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Total IT Global Service Desk Analyst Interview Questions and Answers

Updated 6 Apr 2023

Total IT Global Service Desk Analyst Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General Introduction and experience
Round 3 - Technical 

(1 Question)

  • Q1. Manager and assistant Manager both took technical round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear towards your job profile. And what they have asked please listen carefully and answer them.

I applied via Naukri.com and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic Information about yourself.
Round 3 - Technical 

(1 Question)

  • Q1. Just say yes to everything and you will get selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your confidence high and precheck market salary

Service Desk Analyst Interview Questions Asked at Other Companies

Q1. Do you have computer knowledge and T/s knowledge for the problems ... read more
Q2. What is the command in CMD to check the system info and Mac addre ... read more
asked in Accenture
Q3. What will you if the laptop is not connecting to internet?
asked in Wipro
Q4. Do you have any technical certifications? How many programming la ... read more
asked in Cognizant
Q5. What is Customer service,operating system , difference between ra ... read more

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Introduce yourself
  • Ans. Just start with your experience and goals you achieved,but don't show over confidence.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't show over confidence

Total IT Global Interview FAQs

How many rounds are there in Total IT Global Service Desk Analyst interview?
Total IT Global interview process usually has 3 rounds. The most common rounds in the Total IT Global interview process are Resume Shortlist, HR and Technical.
How to prepare for Total IT Global Service Desk Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Total IT Global. The most common topics and skills that interviewers at Total IT Global expect are IT and Service Desk.
What are the top questions asked in Total IT Global Service Desk Analyst interview?

Some of the top questions asked at the Total IT Global Service Desk Analyst interview -

  1. Manager and assistant Manager both took technical rou...read more
  2. Just say yes to everything and you will get selec...read more

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People are getting interviews through

based on 2 Total IT Global interviews
Job Portal
50%
50% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Total IT Global Service Desk Analyst Salary
based on 13 salaries
₹2.8 L/yr - ₹4 L/yr
22% less than the average Service Desk Analyst Salary in India
View more details

Total IT Global Service Desk Analyst Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

1.0

Company culture

2.0

Promotions/Appraisal

1.0

Work Satisfaction

Explore 1 Review and Rating
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₹10.3 L/yr - ₹13.8 L/yr

Service Desk Analyst
13 salaries
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₹2.8 L/yr - ₹4 L/yr

Assistant Manager
9 salaries
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₹6 L/yr - ₹10.8 L/yr

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