Dow Chemical International Private Limited Sr Customer Service Specialist Interview Questions and Answers

Business Case Study of aligning Supply Chain

Q1. Details about my past experience
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Q1. What is Supply chain
Ans. 
Supply chain is the network of individuals, organizations, resources, activities, and technology involved in the creation and sale of a product.
• Supply chain involves the flow of goods, services, information, and finances from the initial supplier to the end customer.

• It includes processes such as sourcing, production, distribution, and delivery.

• Efficient supply chain management can lead to cost savings, improved custome...read more
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Q2. What do u understand by order management
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How to solve problems when company suffering in market

Q1. What to do for better team bonding
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Q2. What is a better role for company
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General apti test for candidate selection

Q1. It was all about basic questions on chemical engineering background
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Q1. How handle import and export documentation
Ans. 
Import and export documentation requires attention to detail and knowledge of regulations.
• Ensure all necessary documents are obtained and accurately completed

• Verify compliance with import/export regulations

• Coordinate with customs brokers and freight forwarders

• Maintain organized records for future reference

• Examples: commercial invoices, bills of lading, packing lists, certificates of origin
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Q1. How to handled documentation
Ans. 
Documentation should be handled with care and attention to detail.
• Ensure all necessary documents are collected and organized

• Maintain accurate and up-to-date records

• Follow company policies and procedures for document handling

• Protect sensitive information and maintain confidentiality

• Be thorough and detail-oriented when reviewing and processing documents
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