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UBS Senior Customer Support Executive Interview Questions and Answers
UBS Senior Customer Support Executive Interview Experiences
1 interview found
Anonymous
(1 Question)
- Q1. Tell me about yourself
- Ans.
Experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
Top trending discussions
Interview questions from similar companies
I applied via Campus Placement and was interviewed in Aug 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. SQL queries you
- Ans.
I am proficient in writing complex SQL queries for data retrieval and manipulation.
I have experience in using various SQL functions like JOIN, GROUP BY, HAVING, etc.
I can write subqueries and nested queries to fetch data from multiple tables.
I am familiar with using SQL for data analysis and reporting purposes.
I have worked with different database management systems like MySQL, Oracle, and SQL Server.
Interview Preparation Tips
Skills evaluated in this interview
I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. Be clear with your basics
(1 Question)
- Q1. Maven basics, Design Patterns
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Questions on Kubernetes, AWS, Spring batch, Java threads and Apace Kafka
- Q2. Questions on Executor service and Reentrant Lock in Java
I applied via Company Website and was interviewed in Oct 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Hypothetical Questions - What if the company decides to demote all senior associate s to associate? What will be your reaction??
Interview Preparation Tips
He should not have taken my interview as it was conflict of Interest. 99% of questions was asked by this guy and the other lady in VC only asked 1 general question.
I reported conflict of interest issue to the hiring HR but no action was taken not any reply toy email came.
I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Where you see yourself after 4 year?Tell me something about Mutual Fund Markets , Equity &Debt investment
- Q2. Why Bond market is going good in India
- Ans.
Bond market in India is performing well due to various factors.
Low interest rates have led to increased demand for bonds
Government's borrowing program has been well received by investors
Investors are looking for safe investment options amidst market volatility
Foreign investors have shown interest in Indian bonds
RBI's measures to increase liquidity in the market have also contributed to the growth
- Q3. Situational based questions
- Q4. Calcautaion
Interview Preparation Tips
I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What is collateral management
- Ans.
Collateral management is the process of managing and monitoring collateral pledged to secure a loan or other financial obligation.
Collateral can include assets such as real estate, stocks, bonds, and commodities.
The purpose of collateral management is to mitigate credit risk and ensure that the lender has sufficient collateral to cover any potential losses.
Collateral management involves tracking the value of the collat...
- Q2. What is haircut for collaterals
- Ans.
Haircut for collaterals refers to the reduction in value of the collateral pledged by a borrower to secure a loan.
Haircut is the percentage reduction in the value of the collateral that a lender applies to account for market fluctuations and potential losses.
It is used to determine the amount of loan that can be extended against the collateral.
For example, if a borrower pledges a property worth $100,000 as collateral a...
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.
(1 Question)
- Q1. Self intro and About previously worked process briefly
(1 Question)
- Q1. All about processing and management skills
Interview Preparation Tips
(2 Questions)
- Q1. Derivatives and process related questions
- Q2. Question related to trade life cycle
I applied via Naukri.com and was interviewed in Oct 2021. There were 5 interview rounds.
(2 Questions)
- Q1. Questions on Cobol programming
- Q2. Different variable defining levels Calling subroutines Static and dynamic calls Runninf SQL query in cobol program Tsq tdq Search and search all Comp variables Abends and how to handle them
(2 Questions)
- Q1. Question on cics and db2
- Q2. DB2 update and delete queries Dml and ddl operations Isolation levels Error codes Cics tables Map and mapset parameters How to define files and new programs Abends
(2 Questions)
- Q1. JCL questions interview round
- Q2. Job card parameters Cond parameter Define gdg and vsams Abends Sorting Joins
- Ans.
The interview question covers job card parameters, cond parameter, gdg and vsams, abends, sorting, and joins.
Job card parameters are used to specify job information such as job name, job class, and accounting information.
COND parameter is used to conditionally execute job steps based on the return code of previous steps.
GDG (Generation Data Group) is a group of related datasets that are created and managed together.
VSA...
(1 Question)
- Q1. Agile methodologies Jira knowledge Service now knowledge
(2 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
Interview Preparation Tips
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UBS Senior Customer Support Executive Interview Process
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