Tele2 Interview Questions and Answers

Q1. How do you understand customer pain points
Ans. 
I understand customer pain points by actively listening, asking probing questions, and empathizing with their challenges.
• Actively listen to customers to understand their concerns and challenges

• Ask probing questions to uncover underlying issues and motivations

• Empathize with customers to truly understand the impact of their pain points

• Use customer feedback and data analysis to identify common pain points across different
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Q2. Did you get a chance to check our products
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Q1. Explain about osi layers
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Q2. Tcp vs udp
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Q1. Basic Linux Based Questions
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Q2. MYSQL based questions
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Q3. Call flow of DRA-PCRF
Ans. 
DRA-PCRF call flow involves Diameter messages between Diameter Routing Agent and Policy and Charging Rules Function.
• Diameter messages are exchanged between DRA and PCRF for policy and charging control in a network.

• DRA acts as a proxy between the PCRF and other network elements, routing Diameter messages.

• PCRF provides policy control decision-making for subscriber sessions based on network policies.

• Example: DRA receives ...read more
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Basic Apptitude test. Can pass

Q1. Similar questiosns like Round 1
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Q1. Describe lte call flow
Ans. 
LTE call flow involves multiple steps including connection establishment, data transfer, and connection release.
• UE sends a connection request to the eNodeB

• eNodeB forwards the request to the MME for authentication and authorization

• MME communicates with the HSS for user authentication

• Once authenticated, MME assigns a temporary ID to the UE and establishes a connection with the eNodeB

• Data transfer occurs between the UE an...read more
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Q2. Describe lte mobility procedures
Ans. 
LTE mobility procedures involve handover, tracking area update, and cell reselection.
• Handover: process of transferring an ongoing call or data session from one cell to another

• Tracking Area Update: updating the location of a mobile device when moving to a new tracking area

• Cell Reselection: process of selecting the best cell when a mobile device moves out of the coverage area of the current cell
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Q1. Introduce yourself.
Ans. 
I am a Telecom Engineer with a strong background in network design and implementation.
• Experienced in configuring and troubleshooting network equipment

• Skilled in analyzing network performance and implementing solutions

• Proficient in various networking protocols such as TCP/IP and VLANs
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Q2. Tell me About this Company, Why do you want to?
Ans. 
The company is a leading telecommunications provider known for its innovative solutions and commitment to customer satisfaction.
• The company has a strong reputation in the industry for providing reliable and cutting-edge telecommunications services.

• I admire the company's focus on customer satisfaction and commitment to delivering high-quality solutions.

• The company's track record of innovation and technological advanceme...read more
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Q1. Salary breakup, PF contribution, What Grievances have you handled briefing,
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Q1. What was your previous job Responsibilities
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Basic questions like positioning array , sorting

Test based on process we worked in previous company

Q1. Salary discussion
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Q1. Manager round they asking process related questions
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Q1. What is the joining process
Ans. 
The joining process involves completing paperwork, orientation, training, and integration into the company.
• Submit necessary paperwork such as ID, tax forms, and employment contract

• Attend orientation to learn about company policies, procedures, and culture

• Undergo training specific to the role or department

• Integrate into the team by meeting colleagues and understanding job responsibilities

• Receive any necessary equipment
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Q2. What education mandatory
Ans. 
Education requirements vary depending on the specific role within logistics, but a minimum of a high school diploma or equivalent is typically mandatory.
• Minimum of a high school diploma or equivalent is usually required

• Some positions may require a bachelor's degree in logistics, supply chain management, or a related field

• Certifications such as Certified Supply Chain Professional (CSCP) or Certified Professional in Supp...read more
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