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The Holidays Club Telecalling/Telemarketing Executive Interview Questions and Answers

Updated 5 May 2021

The Holidays Club Telecalling/Telemarketing Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why we hired you
  • Q2. Tell me something about bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business activities to a third-party provider.

    • BPO services include customer support, telemarketing, data entry, and back-office operations.

    • BPO companies are often located in countries with lower labor costs, such as India and the Philippines.

    • BPO has become a popular business model due to its cost-effectiveness and flexibility.

    • BPO can help com...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If someone ask with you why we hired you :- you simply told them why you not hired me with confidence then say I've experience lot's of experience in BPO how talk with costumer how to handle angry person how to convenience person and how to do sales
Second things is that tell me something about BPO simply says (business process outsourcing) BPO full form
BPO is thread parts of business
If you run your any hardware business but your item is not sale well you can call to random customer and tell them to your item and convenience to buy your item
You get new customers
That's my interview experience
😊😊😊


Interview questions from similar companies

I applied via Naukri.com and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. How has this position changed over time?
  • Q2. What are your strength and weakness?
  • Q3. Tell me about your experience in...
  • Q4. What did you love the most in job description?

Interview Preparation Tips

Interview preparation tips for other job seekers - Use appropriate language please don't be familiar during the progress

I applied via Walk-in and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Always ask family background and whos responsible for home budget and whos take responsbility for family income n most important what u doing if you got your salary then
  • Q2. Same question

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz always ask family background n family income source bcz company need degree English and personalatiy but a fresher need job in any situation bcz he know the value of work n income.

I applied via Walk-in and was interviewed in Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What's your salary expectation?
  • Q2. Why do you want to work with this company?
  • Q3. What's your work?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, believe in yourself, always prepare before interview(like company detail ),
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good had tricky questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. Ur experience on the project
  • Ans. 

    I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.

    • Handled inbound and outbound calls to potential customers

    • Provided information about insurance policies and answered customer queries

    • Met daily targets for number of calls made and policies sold

  • Answered by AI
  • Q2. Toughest situation u ever face
  • Ans. 

    The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.

    • Remaining calm and composed

    • Active listening to understand the customer's concerns

    • Empathizing with the customer's frustration

    • Finding a solution to address the customer's issues

    • Maintaining professionalism throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not that much worthy

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Easy test, can be easily solved

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your work ex
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduce yourself what is bpo
  • Q2. What is bpo about self
  • Ans. 

    BPO is about providing business process outsourcing services to clients to help them streamline their operations and improve efficiency.

    • BPO involves tasks such as customer service, technical support, sales, and back-office support being outsourced to a third-party provider.

    • The main goal of BPO is to allow companies to focus on their core business functions while the BPO provider handles the non-core activities.

    • BPO serv...

  • Answered by AI
  • Q3. Specific the bpo question

Interview Preparation Tips

Interview preparation tips for other job seekers - I need to interested to company

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell Me About Your Self
  • Ans. Hi sir/ma'am. Good morning, first of all, thank you for giving me this best opportunity. My name is Sappa Nidish, and I am 23 years old. I am living in Ichapuram . I have 5 members in my family including me. Father, mother, 2 brothers . I completed my Graduation Chatrapati Sahuji Maharaj University At Kanpur Uttarpradesh, and I also completed +2 National Institute Of Open Schooling At Kanpur Uttar Pradesh. Now...
  • Answered Anonymously
  • Q2. Say Some Story Of 1 Minutes
  • Ans. Visakhapatnam City in Andhra Pradesh Visakhapatnam is a port city and industrial center in the Indian state of Andhra Pradesh, on the Bay of Bengal. It's known for its many beaches, including Ramakrishna Beach, home to a preserved submarine at the Kursura Submarine Museum. Nearby are the elaborate Kali Temple and the Visakha Museum, an old Dutch bungalow housing local maritime and historical exhibits.
  • Answered Anonymously
  • Q3. Why do you want this job
  • Ans. In my career, I am sure of one thing and that is I want to build a decent career in my current domain. My present job has shown me the path to move and attain what has been my long-term career objective. I have acquired necessary skills to some extent as well as have got accustomed to the corporate way of working. It is essential that I establish myself according to the requirements which can help me reach the aim I ha...
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice makes perfect · Don't let bad news get you down · Find what makes you passionate · Show how you add value · Network, network.

I applied via Company Website and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Case Study 

Completed MBA

Round 3 - HR 

(9 Questions)

  • Q1. Tell me about yourself.
  • Q2. Im swapna completed MBA graduate Coming to my education ssc completed in poornodhaya high school inter in new chaithanya college degrees in devid memorial college MBA osmaniya university My hobbies readi...
  • Q3. Sir im interested to this job i give my Self introduction about my education
  • Q4. My about hob details timings and about Salary
  • Q5. I will work from home In mail there is option
  • Q6. Amazon is a world famous shopping
  • Q7. So pls accept my job request
  • Q8. Im hard worker see my work And
  • Q9. Completed my application
Round 4 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - My request accepte about my job

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