Tenco IT Officer Interview Questions and Answers

Q1. Introduce Yourself
Ans. 
I am a dedicated IT professional with 5 years of experience in network administration and cybersecurity.
• 5 years of experience in network administration and cybersecurity

• Proficient in troubleshooting hardware and software issues

• Skilled in implementing security measures to protect data

• Strong knowledge of network protocols and technologies
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Q2. Sql Commands, Types of ddl , dml comands, acid properties,
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Q3. Collge Projects
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Q4. Past Experience
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Q5. Linux Commands with their options
Ans. 
Linux commands are used to perform various tasks in the Linux operating system.
• ls - list directory contents

• cd - change directory

• pwd - print working directory

• mkdir - make directory

• rm - remove files or directories

• cp - copy files or directories

• mv - move files or directories

• grep - search for patterns in files

• chmod - change file permissions

• sudo - execute a command as the superuser
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Q6. Family members & Are You able To travel
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Yes, I am able to travel and have no restrictions regarding family members.
• I am able and willing to travel for work as required

• I have no restrictions regarding family members that would prevent me from traveling

• I am flexible and adaptable to different locations and travel schedules
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Q1. Salary Structure Guidance
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Q2. Rotational Shift Explanation
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Rotational shift explanation involves working different shifts at different times, often including nights and weekends.
• Rotational shift means employees work different shifts at different times

• Shifts can include nights, weekends, and holidays

• Allows for 24/7 coverage and flexibility in scheduling

• Employees may rotate between morning, afternoon, and night shifts

• Example: Employee works morning shift one week, night shift th
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Q1. Tell me about yourself
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I am a dedicated and experienced Service Desk Engineer with a passion for solving technical issues and providing excellent customer support.
• Over 5 years of experience in IT support roles

• Proficient in troubleshooting hardware and software issues

• Strong communication skills and ability to work under pressure

• Certified in ITIL and CompTIA A+

• Previous experience in managing service desk tickets and resolving user queries
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Q2. Tell me about your project
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I recently completed a project to implement a new IT ticketing system for a large organization.
• Researched and evaluated different ticketing systems available in the market

• Collaborated with stakeholders to gather requirements and customize the system to meet their needs

• Provided training to end users on how to use the new ticketing system

• Conducted testing and troubleshooting to ensure smooth implementation
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Q3. Speak on any topic you like
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Q4. Why do you want to join our company
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I am impressed by your company's reputation for providing excellent customer service and innovative solutions.
• I admire your company's commitment to customer satisfaction

• I am excited about the opportunity to work with cutting-edge technology

• I believe my skills and experience align well with the company's values and goals
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Q5. Are you willing to do night shift
Ans. 
Yes, I am willing to do night shifts as required for the role.
• I understand that night shifts may be necessary to provide 24/7 support to users.

• I am flexible with my schedule and can adjust to working during nighttime hours.

• I have previous experience working night shifts in a similar role.

• I am aware of the importance of maintaining a healthy work-life balance even when working night shifts.
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Q6. Are you able to commute
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Q7. Any random question on your resume
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A general and basic aptitude test.

Q1. What are the basic questions involved in a self-introduction?
Ans. 
Basic questions in a self-introduction include name, background, experience, and interests.
• Name: Introduce yourself with your full name.

• Background: Mention where you are from or your educational background.

• Experience: Talk about your relevant work experience or skills.

• Interests: Share a hobby or interest that showcases your personality.
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Q2. What is your experience with basic mapping techniques?
Ans. 
I have experience with basic mapping techniques including GIS software and data visualization tools.
• Proficient in using GIS software such as ArcGIS and QGIS

• Familiar with creating and editing maps, analyzing spatial data, and geocoding

• Experience in data visualization tools like Tableau for creating interactive maps

• Knowledge of basic mapping concepts such as layers, projections, and spatial analysis
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Q1. What is service desk
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Service desk is a centralized point of contact for users to get help with IT issues and requests.
• Provides technical support and assistance to users

• Handles IT incidents and service requests

• Logs and tracks issues in a ticketing system

• Resolves issues or escalates to higher level support

• Communicates with users regarding status and resolution
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Q2. What is dns, domain, dhcp, router, modem
Ans. 
DNS is a system that translates domain names to IP addresses, domain is a group of network resources under the same administration, DHCP assigns IP addresses to devices, router connects multiple networks, modem connects a computer to the internet.
• DNS translates domain names to IP addresses (e.g. translating www.google.com to 172.217.3.100)

• Domain is a group of network resources under the same administration (e.g. google...read more
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Q1. Difference between pst and ost
Ans. 
PST is a personal storage table used by Outlook to store emails, while OST is an offline storage table used for offline access to emails.
• PST is used for storing emails, contacts, calendar items, and other data in Outlook.

• OST is a cached copy of the mailbox stored on the local computer for offline access.

• PST files are typically used for archiving or backing up emails, while OST files are used for offline access to email...read more
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Q1. It was all only general questions about System technical issues handling Only about the services we handle in laptop or desktop related don't miss any services while you tell them. Each service is a plus ...read more
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Quant,verbal,reasoning

Q1. Basic questions
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Q2. Situation based
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