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posted on 28 Sep 2022
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
posted on 15 Mar 2023
I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.
posted on 17 May 2024
I appeared for an interview before May 2023.
posted on 23 Oct 2023
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 2 interview rounds.
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.
It helps companies focus on their core competencies while reducing costs and improving efficiency.
BPO services can be onshor...
Yes, I am confident in my ability to reach in time for any customer care related issues.
I am well-organized and prioritize tasks effectively to ensure timely responses to customer queries.
I have a reliable mode of transportation and can adjust my schedule if needed to meet deadlines.
I have a track record of meeting deadlines and responding promptly to customer inquiries.
I am committed to providing excellent customer se...
posted on 14 May 2021
I applied via Recruitment Consultant
posted on 20 Apr 2022
I applied via Apna Jobs and was interviewed in Oct 2021. There were 2 interview rounds.
posted on 26 Sep 2023
I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
BPO companies provide services such as customer support, technical support, telemarketing, data entry, and back-office operations.
BPO helps companies focus on their core competencies while reducing costs and improving efficiency.
Examples of BPO companies include Teleperformance, Convergys,
posted on 7 May 2024
posted on 18 Dec 2024
I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.
Initially, you need to conduct a harvest test on the system, which will take one hour. After the harvest, you must provide an assessment. Prior to starting your assessment, you have two videos to watch. In the first video, you will learn about the company, and in the second video, you will understand what tasks will be expected of you. Once you have watched both videos, your assessment will begin, consisting of 39 questions, and you will need to score at least 21 marks to pass.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO role.
I have strong communication skills and enjoy interacting with people.
I thrive in a dynamic and challenging work environment.
I am motivated by the opportunity to help customers and resolve their issues efficiently.
I am interested in the diverse range of industries and clients that BPO roles offer.
I am excited ab...
I understood the assessment as a way to evaluate my skills and knowledge related to customer care.
I understood that the assessment would involve questions or scenarios related to customer service.
I prepared by reviewing common customer care scenarios and practicing my communication skills.
I expected to demonstrate my ability to handle customer inquiries and resolve issues effectively.
I also anticipated being evaluated ...
I am motivated to pursue a career in the BPO sector because of the opportunity to interact with diverse customers and provide excellent service.
Opportunity to interact with diverse customers
Ability to provide excellent service
Challenging and dynamic work environment
Opportunity for career growth and development
I am motivated to apply for a position at Continuum Global Solutions due to their reputation for providing excellent customer care services and opportunities for career growth.
Continuum Global Solutions has a strong reputation for providing excellent customer care services.
I am impressed by the opportunities for career growth and development at Continuum Global Solutions.
I value the company culture and values of Contin...
I chose to join a BPO instead of pursuing a career in my field due to the diverse opportunities and growth potential it offers.
I wanted to explore different industries and gain a broader skill set.
I was attracted to the fast-paced and dynamic environment of the BPO industry.
I enjoy interacting with people and providing excellent customer service, which aligns with the role of a Customer Care Executive.
I believe working...
I understood the assessment as a way to evaluate my skills and knowledge relevant to the role of a Customer Care Executive.
The assessment helped me showcase my communication skills, problem-solving abilities, and customer service knowledge.
I was able to demonstrate my ability to handle difficult customers and resolve issues efficiently.
The assessment also allowed me to highlight my multitasking skills and ability to wo...
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