AmbitionBox
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Customer Service Specialist in Navi Mumbai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Pay scale is good and Leadership team out of India very knowledgeable and helping hand to us . provide good knowledge than Indian leaders .
Firstly I have observe that the Leadership Team is making hiring decision on unfounded criteria ,Leading to a lack of Trust .During my Interview I was assured that the position would be work from Home however Managment has reneged on this promise, leading to Frustration and Disappointment additionally Team leader for EMEA lacks the necessary knowledge and Experience to managed effectively resulting Micromanagement and toxic work culture on the floor. Jyoti Sine and Her Leader in particular demonstrate a significant lack of supply chain Knowlege which hinders the efficiency on the Customer Service Team. its crucial to send the for some SCM Training so they can gain knowledge which help to CSS for efficient working. it has been observe those who excel in flattery are favored over those who geniunely work hard for the business....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Specialist in Navi Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Literally nothing
Team leaders are at their worst behaviour Not professional No work life balance No bonus or benefits No overtime pay but you have to overtime
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Designation | Avg Annual Salary | Open Jobs |
---|---|---|
Customer Service Specialist 1 -
14
years
exp.
· Navi Mumbai (13
salaries) | ₹5.5 L/yr - ₹10.5 L/yr | 1 job opening |
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Purchase Analyst 4 -
10
years
exp.
· Navi Mumbai (8
salaries) | ₹4.8 L/yr - ₹13.7 L/yr | |
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| ||
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Costing Executive 3 -
9
years
exp.
· Navi Mumbai (6
salaries) | ₹3.8 L/yr - ₹9.5 L/yr | |
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Quality Analyst 3 -
14
years
exp.
· Navi Mumbai (4
salaries) | ₹4.5 L/yr - ₹7.5 L/yr | |
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IT Analyst 2 -
5
years
exp.
· Navi Mumbai (4
salaries) | ₹11.5 L/yr - ₹16.2 L/yr | |
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Rated 4.4 for Company culture and 4.3 for Salary
Rated 3.7 for Work-life balance and 3.7 for Salary
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