Upload Button Icon Add office photos

Filter interviews by

MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive Interview Questions and Answers

Updated 11 Sep 2023

MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Is comfortable for rotation shift
  • Ans. 

    Yes, I am comfortable with rotation shifts as I understand the importance of flexibility in customer care roles.

    • I am open to working different shifts to accommodate customer needs

    • I have previous experience working in rotation shifts and have adapted well to the schedule

    • I understand the importance of providing round-the-clock support to customers

    • I am willing to adjust my personal schedule to meet the demands of the job

  • Answered by AI
  • Q2. Self introduction
  • Q3. Privious company
  • Q4. Expectation for salary
Round 3 - HR 

(5 Questions)

  • Q1. Why do you want to do work
  • Q2. Comfortable for rotation shift
  • Ans. 

    Yes, I am comfortable with rotation shifts.

    • I am flexible with my schedule and can adapt to different shifts

    • I understand the importance of providing customer support round the clock

    • I have previous experience working in rotation shifts

    • I am willing to work weekends and holidays if required

  • Answered by AI
  • Q3. Do you have a bike for up and down
  • Q4. Salary expectation
  • Q5. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Very comfortable and

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - HR 

(1 Question)

  • Q1. Experience related questions put up and asked about my family daily routine typing test

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me me something about yourself
  • Ans. 

    I am a highly motivated and results-driven sales executive with a proven track record of exceeding targets.

    • I have 5 years of experience in sales, consistently achieving or surpassing sales quotas.

    • I have a strong ability to build and maintain relationships with clients, resulting in a high customer retention rate.

    • I am skilled in identifying customer needs and providing tailored solutions to meet those needs.

    • I am profici...

  • Answered by AI
  • Q2. Tell me about your previous job and what was your responsibilities
  • Ans. 

    I was a sales executive at XYZ Company, responsible for managing key accounts and driving revenue growth.

    • Managed a portfolio of key accounts, developing and maintaining strong relationships with clients

    • Identified new business opportunities and generated leads through market research and networking

    • Negotiated and closed sales deals, consistently meeting or exceeding sales targets

    • Provided excellent customer service, addre...

  • Answered by AI
  • Q3. What do you know about insurance types of insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Types of insurance include life, health, auto, home, and business

    • Life insurance provides financial support to beneficiaries upon the policyholder's death

    • Health insurance covers medical expenses and can include dental and vision coverage

    • Auto insurance covers damages and injuries resulting from car accidents

    • Home insur...

  • Answered by AI
Round 3 - Video Call 

(1 Question)

  • Q1. Related to insurance and secure now insurance broker Ltd.

Interview Preparation Tips

Interview preparation tips for other job seekers - Well represent yourself and keep calm be confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in active listening and problem-solving

    • I have a track record of exceeding customer satisfaction goals

    • I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat

  • Answered by AI
  • Q2. What is Insurance
  • Ans. 

    Insurance is a financial protection plan that provides coverage against potential losses or damages.

    • Insurance is a contract between the insured (policyholder) and the insurer (insurance company).

    • The insured pays a premium in exchange for the insurer's promise to compensate for covered losses.

    • Types of insurance include health, life, auto, home, and travel insurance.

    • Insurance helps individuals and businesses manage risks...

  • Answered by AI

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Work experience and related health insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - HR taking telephonic round and asked before work experience.

Interview Questionnaire 

1 Question

  • Q1. What is your strengh

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive in imterview

I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What was previous experience with amazon ?
  • Q2. Some situation based questions ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was relatively easy although process is quite time consuming. Had client round also

Interview Questionnaire 

3 Questions

  • Q1. What about your self?
  • Q2. What about your last job?
  • Q3. Last job exprence

I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Experience, qualification, why left the previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

I applied via Referral and was interviewed in Apr 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self and last work profile in brief
  • Q2. What do you know about insurance and why you want to join in insurance company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. They just checking your confidence how you will convence them.

MDIndia Healthcare NetworX Pvt.Ltd., Interview FAQs

How many rounds are there in MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive interview?
MDIndia Healthcare NetworX Pvt.Ltd., interview process usually has 3 rounds. The most common rounds in the MDIndia Healthcare NetworX Pvt.Ltd., interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive interview?

Some of the top questions asked at the MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive interview -

  1. Is comfortable for rotation sh...read more
  2. Comfortable for rotation sh...read more
  3. Privious comp...read more

Tell us how to improve this page.

MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
22% less than the average Customer Care Executive Salary in India
View more details

MDIndia Healthcare NetworX Pvt.Ltd., Customer Care Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

4.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
Senior Executive
41 salaries
unlock blur

₹2 L/yr - ₹5 L/yr

Medical Officer
17 salaries
unlock blur

₹2.5 L/yr - ₹8 L/yr

Assistant Manager
11 salaries
unlock blur

₹2.2 L/yr - ₹5.2 L/yr

Manager
5 salaries
unlock blur

₹4 L/yr - ₹5.5 L/yr

Senior Associate
5 salaries
unlock blur

₹2.3 L/yr - ₹4.2 L/yr

Explore more salaries
Compare MDIndia Healthcare NetworX Pvt.Ltd., with

Vidal Health Tpa

3.5
Compare

Health India Tpa Services

3.2
Compare

Raksha TPA

4.1
Compare

Health Insurance TPA of India

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview