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I applied via Naukri.com and was interviewed in Apr 2021. There were 6 interview rounds.
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posted on 18 Dec 2024
I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.
Initially, you need to conduct a harvest test on the system, which will take one hour. After the harvest, you must provide an assessment. Prior to starting your assessment, you have two videos to watch. In the first video, you will learn about the company, and in the second video, you will understand what tasks will be expected of you. Once you have watched both videos, your assessment will begin, consisting of 39 questions, and you will need to score at least 21 marks to pass.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO role.
I have strong communication skills and enjoy interacting with people.
I thrive in a dynamic and challenging work environment.
I am motivated by the opportunity to help customers and resolve their issues efficiently.
I am interested in the diverse range of industries and clients that BPO roles offer.
I am excited ab...
I understood the assessment as a way to evaluate my skills and knowledge related to customer care.
I understood that the assessment would involve questions or scenarios related to customer service.
I prepared by reviewing common customer care scenarios and practicing my communication skills.
I expected to demonstrate my ability to handle customer inquiries and resolve issues effectively.
I also anticipated being evaluated ...
I am motivated to pursue a career in the BPO sector because of the opportunity to interact with diverse customers and provide excellent service.
Opportunity to interact with diverse customers
Ability to provide excellent service
Challenging and dynamic work environment
Opportunity for career growth and development
I am motivated to apply for a position at Continuum Global Solutions due to their reputation for providing excellent customer care services and opportunities for career growth.
Continuum Global Solutions has a strong reputation for providing excellent customer care services.
I am impressed by the opportunities for career growth and development at Continuum Global Solutions.
I value the company culture and values of Contin...
I chose to join a BPO instead of pursuing a career in my field due to the diverse opportunities and growth potential it offers.
I wanted to explore different industries and gain a broader skill set.
I was attracted to the fast-paced and dynamic environment of the BPO industry.
I enjoy interacting with people and providing excellent customer service, which aligns with the role of a Customer Care Executive.
I believe working...
I understood the assessment as a way to evaluate my skills and knowledge relevant to the role of a Customer Care Executive.
The assessment helped me showcase my communication skills, problem-solving abilities, and customer service knowledge.
I was able to demonstrate my ability to handle difficult customers and resolve issues efficiently.
The assessment also allowed me to highlight my multitasking skills and ability to wo...
I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.
Process planning refers to the methodical approach of determining the best possible way to manufacture a product or deliver a service by considering various aspects such as resources, timelines, and methodologies involved in production or execution.
Implemented a new chemical process to increase efficiency and reduce waste.
Researched and analyzed current process to identify areas for improvement
Designed and tested new process using simulation software
Collaborated with production team to implement changes and monitor results
Achieved 20% increase in production output and 15% reduction in waste
Continuously monitored and optimized process for further improvements
I utilize a combination of project management tools and communication strategies to effectively manage my team and projects.
I prioritize tasks based on deadlines and importance
I regularly communicate with team members to ensure everyone is on the same page
I use project management software such as Trello or Asana to track progress and assign tasks
I adapt my management style to fit the needs and preferences of individual
I applied via Walk-in and was interviewed in Nov 2024. There were 4 interview rounds.
The impact of climate change on biodiversity
Climate change is causing shifts in habitats and ecosystems
Loss of biodiversity can lead to negative consequences for ecosystems and human societies
Conservation efforts are crucial to protect vulnerable species
Examples: coral bleaching due to rising sea temperatures, deforestation leading to loss of habitat for wildlife
The impact of social media on mental health
Social media can contribute to feelings of inadequacy and low self-esteem
Excessive use of social media can lead to anxiety and depression
Cyberbullying on social media platforms can have serious mental health consequences
However, social media can also provide a sense of community and support for those struggling with mental health issues
The impact of climate change on marine life
Climate change is causing ocean temperatures to rise, leading to coral bleaching and habitat destruction
Acidification of the oceans due to increased carbon dioxide levels is harming marine organisms like shellfish and corals
Overfishing and pollution are exacerbating the effects of climate change on marine ecosystems
Examples: Coral reefs in the Great Barrier Reef are experienci...
Myself in english with family background
I applied via Walk-in and was interviewed in Sep 2024. There were 4 interview rounds.
I am looking for a new challenge and growth opportunities in a company known for its strong reputation and positive work culture.
Seeking new challenges and growth opportunities
Attracted to company's strong reputation
Interested in positive work culture
Possibility of career advancement
Better salary or benefits package
Yes, I can spell my full name, place, contact number, and address.
Full Name: John Doe
Place: New York City
Contact Number: 555-555-5555
Address: 123 Main Street, Apt 1A, New York, NY 10001
I prefer working life over college life due to the sense of accomplishment and independence it provides.
Working life offers financial stability and independence
College life can be stressful with exams and assignments
In working life, you can see the direct impact of your efforts on your career growth
Working life allows for more freedom to make decisions and take ownership of projects
Feminism is a social and political movement advocating for equal rights and opportunities for women.
Feminism aims to challenge and dismantle gender-based discrimination and inequality.
It seeks to empower women and promote gender equality in various aspects of society, including politics, economics, and culture.
Feminism encompasses a wide range of perspectives and approaches, including liberal feminism, radical feminism...
Calculation regarding percentage
One to one, handling US client and need to repeat the sentence and rearrange the sentence. Listening skill is important
I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.
It was pretty good experience
posted on 14 Jan 2025
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There were 3 interview rounds.
AMCAT test and Versant test for both voice and non-voice assessments.
I applied via Approached by Company and was interviewed in Dec 2024. There were 4 interview rounds.
I have given 4 rounds of WNS and was selected. They congratulated me for being selected and then asked me the documents. But later HR and Interviewer both stopped picking my call and then told me after 15-20 days we are putting you on hold and not proceeding with your application
I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.
There is an online aptitude test that covers English grammar & passage reading skills, quant, and logical reasoning, communications skills, email writing skills, etc. The test is quite easy we need to be focused and answer the questions quickly.
I am a dedicated and experienced Senior Process Associate with a strong background in process improvement and team management.
Over 5 years of experience in process improvement and optimization
Skilled in team management and leadership
Proficient in data analysis and reporting
Strong communication and interpersonal skills
Certified in Lean Six Sigma
I was responsible for managing end-to-end process operations and ensuring efficiency in workflow.
Managed team of associates to meet daily production targets
Analyzed process data to identify areas for improvement
Implemented new strategies to streamline operations and reduce errors
Seeking new challenges and opportunities for growth.
Looking for career advancement
Desire for new challenges
Seeking better work-life balance
My current CTC is INR 6,00,000 per annum.
My current CTC is INR 6,00,000 per annum.
I am currently earning INR 50,000 per month.
My total compensation package is INR 6 lakhs per year.
My expected salary is negotiable and based on the responsibilities and opportunities offered by the position.
My expected salary is flexible and open to discussion.
I am looking for a competitive salary that reflects my skills and experience.
I am open to considering benefits and opportunities for growth in addition to salary.
Insurance is a form of risk management that provides financial protection against unforeseen events. There are various types of insurance available.
Types of insurance include life insurance, health insurance, auto insurance, home insurance, and travel insurance.
Life insurance provides a payout to beneficiaries upon the insured's death.
Health insurance covers medical expenses and treatments.
Auto insurance protects again...
I left my previous organization in order to pursue new opportunities for growth and development.
Opportunity for career advancement
Seeking new challenges
Change in industry focus
Relocation to a different city
Better work-life balance
I have the relevant experience, skills, and dedication to excel in this role.
I have X years of experience in process management and have consistently met or exceeded targets.
I am proficient in using various tools and software to streamline processes and improve efficiency.
I am a quick learner and adapt well to new environments, ensuring a smooth transition into the role.
I am highly organized, detail-oriented, and have ...
Yes, I am comfortable with permanent night shifts.
I have previous experience working night shifts and have adjusted well to the schedule.
I understand the importance of maintaining a healthy work-life balance, even when working night shifts.
I am willing to adapt my lifestyle and routines to accommodate working during the night.
I am aware of the potential challenges of working night shifts, such as sleep disruption, and
I am currently earning $50,000 annually and my expected salary is $60,000.
Current salary: $50,000 annually
Expected salary: $60,000 annually
based on 6 reviews
Rating in categories
Senior Consultant
27
salaries
| ₹3 L/yr - ₹4.9 L/yr |
Senior Customer Service Executive
8
salaries
| ₹3 L/yr - ₹5.4 L/yr |
Senior Customer Support Consultant
7
salaries
| ₹3 L/yr - ₹4.6 L/yr |
Senior Executive
5
salaries
| ₹3.2 L/yr - ₹4 L/yr |
Consultant
4
salaries
| ₹2.4 L/yr - ₹3.6 L/yr |
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