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MDIndia Healthcare NetworX Pvt.Ltd.,

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4.0

based on 39 Reviews

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MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive Interview Questions and Answers

Updated 11 Sep 2023

MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 11 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Is comfortable for rotation shift
  • Ans. 

    Yes, I am comfortable with rotation shifts as I understand the importance of flexibility in customer care roles.

    • I am open to working different shifts to accommodate customer needs

    • I have previous experience working in rotation shifts and have adapted well to the schedule

    • I understand the importance of providing round-the-clock support to customers

    • I am willing to adjust my personal schedule to meet the demands of the job

    • Answered by AI
    Add your answer
  • Q2. Self introduction
    • Add your answer
  • Q3. Privious company
    • Add your answer
  • Q4. Expectation for salary
    • Add your answer
Round 2 - HR 

(5 Questions)

  • Q1. Why do you want to do work
    • Add your answer
  • Q2. Comfortable for rotation shift
  • Ans. 

    Yes, I am comfortable with rotation shifts.

    • I am flexible with my schedule and can adapt to different shifts

    • I understand the importance of providing customer support round the clock

    • I have previous experience working in rotation shifts

    • I am willing to work weekends and holidays if required

    • Answered by AI
    Add your answer
  • Q3. Do you have a bike for up and down
    • Add your answer
  • Q4. Salary expectation
    • Add your answer
  • Q5. Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very comfortable and

Top trending discussions

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Interview Tips & Stories
2w
gandalfthepurple
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works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Health Insurance TPA of India user image Anonymous

posted on 31 Jan 2025

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(1 Question)

  • Q1. Experience related questions put up and asked about my family daily routine typing test
    • Add your answer

Customer Care Executive Interview Questions & Answers

Vizza Insurance Broking Services user image Anonymous

posted on 17 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via campus placement at Dr MGR Janaki College of Arts and Science for Women, Chennai and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in active listening and problem-solving

    • I have a track record of exceeding customer satisfaction goals

    • I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat

    • Answered by AI
    Add your answer
  • Q2. What is Insurance
  • Ans. 

    Insurance is a financial protection plan that provides coverage against potential losses or damages.

    • Insurance is a contract between the insured (policyholder) and the insurer (insurance company).

    • The insured pays a premium in exchange for the insurer's promise to compensate for covered losses.

    • Types of insurance include health, life, auto, home, and travel insurance.

    • Insurance helps individuals and businesses manage risks...

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Vidal Health Tpa user image Anonymous

posted on 2 Jan 2022

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Work experience and related health insurance
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - HR taking telephonic round and asked before work experience.

Customer Care Executive Interview Questions & Answers

Raksha TPA user image Anonymous

posted on 9 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Salary expectation, strength and weaknesses, what to do in future
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give interview confidential

Customer Service Executive Interview Questions & Answers

Europ Assistance India user image Anonymous

posted on 23 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What was previous experience with amazon ?
    • Add your answer
  • Q2. Some situation based questions ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was relatively easy although process is quite time consuming. Had client round also

Customer Service Associate Interview Questions & Answers

Health India Tpa Services user image Anonymous

posted on 5 Jan 2021

Interview Questionnaire 

1 Question

  • Q1. What is your strengh
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive in imterview

Customer Care Executive Interview Questions & Answers

Health Insurance TPA of India user image Anonymous

posted on 31 Jan 2025

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(1 Question)

  • Q1. Experience related questions put up and asked about my family daily routine typing test
    • Add your answer

Customer Care Executive Interview Questions & Answers

Vizza Insurance Broking Services user image Anonymous

posted on 17 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via campus placement at Dr MGR Janaki College of Arts and Science for Women, Chennai and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in active listening and problem-solving

    • I have a track record of exceeding customer satisfaction goals

    • I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat

    • Answered by AI
    Add your answer
  • Q2. What is Insurance
  • Ans. 

    Insurance is a financial protection plan that provides coverage against potential losses or damages.

    • Insurance is a contract between the insured (policyholder) and the insurer (insurance company).

    • The insured pays a premium in exchange for the insurer's promise to compensate for covered losses.

    • Types of insurance include health, life, auto, home, and travel insurance.

    • Insurance helps individuals and businesses manage risks...

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Vidal Health Tpa user image Anonymous

posted on 2 Jan 2022

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Work experience and related health insurance
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - HR taking telephonic round and asked before work experience.
More about working at MDIndia Healthcare NetworX Pvt.Ltd.,

MDIndia Healthcare NetworX Pvt.Ltd., Interview FAQs

How many rounds are there in MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive interview?
MDIndia Healthcare NetworX Pvt.Ltd., interview process usually has 3 rounds. The most common rounds in the MDIndia Healthcare NetworX Pvt.Ltd., interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive interview?

Some of the top questions asked at the MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive interview -

  1. Is comfortable for rotation sh...read more
  2. Comfortable for rotation sh...read more
  3. Privious comp...read more

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Interview Questions for Popular Designations

MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive Salary
based on 4 salaries
₹1.6 L/yr - ₹3 L/yr
21% less than the average Customer Care Executive Salary in India
View more details

MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

4.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
MDIndia Healthcare NetworX Pvt.Ltd., Salaries in India
Senior Executive
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₹2 L/yr - ₹5 L/yr

Medical Officer
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₹2.5 L/yr - ₹8 L/yr

Assistant Manager
11 salaries
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₹2.2 L/yr - ₹5.2 L/yr

Manager
5 salaries
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₹4 L/yr - ₹5.5 L/yr

Senior Associate
5 salaries
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₹2 L/yr - ₹3 L/yr

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