Filter interviews by
I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
posted on 28 Sep 2022
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Feb 2021. There was 1 interview round.
posted on 18 Dec 2024
I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.
Initially, you need to conduct a harvest test on the system, which will take one hour. After the harvest, you must provide an assessment. Prior to starting your assessment, you have two videos to watch. In the first video, you will learn about the company, and in the second video, you will understand what tasks will be expected of you. Once you have watched both videos, your assessment will begin, consisting of 39 questions, and you will need to score at least 21 marks to pass.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
I am passionate about providing excellent customer service and enjoy the fast-paced environment of a BPO role.
I have strong communication skills and enjoy interacting with people.
I thrive in a dynamic and challenging work environment.
I am motivated by the opportunity to help customers and resolve their issues efficiently.
I am interested in the diverse range of industries and clients that BPO roles offer.
I am excited ab...
I understood the assessment as a way to evaluate my skills and knowledge related to customer care.
I understood that the assessment would involve questions or scenarios related to customer service.
I prepared by reviewing common customer care scenarios and practicing my communication skills.
I expected to demonstrate my ability to handle customer inquiries and resolve issues effectively.
I also anticipated being evaluated ...
I am motivated to pursue a career in the BPO sector because of the opportunity to interact with diverse customers and provide excellent service.
Opportunity to interact with diverse customers
Ability to provide excellent service
Challenging and dynamic work environment
Opportunity for career growth and development
I am motivated to apply for a position at Continuum Global Solutions due to their reputation for providing excellent customer care services and opportunities for career growth.
Continuum Global Solutions has a strong reputation for providing excellent customer care services.
I am impressed by the opportunities for career growth and development at Continuum Global Solutions.
I value the company culture and values of Contin...
I chose to join a BPO instead of pursuing a career in my field due to the diverse opportunities and growth potential it offers.
I wanted to explore different industries and gain a broader skill set.
I was attracted to the fast-paced and dynamic environment of the BPO industry.
I enjoy interacting with people and providing excellent customer service, which aligns with the role of a Customer Care Executive.
I believe working...
I understood the assessment as a way to evaluate my skills and knowledge relevant to the role of a Customer Care Executive.
The assessment helped me showcase my communication skills, problem-solving abilities, and customer service knowledge.
I was able to demonstrate my ability to handle difficult customers and resolve issues efficiently.
The assessment also allowed me to highlight my multitasking skills and ability to wo...
Comfortable job work from home or office
I applied via AmbitionBox and was interviewed in Mar 2022. There was 1 interview round.
I should be hired because of my excellent communication skills, problem-solving abilities, and customer-centric approach.
Excellent communication skills: I have a strong command over multiple languages and can effectively communicate with customers from diverse backgrounds.
Problem-solving abilities: I have a knack for identifying and resolving customer issues promptly and efficiently.
Customer-centric approach: I priorit...
I will handle an irritated customer by actively listening to their concerns, empathizing with their frustration, and offering a solution to their problem.
Listen attentively to the customer's complaint without interrupting
Show empathy and understanding towards their frustration
Apologize for any inconvenience caused and take responsibility
Offer a solution or alternatives to resolve their issue
Ensure the customer is satis...
General English ,computer basic reasoning
I appeared for an interview in Jan 2025.
Sales is the process of identifying, attracting, and converting potential customers into actual buyers of a product or service.
Sales involves building relationships with customers to understand their needs and provide solutions.
It requires effective communication and persuasion skills to convince customers to make a purchase.
Sales also involves setting and achieving targets, negotiating deals, and closing sales.
Success...
B2B sales refers to business-to-business sales, where companies sell products or services to other businesses rather than individual consumers.
Involves selling products or services to other businesses
Focuses on building relationships with other companies
Often involves longer sales cycles and larger deal sizes
Examples include selling software to a company for their internal use or providing consulting services to a busi
I would rate my language skills as follows: English - 9, Spanish - 7, French - 5.
English - 9: Fluent in speaking, writing, and comprehension
Spanish - 7: Can hold conversations and understand most content
French - 5: Basic understanding, can communicate simple phrases
I applied via Instahyre and was interviewed before Mar 2023. There were 3 interview rounds.
based on 2 reviews
Rating in categories
Associate
8
salaries
| ₹1.7 L/yr - ₹2 L/yr |
Quality Analyst
5
salaries
| ₹3 L/yr - ₹4.2 L/yr |
Senior Executive
4
salaries
| ₹0.2 L/yr - ₹7.8 L/yr |
Floor Incharge
4
salaries
| ₹2.2 L/yr - ₹2.2 L/yr |
.NET Trainer
4
salaries
| ₹0.1 L/yr - ₹0.1 L/yr |
HRH Next Services
Data Entry
Magus Customer Dialog
Greet Technologies