Tech Mahindra Telecalling Executive Interview Questions, Process, and Tips

Technical and knowledgeable and verbal assignmen

Q1. What is base vs base+
Ans. 
Base vs Base+ refers to different compensation structures for telecalling executives.
• Base salary is a fixed amount paid to the employee regularly, while Base+ includes additional incentives or bonuses on top of the base salary.

• Base salary is guaranteed, whereas Base+ is variable and depends on performance or targets achieved.

• Base salary is usually lower than Base+ due to the potential for additional earnings.

• Example: A...read more
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Q2. What is data entry and types of data entry
Ans. 
Data entry is the process of entering, updating, or verifying data in a computer system. Types include alphanumeric, numeric, and image data entry.
• Alphanumeric data entry involves entering text and numbers, like filling out forms or typing reports.

• Numeric data entry involves entering only numbers, like financial data or inventory counts.

• Image data entry involves entering data from scanned documents or images, like extr
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Q3. What is benefits of base
Ans. 
Base salary provides a stable income for employees and serves as a foundation for additional benefits.
• Provides financial security and stability for employees

• Serves as a foundation for additional benefits such as bonuses, commissions, and incentives

• Helps attract and retain top talent in the organization

• Encourages employee motivation and productivity

• Can be used as a benchmark for salary negotiations
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Q4. What is different between base and base +
Ans. 
Base is the basic salary while base + includes additional benefits or allowances.
• Base salary is the fixed amount an employee receives without any additional benefits.

• Base + includes additional benefits such as bonuses, commissions, or allowances.

• Base salary is usually mentioned in job offers, while base + may vary depending on performance or company policies.
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Q1. Tell me about your self ?
Ans. Hello Ma'am/Sir First of all, thanks you for giving me this wonderful opportunity to introduce myself. My name Govind Verma, Basically, I am from Ghaziabad, in my family, there are 6 members excluding me. about my education, I complete my graduation at CCS University. I have 1 Year experience as a tele Caller in inbound process (Cosent). My strength as a self-motivated person a positive thinker and hard worke...read more
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Q2. Why should I hire you ?
Ans. You should hire me because I have the ability but the abilities nothing without an opportunity so if you will provide me the opportunity to work with your company. I will do my best and i will give full determination and dedication to completing all the work to providing me.
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Q3. Have you considered starting your own business?
Ans. To be very honest, currently, I don't have any idea about that. because starting your own business must have a plan knowledge idea and more importantly budget. So I am just a fresher now. In future it might be.
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Q4. How much salary do you expect?
Ans. I'm looking for a competitve salary that's in line with the market value for this type of position and my level of experience, whatever is best as per industry standards.
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Q1. How do you talk to customers on tele calling?
Ans. 
I communicate with customers on tele calling by being polite, professional, and attentive to their needs.
• Start the conversation with a greeting and introduction

• Listen actively to the customer's needs and concerns

• Provide clear and concise information

• Ask open-ended questions to engage the customer

• Offer solutions or assistance based on the customer's needs

• End the call with a thank you and invitation to contact for further
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Q1. Self introduction
Ans. Hiii madam/Sir my name. Vinay iam for kalwakurthy iam staying in Secunderabad my education is now degree complete and degree one black there my 10th qualification in TTWRS (2018) pass out and intermediate Sree venkateshwara junior College in champapet (2020) pass out degree advanta degree college (2023) one backlog there and my mom house wife my father working in surya laxmi cotton mill i have two brother one doing ITI...read more
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Q2. Company question
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