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Dow Chemical International Private Limited Customer Service Specialist Interview Questions and Answers

Updated 1 Dec 2024

Dow Chemical International Private Limited Customer Service Specialist Interview Experiences

3 interviews found

Customer Service Specialist Interview Questions & Answers

user image Anonymous

posted on 1 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. OTC process order management tcodes
    • Add your answer
  • Q2. Previous job experience
    • Add your answer
  • Q3. Communication check
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence and prepare

Customer Service Specialist Interview Questions & Answers

user image Anonymous

posted on 1 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. What is your role and responsibilities in current role?
    • View 1 more answer
  • Q2. Have you handled international customers?
  • Ans. 

    Yes, I have experience handling international customers.

    • I have worked with customers from various countries and cultures, adapting my communication style to meet their needs.

    • I am familiar with different time zones and language barriers that may arise when dealing with international customers.

    • I have successfully resolved issues and provided excellent service to customers from around the world.

    • For example, I once helped ...

    • Answered by AI
    Add your answer
  • Q3. Are you flexible to work in different time zone including permanent night shift?
    • Add your answer
  • Q4. Are you open to work completely from WFH?
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Why you want to leave your current organisation?
    • Add your answer
  • Q2. Do you have knowledge of SAP?
  • Ans. 

    Yes, I have knowledge of SAP.

    • I have experience using SAP for order processing and inventory management.

    • I am familiar with creating reports and analyzing data in SAP.

    • I have received training on SAP during my previous job.

    • I have used SAP to track customer interactions and resolve issues efficiently.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer the questions confidently and honestly.

Skills evaluated in this interview

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Customer Service Specialist Interview Questions & Answers

user image Anonymous

posted on 22 Jul 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About your experience
    • Add your answer
  • Q2. Personal details
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Process knowledge
    • Add your answer
  • Q2. Previous experience
    • Add your answer

Customer Service Specialist Jobs at Dow Chemical International Private Limited

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Top trending discussions

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Career Growth
1d (edited)
sr1025
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works at
Asian Paints
Not Satisfied with my current job role. Seeking Advice for a career switch to finance.
Hello, I have been working in a paint company for the last 2 years but am not satisfied with the work profile and responsibilities. I'm planning for a career switch in the next 1 year to finance with zero financial knowledge and background. I heard it is high paying and job security is good. Can anyone please suggest the paths to me. I just have an idea how to go for it. I'm sharing here. Since I am 26, I don't wanna take any risk, atleast any calculated risk further. *FMVA *Python *Excel *Sql *PowerBI I need help here. Please mention, if any other courses need to be done. #Finance, #career switch
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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

Henkel Adhesives Technologies user image Anonymous

posted on 13 Dec 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basics maths execel percentage

Customer Relationship Officer Interview Questions & Answers

AkzoNobel user image Anonymous

posted on 13 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Hows the market bonding
  • Ans. 

    The market bonding is currently strong due to increased customer loyalty and positive relationships with clients.

    • Increased customer loyalty is leading to higher retention rates

    • Positive relationships with clients are resulting in more repeat business

    • Collaborations with other businesses are strengthening market presence

    • Answered by AI
    Add your answer
  • Q2. I am worked 6 years in same market I have good communication with my all dealers and contractors and they support me as well
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Work experience
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Hows u sell our products
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am hard working

Customer Service Executive Interview Questions & Answers

BASF user image Anonymous

posted on 19 Sep 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Case Study 

Business Case Study of aligning Supply Chain

Round 3 - One-on-one 

(1 Question)

  • Q1. Details about my past experience
    • Add your answer

Customer Service Executive Interview Questions & Answers

LANXESS India Private Limited user image sajid Shabbir Ansari

posted on 31 Oct 2022

I was interviewed in Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

How to solve problems when company suffering in market

Round 3 - HR 

(2 Questions)

  • Q1. What to do for better team bonding
    • Add your answer
  • Q2. What is a better role for company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly contact me XXXXX on this no I want work from home

Engineer- Customer Support Interview Questions & Answers

Ecolab Digital Center user image Anonymous

posted on 22 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

General apti test for candidate selection

Round 3 - Technical 

(1 Question)

  • Q1. It was all about basic questions on chemical engineering background
    • Add your answer

Customer Service Executive Interview Questions & Answers

Henkel Adhesives Technologies user image Anonymous

posted on 18 Nov 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is Supply chain
  • Ans. 

    Supply chain is the network of individuals, organizations, resources, activities, and technology involved in the creation and sale of a product.

    • Supply chain involves the flow of goods, services, information, and finances from the initial supplier to the end customer.

    • It includes processes such as sourcing, production, distribution, and delivery.

    • Efficient supply chain management can lead to cost savings, improved custome...

    • Answered by AI
    Add your answer
  • Q2. What do u understand by order management
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to read supply chain process.

Customer Relation Officer Interview Questions & Answers

AkzoNobel user image Anonymous

posted on 4 Apr 2021

I applied via Referral

Interview Questionnaire 

1 Question

  • Q1. About Area Calculation,About General Maths, About Colours, Coverage Etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared about maths
More about working at Dow Chemical International Private Limited

Dow Chemical International Private Limited Interview FAQs

How many rounds are there in Dow Chemical International Private Limited Customer Service Specialist interview?
Dow Chemical International Private Limited interview process usually has 1-2 rounds. The most common rounds in the Dow Chemical International Private Limited interview process are One-on-one Round, Behavioral and HR.
How to prepare for Dow Chemical International Private Limited Customer Service Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Dow Chemical International Private Limited. The most common topics and skills that interviewers at Dow Chemical International Private Limited expect are Customer Service, Operations, Market Intelligence, Packaging and Team Building.
What are the top questions asked in Dow Chemical International Private Limited Customer Service Specialist interview?

Some of the top questions asked at the Dow Chemical International Private Limited Customer Service Specialist interview -

  1. Have you handled international custome...read more
  2. Do you have knowledge of S...read more
  3. OTC process order management tco...read more

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Dow Chemical International Private Limited Customer Service Specialist Salary
based on 64 salaries
₹5 L/yr - ₹11.5 L/yr
92% more than the average Customer Service Specialist Salary in India
View more details

Dow Chemical International Private Limited Customer Service Specialist Reviews and Ratings

based on 12 reviews

3.5/5

Rating in categories

3.6

Skill development

3.3

Work-life balance

3.9

Salary

3.3

Job security

3.3

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 12 Reviews and Ratings
Customer Service Specialist Jobs at Dow Chemical International Private Limited
Customer Service Specialist

Mumbai

3-8 Yrs

Not Disclosed

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