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TVS Motor Area Service Manager Interview Questions and Answers

Updated 16 Mar 2024

TVS Motor Area Service Manager Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - Group Discussion 

Topic name: Should Rich pay more taxes than the poor

Round 2 - Assignment 

Game based assessment

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself and be calm as much as possible.

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Job details of previous companies
Round 2 - Technical 

(1 Question)

  • Q1. Self rating on each technical skills like dealer handling, technical knowledge etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Self rating is key of interview in final round. HR round as usual simple.

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Job profile of the current company and means to achieve those.
  • Q2. Brief description about myself.
  • Q3. My professional life vision for next 5 years.
  • Q4. Why I was quitting the current job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Make it real. Ask valuable question. There will be Japanese panelist in the final round interview. So the answers should be short, crisp and to the point.

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Process in business

Interview Preparation Tips

Topics to prepare for Honda Motorcycle & Scooter Area Service Manager interview:
  • Customer Handling
  • Customer Satisfaction
Interview preparation tips for other job seekers - Business develop in customer service satisfaction & quality service
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Regular aptitude with basic maths and English with logical reasoning

Round 2 - One-on-one 

(1 Question)

  • Q1. Basic question in automobile Engineering
Round 3 - Technical 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Technical questions with basic science principals

Interview Preparation Tips

Interview preparation tips for other job seekers - HR is hopeless creep. Don't forget to take follow up for your expenses otherwise it's gone.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Quantitative, Logical and Analytical Reasoning.

Round 3 - Technical 

(1 Question)

  • Q1. Asked about the previous company job profile by regional manager.
Round 4 - One-on-one 

(1 Question)

  • Q1. Asked about the previous company job profile by operating head.
Round 5 - HR 

(1 Question)

  • Q1. General discussion and salary discussion.

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident and should know each and every thing which is written in resume.

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What are the methods you have used for access dealership performances
  • Ans. 

    I have used various methods to assess dealership performances.

    • Conducting regular performance reviews with dealership managers

    • Analyzing sales and service data to identify trends and areas for improvement

    • Implementing customer satisfaction surveys to gather feedback on dealership experiences

    • Monitoring customer complaints and resolving issues promptly

    • Conducting mystery shopping exercises to evaluate the quality of customer...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give ypur best. In case you do not know any answer, you can always say you shall check and revert as no one will be able to know the answers to all the questions.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic automobile, 2Stoke and 4Stoke, About Compression ratio, case study if customer not satisfied with dealership work how would I satisfied to customer what action will take.
Round 3 - Technical 

(1 Question)

  • Q1. Case study of Customer complaint about back compression what step taken, about BS4 and BS6, about EGR, how convinced to dealer owner if he don't want to bill the parts and Lubricant, how convinced to deal...
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell about your self
  • Ans. My details fully for In my CV
  • Answered Anonymously
  • Q2. Tell about my career details
  • Q3. 2 dealer in tirunelveli Hero and Bajaj

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear Sir/Mam

Am K K Muthu Raj am from tirunelveli. Am Willing and relocate traveling also.... Am BE Mechanical engineering 2017 passed out.... ( 5 years Experience )
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(7 Questions)

  • Q1. How do you go about checking Smoke issues, electronic issues and Vibration/Noise Issues in the vehicle?
  • Ans. 

    I use diagnostic tools to check smoke, electronic, and vibration/noise issues in vehicles.

    • Use diagnostic tools such as OBD scanners to check for electronic issues

    • Inspect exhaust system and emissions components for smoke issues

    • Check engine mounts and suspension components for vibration/noise issues

    • Perform road tests to identify any abnormal noises or vibrations

    • Consult service manuals and technical bulletins for common i

  • Answered by AI
  • Q2. How will you handle warranty rejection to customer ?
  • Ans. 

    I will address warranty rejections by thoroughly investigating the issue, communicating clearly with the customer, and finding a satisfactory resolution.

    • Investigate the reason for warranty rejection to understand the root cause

    • Communicate with the customer to explain the situation and potential solutions

    • Work with the warranty department to find a resolution that satisfies both the customer and company

    • Provide exceptiona...

  • Answered by AI
  • Q3. How many colours of Engine Oil can be seen in vehicles. What might be the reason for each colour?
  • Ans. 

    Engine oil in vehicles can be seen in various colors, each indicating different properties and conditions.

    • Engine oil can be black or dark brown, which is the normal color indicating it is doing its job of lubricating the engine.

    • Engine oil can also be amber or light brown, which may indicate the oil is clean and in good condition.

    • Milky white engine oil may indicate the presence of coolant or water in the oil, possibly d...

  • Answered by AI
  • Q4. How many colours can be seen at the tip of the spark plug and what is the reason behind each colour ?
  • Ans. 

    The colors seen at the tip of a spark plug can indicate the engine's condition and performance.

    • Normal operating temperature: light tan or gray color

    • Rich fuel mixture: black, sooty appearance

    • Lean fuel mixture: white, blistered appearance

    • Oil fouled: wet, oily appearance

    • Detonation or pre-ignition: melted or eroded appearance

  • Answered by AI
  • Q5. How do you shortlist a service workshop for getting your vehicle Serviced?
  • Ans. 

    I shortlist a service workshop based on reputation, proximity, services offered, and customer reviews.

    • Check the reputation of the workshop through online reviews and recommendations

    • Consider the proximity of the workshop to your location for convenience

    • Evaluate the services offered by the workshop to ensure they meet your vehicle's needs

    • Read customer reviews to gauge the quality of service provided by the workshop

  • Answered by AI
  • Q6. What are some ideas for saving some significant costs in service operations with the advent of digitization ?
  • Ans. 

    Implement remote diagnostics, predictive maintenance, and automated scheduling to save costs in service operations with digitization.

    • Utilize remote diagnostics to troubleshoot issues without the need for on-site visits

    • Implement predictive maintenance to schedule maintenance tasks before equipment failure occurs

    • Automate scheduling of service appointments to optimize technician routes and reduce travel time

    • Invest in IoT ...

  • Answered by AI
  • Q7. Who is customer for you?
  • Ans. 

    A customer is someone who purchases goods or services from a business in exchange for payment.

    • Someone who buys products or services

    • Someone who pays for the goods or services

    • Can be an individual or a business

    • Needs to be satisfied to ensure repeat business

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. It will be mostly technical. You should be able to deliver your experience promptly and align it according to the questions.

TVS Motor Interview FAQs

How many rounds are there in TVS Motor Area Service Manager interview?
TVS Motor interview process usually has 2 rounds. The most common rounds in the TVS Motor interview process are Group Discussion and Assignment.
How to prepare for TVS Motor Area Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TVS Motor. The most common topics and skills that interviewers at TVS Motor expect are Customer Satisfaction, Product Quality, After Sales Service, Communication Skills and Customer Handling.

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TVS Motor Area Service Manager Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
TVS Motor Area Service Manager Salary
based on 41 salaries
₹10.2 L/yr - ₹33 L/yr
123% more than the average Area Service Manager Salary in India
View more details

TVS Motor Area Service Manager Reviews and Ratings

based on 12 reviews

3.3/5

Rating in categories

4.3

Skill development

2.9

Work-life balance

3.9

Salary

3.5

Job security

2.9

Company culture

3.7

Promotions

3.0

Work satisfaction

Explore 12 Reviews and Ratings
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