Tech Mahindra SME Interview Questions and Answers

I am a Subject Matter Expert with extensive experience in the field.

• Over 10 years of experience in the subject matter

• In-depth knowledge of industry best practices

• Proven track record of successfully implementing solutions

• Strong analytical and problem-solving skills

• Excellent communication and presentation abilities

Team management involves effective communication, delegation, and motivation to achieve common goals.

• Establish clear goals and expectations for the team

• Delegate tasks based on individual strengths and skills

• Promote open and transparent communication

• Provide regular feedback and recognition

• Motivate and inspire team members

• Resolve conflicts and promote collaboration

• Lead by example and set a positive work culture

If an advisor has a behavior issue, I would address it through communication, coaching, and disciplinary action if necessary.

• First, I would have a conversation with the advisor to understand the behavior issue and its impact on their performance and the team.

• I would provide feedback and coaching to help the advisor understand the expected behavior and its importance.

• If the behavior issue persists, I would escalate the ...read more

C-SAT refers to Customer Satisfaction, a metric used to measure customer satisfaction with a product or service.

• C-SAT stands for Customer Satisfaction.

• It is a metric used to measure customer satisfaction.

• It helps organizations understand how satisfied their customers are with their products or services.

• C-SAT surveys are commonly used to collect feedback from customers.

• The results of C-SAT surveys can be used to identif...read more

To increase this, you can implement targeted marketing strategies and improve product quality.

• Implement targeted marketing strategies to reach a wider audience

• Improve product quality to attract more customers

• Offer discounts or promotions to incentivize purchases

• Enhance customer service to build loyalty and encourage repeat business