was interviewed before Sep 2022. There were 2 interview rounds.
Features like personalized learning paths, interactive quizzes, virtual classrooms, and progress tracking can be introduced in an online learning app.
Personalized learning paths based on individual strengths and weaknesses
Interactive quizzes to engage and assess students
Virtual classrooms for live lectures and discussions
Progress tracking to monitor student performance and provide feedback
I applied via Naukri.com and was interviewed in Aug 2023. There was 1 interview round.
To handle objections in sales, focus on the long-term value and benefits of the product or service.
Listen to the customer's objections and concerns
Address their objections with relevant information and examples
Highlight the long-term benefits and value of the product or service
Connect the product or service to the customer's specific needs and goals
Offer solutions or alternatives to overcome their objections
Provide tes...
I applied via LinkedIn and was interviewed in May 2022. There were 3 interview rounds.
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Senior Business Development Executive
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