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TTEC Digital Chat Support Executive Interview Questions and Answers

Updated 12 Apr 2023

TTEC Digital Chat Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Indeed and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

How good you speak english

Round 3 - Group Discussion 

Personal details, work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and be confident

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - HR 

(2 Questions)

  • Q1. General ai based questions like tell me something about yourself
  • Q2. Last place you have visted memorable moments
  • Ans. 

    I recently visited the Grand Canyon and witnessed a breathtaking sunrise over the vast canyon.

    • Visited the Grand Canyon

    • Witnessed a breathtaking sunrise

    • Enjoyed the vastness of the canyon

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Q2. What are your strength
  • Q3. What are your hobbies
  • Q4. Why should we hire you?
  • Q5. Why do you want to work for our company?
Round 2 - Aptitude Test 

Logical reasoning and verbal

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Content moderation

Interview Preparation Tips

Interview preparation tips for other job seekers - If you go also few companys they need American english with fluency if you know very well then only you should attend for interviews.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

It was reading speaking and listening test

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

In this round were asked questions about customer service related question and you have to reply orally in 1 minute like example
How to treat like an angry customer?

Round 3 - Aptitude Test 

Paragraph writing in this round will give any topic and you just type 100 words.

Round 4 - Versant 

(1 Question)

  • Q1. In this round listen to all sentences and conversation during the test carefully and type its answer.
Round 5 - One-on-one 

(1 Question)

  • Q1. Basic questions round asked questions like tell me about yourself? Salary negotiation?and why do you want to work here? etc
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About Yesterday routine
  • Q2. About introduction of yourself
  • Q3. Your most memorable day or about home city
Round 3 - Aptitude Test 

Mac test and knowledge test and voice test

Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round about you

Interview Preparation Tips

Interview preparation tips for other job seekers - Being confident and believe in yourself and keep smile
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why do want to join chat process?
  • Ans. 

    I enjoy helping customers and providing efficient support through chat.

    • Enjoy interacting with customers

    • Skilled in written communication

    • Ability to multitask and handle multiple chats simultaneously

  • Answered by AI

I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Arround first for this job intraview
  • Q2. Arroun first amazon for this job
  • Q3. Arroun frist for this job
  • Q4. Qustion hinndi first intraviaw
  • Q5. First for intreviaw for job amazon

Interview Preparation Tips

Interview preparation tips for other job seekers - I am intrested for this job amazon this job
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

• Basic MCAT test includes normal english and logical questions.
• Versant will be conducted after the MCAT they'll just check your typing speed and grammer.

Round 2 - One-on-one 

(2 Questions)

  • Q1. • Manage round face-face on video call • Self introduction • Past experience + Future goals?
  • Q2. • Why Concentrix? • Confidence is the key!
  • Ans. 

    Concentrix is the ideal choice for me because of its strong reputation, career growth opportunities, and commitment to customer satisfaction.

    • Concentrix has a solid reputation in the industry for providing excellent customer support services.

    • The company offers numerous career growth opportunities, allowing me to advance and develop my skills.

    • Concentrix prioritizes customer satisfaction, which aligns with my belief in de...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident they'll just want to know about you be confident and everything will be cleared and keep in mind that don't take MCAT and Versant halke mei!

TTEC Digital Interview FAQs

How many rounds are there in TTEC Digital Chat Support Executive interview?
TTEC Digital interview process usually has 3 rounds. The most common rounds in the TTEC Digital interview process are Resume Shortlist, Assignment and Group Discussion.

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TTEC Digital Chat Support Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
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