TVS Motor Area Service Manager Interview Questions and Answers

Q1. Basic Personal Details with Educational Qualifications as well as Present & Past Experience.
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Q1. Basic & Feild Technical Knowledge &Expertise
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Q1. Basic automobile, 2Stoke and 4Stoke, About Compression ratio, case study if customer not satisfied with dealership work how would I satisfied to customer what action will take.
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Q1. Case study of Customer complaint about back compression what step taken, about BS4 and BS6, about EGR, how convinced to dealer owner if he don't want to bill the parts and Lubricant, how convinced to deal...read more
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It was general technical test from mechanical which was lower than gate question.

Q1. So as usually first question: introduce urself. Then he came to automobile engineering. -4 Stroke engine stages. -Clearance ratio and compression ratio. -What is the value of compression ratio for diesel a...read more
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Q1. Tell me about yourself
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Q2. What are the methods you have used for access dealership performances
Ans. 
I have used various methods to assess dealership performances.
• Conducting regular performance reviews with dealership managers

• Analyzing sales and service data to identify trends and areas for improvement

• Implementing customer satisfaction surveys to gather feedback on dealership experiences

• Monitoring customer complaints and resolving issues promptly

• Conducting mystery shopping exercises to evaluate the quality of customer...read more
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Q1. Tell about your self
Ans. My details fully for In my CV
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Q2. Tell about my career details
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Q3. 2 dealer in tirunelveli Hero and Bajaj
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Q1. BSVI nomenclature on Motorcycle
Ans. 
BSVI nomenclature on motorcycles refers to the naming convention used for motorcycles that comply with Bharat Stage VI emission standards.
• BSVI stands for Bharat Stage VI, which is the latest emission standard for vehicles in India.

• The nomenclature on motorcycles includes various components such as the engine displacement, model name, and variant.

• For example, a motorcycle with BSVI nomenclature could be named 'Honda CB ...read more
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Q1. Business process and Dealership Management
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Q1. Location, Salary part Etc
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Q1. In an engine, which valve is larger, Inlet or outlet? And why?
Ans. 
The inlet valve is larger than the outlet valve in an engine.
• The inlet valve allows air and fuel to enter the combustion chamber while the outlet valve allows exhaust gases to exit the chamber.

• The larger size of the inlet valve allows for more air and fuel to enter the chamber, leading to better combustion and engine performance.

• The outlet valve is smaller because it only needs to allow exhaust gases to exit the chambe
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Q1. Are you free to relocate anywhere in Odisha?
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