TVS Mobility Service Advisor Interview Questions and Answers for Experienced

The question is asking if Jinar worked on electronic circuits.

• Yes, Jinar has experience working with electronic circuits.

• Jinar has worked on designing and troubleshooting electronic circuits.

• Jinar has knowledge of various electronic components and their functions.

Service Management is the process of planning, coordinating, and optimizing the delivery of services to meet the needs of customers.

• Service Management involves designing, transitioning, delivering, and improving services to ensure they meet customer requirements.

• It includes processes, policies, and procedures to manage service delivery and support.

• Examples of Service Management frameworks include ITIL (Information Tech...read more

Ohm's law states that the current flowing through a conductor between two points is directly proportional to the voltage across the two points.

• Ohm's law is represented by the equation V = IR, where V is voltage, I is current, and R is resistance.

• It is named after German physicist Georg Simon Ohm, who first formulated the law in 1827.

• Ohm's law is fundamental in the field of electrical engineering and is used to analyze ...read more

Address customer concerns by providing accurate information and solutions.

• Listen to the customer's concerns and empathize with their frustration.

• Provide accurate information about the mileage of the product in question.

• Offer solutions such as maintenance tips or scheduling a service appointment.

• Follow up with the customer to ensure their concerns have been addressed.