Toyota Tsusho Customer Service Executive Interview Questions and Answers

Q1. Basic about yourself.
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Q2. Your family background.
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Q3. What is your current designation.
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Q4. Explain your company profile.
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Q5. Your work responsibility and team structure.
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Q6. What is your Current CTC
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Q7. What is your Expected CTC.
Ans. 
My expected CTC is negotiable based on the responsibilities and benefits offered by the company.
• My expected CTC is based on my experience, skills, and the market rate for the position.

• I am open to discussing the compensation package in detail during the interview process.

• I am looking for a competitive salary that reflects my qualifications and contributions to the organization.
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Q8. Something about current role and responsibilities.
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Q9. Why you want to left current organization
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Q10. What is your notice period.
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Q11. Why you choose JBM group.
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Q1. How can we settle cost of a solid bar
Ans. 
Cost of a solid bar can be settled by considering the material, size, labor, and overhead costs.
• Consider the material cost of the solid bar, such as steel, aluminum, or brass.

• Factor in the size and weight of the solid bar, as larger bars will cost more.

• Include labor costs for manufacturing the solid bar, including cutting, shaping, and finishing.

• Account for overhead costs such as utilities, equipment maintenance, and f...read more
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Q2. How can we find the weight of a sheet.
Ans. 
The weight of a sheet can be found by multiplying the area of the sheet by its density.
• Calculate the area of the sheet by multiplying its length and width.

• Determine the density of the material the sheet is made of.

• Multiply the area by the density to find the weight of the sheet.
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Q3. What is procurement process.
Ans. 
Procurement process is the series of steps involved in acquiring goods or services from external sources.
• Identifying the need for a product or service

• Researching potential suppliers

• Requesting quotes or proposals

• Negotiating terms and pricing

• Creating purchase orders

• Receiving and inspecting goods or services

• Processing invoices and payments
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Q4. What is steps of quotation.
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Steps of quotation involve gathering requirements, preparing the quote, sending the quote to the customer, negotiating if necessary, and finalizing the deal.
• Gather all necessary information and requirements from the customer.

• Prepare a detailed quote including pricing, terms, and conditions.

• Send the quote to the customer for review and consideration.

• Negotiate with the customer if there are any discrepancies or changes n...read more
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Q5. Why you want to left current organization
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Q6. Do you deal with sheet supplier ? If yes please explain.
Ans. 
Yes, I regularly work with sheet suppliers to ensure quality materials and timely delivery for our production needs.
• I have established relationships with multiple sheet suppliers to compare pricing and quality.

• I negotiate contracts and terms with sheet suppliers to ensure favorable terms for our company.

• I monitor inventory levels and communicate regularly with sheet suppliers to prevent any shortages.

• I work closely wit...read more
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Q7. What is steps of procurement.
Ans. 
Steps of procurement involve identifying needs, finding suppliers, negotiating contracts, and managing relationships.
• Identify needs and requirements

• Research and find potential suppliers

• Request for proposals or quotes

• Negotiate terms and conditions

• Award contract to selected supplier

• Manage supplier relationships and performance
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Q8. Your major parts of industrial experience is belongs to quality and NPD then why you choose purchase ?
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Q1. What is cost saving
Ans. 
Cost saving refers to the process of reducing expenses in order to increase profits or save money.
• Identifying areas of inefficiency and finding ways to streamline processes

• Negotiating better deals with suppliers or vendors

• Implementing cost-effective solutions or technologies

• Reducing waste and optimizing resources

• Outsourcing certain tasks to lower-cost providers
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Q2. Have you done any cost saving project in current organization
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Q3. How can you deal with sheet supplier.
Ans. 
To deal with sheet suppliers, establish clear communication, negotiate terms, maintain a good relationship, and monitor quality.
• Establish clear communication with the supplier to ensure expectations are understood

• Negotiate terms such as pricing, delivery schedules, and quality standards

• Maintain a good relationship by being respectful, responsive, and fair

• Monitor the quality of the sheets received to ensure they meet th...read more
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Q4. Have you idea about welding process and how many time of welding process.
Ans. 
Yes, I have knowledge about welding processes including arc welding, gas welding, and resistance welding.
• Arc welding involves using an electric arc to melt and join metals, such as MIG and TIG welding.

• Gas welding uses a flame produced by burning a mixture of oxygen and a fuel gas to weld metals together.

• Resistance welding involves passing a high current through the metal pieces to be joined, creating heat at the interf...read more
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Q5. What is kaizen process . Have you done any kaizen process in current organization
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Q6. What is your team size in current organization.
Ans. 
My team size in my current organization is 15 members.
• My team consists of 10 software developers, 3 quality assurance engineers, and 2 project managers.

• We work collaboratively on various projects and meet regularly to discuss progress and challenges.

• Each team member has specific roles and responsibilities within the team structure.
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Q7. What is your organization turnover.
Ans. 
Our organization turnover rate is 15%.
• Our turnover rate has been consistently around 15% for the past few years.

• We have implemented various retention strategies to reduce turnover.

• The turnover rate in our industry is typically higher than the national average.

• We conduct exit interviews to gather feedback from employees who leave.
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Q1. Share any Cost saving idea done in past
Ans. 
Implemented a vendor negotiation strategy resulting in 15% cost savings
• Identified key cost areas for negotiation

• Researched market rates and competitor pricing

• Negotiated favorable terms with vendors

• Implemented cost-saving measures without compromising quality

• Regularly reviewed and optimized vendor contracts
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Q2. What is your team size
Ans. 
My team size is 15 members.
• Consists of 10 developers, 3 project managers, and 2 quality assurance specialists

• Each team member has specific roles and responsibilities

• Regular team meetings and collaboration to ensure project success
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Q3. What is your Organization structure
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Q4. What is your current CTC
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Q5. Why you want to switch from current organization
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Q6. Expected notice period time
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Q1. Many questions related to steel sectors
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Q2. Related to automobile industry .
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Q3. HR discussion about the capability to how handle the entirework
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Q1. .net c# and sql
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Q2. Dif q on joining
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The question is likely asking about the difference between joining tables in a database.
• Explain the concept of joining tables in a database

• Discuss different types of joins such as inner join, outer join, and cross join

• Provide examples of how joining tables can be used to retrieve data from multiple tables
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Q3. C# related q with Linq ado.net
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Q1. Salary discussion
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Q1. Just asking about your current company and total overall experience
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Q1. Detailed discussion on dealer scouting and development
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Q2. Sales and marketing
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Q3. Technical questions about tractor and impliments
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What's your plan for the area development and new channel partner addition.