IBM SME Interview Questions and Answers

Q1. Normal HR about previous experience and basic questions.
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Grammartical Question

Q1. Technical questions, Previous experience.
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Q1. Normal typing test with 90% Accuracy and more than 30 typing speed.
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Q1. About yourself, Number of years experience, Opportunity available in the company,Shift timings.
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Consist of 4 sets, G.K, Excel & Essay writing is not that tough but IQ set is difficult.

Q1. It's about yourself and your past experience. Tools which we are aware etc.
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Q1. Tell me about your self, and past experience.
Ans. 
I am a Subject Matter Expert with extensive experience in the field.
• Over 10 years of experience in the subject matter

• In-depth knowledge of industry best practices

• Proven track record of successfully implementing solutions

• Strong analytical and problem-solving skills

• Excellent communication and presentation abilities
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Q2. How can you team manage.
Ans. 
Team management involves effective communication, delegation, and motivation to achieve common goals.
• Establish clear goals and expectations for the team

• Delegate tasks based on individual strengths and skills

• Promote open and transparent communication

• Provide regular feedback and recognition

• Motivate and inspire team members

• Resolve conflicts and promote collaboration

• Lead by example and set a positive work culture
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Q3. If any advisor have behavior issue then what you do?
Ans. 
If an advisor has a behavior issue, I would address it through communication, coaching, and disciplinary action if necessary.
• First, I would have a conversation with the advisor to understand the behavior issue and its impact on their performance and the team.

• I would provide feedback and coaching to help the advisor understand the expected behavior and its importance.

• If the behavior issue persists, I would escalate the ...read more
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Q4. Do you mean about C- sat..?
Ans. 
C-SAT refers to Customer Satisfaction, a metric used to measure customer satisfaction with a product or service.
• C-SAT stands for Customer Satisfaction.

• It is a metric used to measure customer satisfaction.

• It helps organizations understand how satisfied their customers are with their products or services.

• C-SAT surveys are commonly used to collect feedback from customers.

• The results of C-SAT surveys can be used to identif...read more
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Q5. How can u increase this.
Ans. 
To increase this, you can implement targeted marketing strategies and improve product quality.
• Implement targeted marketing strategies to reach a wider audience

• Improve product quality to attract more customers

• Offer discounts or promotions to incentivize purchases

• Enhance customer service to build loyalty and encourage repeat business
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