Get AmbitionBox App
Faster and better experience!
AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Total IT Global Service Desk Analyst Interview Questions and Answers
Total IT Global Service Desk Analyst Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Approached by Company and was interviewed in Mar 2023. There were 3 interview rounds.
(1 Question)
- Q1. General Introduction and experience
(1 Question)
- Q1. Manager and assistant Manager both took technical round.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Dec 2021. There were 3 interview rounds.
(1 Question)
- Q1. Basic Information about yourself.
(1 Question)
- Q1. Just say yes to everything and you will get selected
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Aug 2017. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. General conversation
- Q2. Basic stuff
- Q3. Trouble shooting
Interview Preparation Tips
Experience: Facebook
Round: Resume Shortlist
Experience: Conversation about fac
Round: Test
Experience: Voice assessment
General Tips: Good experience..........
Skills: Communication, Body Language, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.
(1 Question)
- Q1. Basics of c ,core Java basics
Interview Preparation Tips
Apply even if you're not fully qualified. ...
Job search like it's your job. ...
Use informational interviews to network
Namrata Rawat
I applied via Referral and was interviewed in Sep 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About yourself, logical questions, how you can handle pressure
- Q2. Salary, Employees
Interview Preparation Tips
I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Tell me about your self?
- Q2. What is Customer service,operating system , difference between ram & rom?
- Ans.
Customer service, operating system, RAM and ROM differences explained.
Customer service is the provision of assistance and support to customers before, during, and after a purchase.
An operating system is a software that manages computer hardware and software resources.
RAM (Random Access Memory) is a type of computer memory that is volatile and used for temporary storage.
ROM (Read-Only Memory) is a type of computer memor...
- Q3. Why do you want to choose IT?
- Q4. Are u comfortable for rotational shift & location
Interview Preparation Tips
Skills evaluated in this interview
I applied via Referral and was interviewed in Sep 2022. There were 5 interview rounds.
(1 Question)
- Q1. 1- Tell me something about yourself 2- What was your previous Experience 3- Tell me something about your family background
- Ans.
I am a Service Desk Analyst with previous experience in IT support. I come from a close-knit family.
I have worked as a Service Desk Analyst for the past 3 years, providing technical support to end-users.
Prior to that, I worked as a Help Desk Technician for a software company.
I have a strong understanding of IT systems and troubleshooting techniques.
In my previous role, I successfully resolved over 1000 support tickets ...
(1 Question)
- Q1. 1-How do you connect a printer using an IP address 2- Scenario-based questions ( How would you help a client from the healthcare industry who is finding difficulties connecting to the hospital wifi ) 3- ...
An automated email gets triggered by Pearson group as they are the 3rd party service providers for HCL for the Versant test.
(1 Question)
- Q1. If you clear the Versant round, You will be contacted through HR for the salary discussion.
Interview Preparation Tips
- Youtube (
- Pearson versant
Make sure you record your voice and correct it if you're mispronouncing it.
(2 Questions)
- Q1. What is your favourite movie and festival
- Ans. My favourite festival is diwali and on movie , fast and furious.
- Q2. What is you favorite cartoon.?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about HCL...why do you select HCl
- Q2. Tell me about your self
Interview Preparation Tips
Total IT Global Interview FAQs
Tell us how to improve this page.
Total IT Global Interviews By Designations
Interview Questions for Popular Designations
- Service Desk Engineer Interview Questions
- IT Service Desk Analyst Interview Questions
- Service Engineer Interview Questions
- Customer Service Executive Interview Questions
- Service Desk Specialist Interview Questions
- Customer Service Associate Interview Questions
- Service Desk Analyst 1 Interview Questions
- Service Desk Executive Interview Questions
- Show more
Total IT Global Service Desk Analyst Interview Process
based on 1 interview
Interview experience
Service Desk Analyst Interview Questions from Similar Companies
Total IT Global Service Desk Analyst Reviews and Ratings
based on 1 review
Rating in categories
|
Service Delivery Manager
26
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Service Delivery Coordinator
18
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Project Manager
13
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Service Desk Analyst
10
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
8
salaries
| ₹0 L/yr - ₹0 L/yr |
Infosys
TCS
Wipro
HCLTech
- Home >
- Interviews >
- Total IT Global Interview Questions >
- Total IT Global Service Desk Analyst Interview Questions
