Toffee Insurance Interview Questions and Answers

Advance Excel questions

Q1. General manager
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Q1. Introducing family background
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Q2. My speciality and my daily responsibilities
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Interview are Good & all task done

Q1. What abouth yourself
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Q2. What about you job role
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Q3. How many years work
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Q4. Work related questions
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Q1. Current company job role & responsibility
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Q2. What about your self
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Q3. MIS regarding new dashboard & how much better in excel
Ans. 
The new dashboard in MIS is significantly better than Excel for data visualization and analysis.
• The new dashboard in MIS allows for real-time data updates and interactive visualizations.

• Excel is limited in terms of data handling capacity and lacks advanced visualization features.

• The new dashboard in MIS can easily integrate data from multiple sources for comprehensive analysis.

• Excel requires manual data entry and manip...read more
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Q1. Is comfortable for rotation shift
Ans. 
Yes, I am comfortable with rotation shifts as I understand the importance of flexibility in customer care roles.
• I am open to working different shifts to accommodate customer needs

• I have previous experience working in rotation shifts and have adapted well to the schedule

• I understand the importance of providing round-the-clock support to customers

• I am willing to adjust my personal schedule to meet the demands of the job
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Q2. Self introduction
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Q3. Privious company
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Q4. Expectation for salary
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Q1. Why do you want to do work
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Q2. Comfortable for rotation shift
Ans. 
Yes, I am comfortable with rotation shifts.
• I am flexible with my schedule and can adapt to different shifts

• I understand the importance of providing customer support round the clock

• I have previous experience working in rotation shifts

• I am willing to work weekends and holidays if required
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Q3. Do you have a bike for up and down
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Q4. Salary expectation
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Q5. Self introduction
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Q1. Job details salary slip
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Q2. Salary details jobs details
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Q3. Office timing job details salary details
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Q4. Job details jobs time
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Q5. Salary details job details
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Q1. Insurance related and claim Processing (Cashless, reimbursement, finance, AR)
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Q2. Same related for my experience
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Q1. What's insurance policy and t&c and hospitality
Ans. 
Insurance policy and t&c and hospitality are all related to customer service in the insurance industry.
• Insurance policy refers to the contract between the insurer and the insured, outlining the terms and conditions of coverage.

• T&Cs (terms and conditions) are the legal requirements and limitations of the insurance policy.

• Hospitality refers to the level of service provided to customers, including communication, responsiv...read more
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Manage the team working, what's hospitality

Read for the insurances card and term and condition

Q1. Used all Insurance portal and processing the cashless and reimbursement
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Q1. For better opportunity and team lead
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Q1. My Name, qualifications, education, about skills, any previous job, why are you seeking for this job.
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Q1. Excel test , speaking skills
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Q1. My Name, Education, Skills, can I work with team, why they should hire me, my residential details, etc.
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