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Dow Chemical International Private Limited Sr Customer Service Specialist Interview Questions and Answers

Updated 4 Mar 2025

Dow Chemical International Private Limited Sr Customer Service Specialist Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. All questions related job experience and process handling.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - Group Discussion 

The interview lasted approximately 45 minutes and included questions related to customer satisfaction, logistics, and the roles and responsibilities of a team player.

Sr Customer Service Specialist Interview Questions Asked at Other Companies

What people are saying about Dow Chemical International Private Limited

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Dow Chemical International Private Limited
Hi, I have 12 years of experience in sales coordination/customer support. I am looking for job. I have experience in imports & exports.
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Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

How AI is changing the trends

Round 2 - One-on-one 

(2 Questions)

  • Q1. How will you do market research
  • Ans. 

    Market research will be conducted through surveys, interviews, competitor analysis, and data analysis.

    • Conduct surveys to gather customer preferences and feedback

    • Interview target customers to understand their needs and pain points

    • Analyze competitors' products, pricing, and marketing strategies

    • Utilize data analysis tools to identify trends and patterns in the market

  • Answered by AI
  • Q2. Why are you choosing marketing
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good analytics skills required

Round 2 - Technical 

(1 Question)

  • Q1. Good and you need to understand manufacturing process
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 4 - One-on-one 

(1 Question)

  • Q1. Asdfgsjdkdlzlsjsbsbs
Round 5 - HR 

(1 Question)

  • Q1. Shsndjsjsbaba dhdhsjaam

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing, just prepare well to sell your skills to the panel

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Experience in Piping Design tool
  • Ans. 

    I have extensive experience in using various piping design tools.

    • Proficient in using AutoCAD for piping design

    • Familiar with 3D modeling software like SolidWorks for creating detailed piping layouts

    • Skilled in using piping design software such as Caesar II for stress analysis

    • Experience in using PDMS (Plant Design Management System) for piping design and layout

    • Knowledge of industry standards and codes related to piping de

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and share your vision in terms of individual

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is sales
  • Ans. 

    Sales is the process of persuading a potential customer to purchase a product or service.

    • Sales involves identifying potential customers and their needs

    • Salespeople use various techniques to convince customers to buy

    • Sales requires building relationships with customers to encourage repeat business

    • Sales can involve both face-to-face interactions and online transactions

    • Examples of sales include selling cars, insurance, and

  • Answered by AI
  • Q2. Some calculations

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident about your answers..answers should be to the point not any lengthy answers

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Why we should hire you

I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About your introduction, location,family details & Salary discussions
  • Q2. Technical questions related to Vacancy

Interview Preparation Tips

Interview preparation tips for other job seekers - Search aptitude questions on google it will helpful
Round 1 - HR 

(1 Question)

  • Q1. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Vimlesh kumar pandey

Dow Chemical International Private Limited Interview FAQs

How many rounds are there in Dow Chemical International Private Limited Sr Customer Service Specialist interview?
Dow Chemical International Private Limited interview process usually has 1 rounds. The most common rounds in the Dow Chemical International Private Limited interview process are One-on-one Round and Group Discussion.

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Dow Chemical International Private Limited Sr Customer Service Specialist Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
Join Dow Chemical International Private Limited We help deliver a sustainable future through our innovations.

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133% more than the average Sr Customer Service Specialist Salary in India
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Dow Chemical International Private Limited Sr Customer Service Specialist Reviews and Ratings

based on 2 reviews

2.5/5

Rating in categories

2.5

Skill development

2.0

Work-life balance

3.5

Salary

2.0

Job security

2.5

Company culture

2.0

Promotions

2.0

Work satisfaction

Explore 2 Reviews and Ratings
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