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I applied via Walk-in and was interviewed in Nov 2020. There were 3 interview rounds.
BPO stands for Business Process Outsourcing. It involves contracting non-core business activities to a third-party provider.
BPO services include customer support, telemarketing, data entry, and back-office operations.
BPO companies are often located in countries with lower labor costs, such as India and the Philippines.
BPO has become a popular business model due to its cost-effectiveness and flexibility.
BPO can help com...
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posted on 19 Aug 2022
I applied via Naukri.com and was interviewed in Jul 2022. There was 1 interview round.
posted on 28 Nov 2020
I applied via Walk-in and was interviewed in Oct 2020. There was 1 interview round.
posted on 21 Oct 2020
I applied via Walk-in and was interviewed in Apr 2020. There was 1 interview round.
Good had tricky questions
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
Handled inbound and outbound calls to potential customers
Provided information about insurance policies and answered customer queries
Met daily targets for number of calls made and policies sold
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
Remaining calm and composed
Active listening to understand the customer's concerns
Empathizing with the customer's frustration
Finding a solution to address the customer's issues
Maintaining professionalism throughout the interaction
I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.
Stay calm and composed
Listen actively to understand their concerns
Empathize with their emotions
Offer solutions to address their issues
Seek assistance from a supervisor if needed
Easy test, can be easily solved
I applied via Company Website and was interviewed in Jul 2023. There were 2 interview rounds.
BPO is about providing business process outsourcing services to clients to help them streamline their operations and improve efficiency.
BPO involves tasks such as customer service, technical support, sales, and back-office support being outsourced to a third-party provider.
The main goal of BPO is to allow companies to focus on their core business functions while the BPO provider handles the non-core activities.
BPO serv...
I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.
I applied via Company Website and was interviewed in Jan 2022. There were 4 interview rounds.
Completed MBA
Branch Manager
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Head Operations
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Executive Accountant
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