TVS Credit Territory Collection Manager Interview Questions and Answers for Experienced

The past handled Bucket refers to the previous collection accounts assigned to the Area Collection Manager.

• The past handled Bucket includes all the accounts that the Area Collection Manager has previously managed.

• These accounts may vary in terms of the amount owed, the age of the debt, and the collection strategies employed.

• The Area Collection Manager is responsible for successfully recovering the outstanding debts in ...read more

I have taken care of approximately 500 accounts.

• I have managed a portfolio of 500 accounts.

• I have successfully handled a large number of accounts.

• I have experience in managing a diverse range of accounts.

• I have consistently met targets and goals in account management.

• I have effectively resolved issues and provided excellent customer service to account holders.

NPA bucket refers to Non-Performing Assets in a collection portfolio.

• NPA bucket is a category of loans or debts that are not being repaid by the borrower.

• These assets are considered non-performing when the borrower fails to make scheduled payments for a certain period of time.

• NPA bucket is a key metric used by collections managers to track the performance of their portfolio.

• It is important for collections managers to c...read more

NPA Bucket starting from 90+ DPD means accounts that are 90 days past due or more.

• NPA Bucket refers to accounts that have not been paid for a certain number of days, starting from 90+ DPD.

• It indicates a higher level of delinquency and risk for the lender.

• Collections Manager would need to focus on strategies to recover payments from these accounts.

• Examples: contacting the debtor, offering payment plans, or initiating le