Tech Mahindra Billing Analyst Interview Questions and Answers

I am logesh I am 20 years old I have completed my schooling in kanchipuram my graduation tmg college of arts and science

Q1. Asked about previous experience.
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Q1. About comapny profile
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Q2. Role and responsibility
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Q3. Can you describe a situation-based question you have encountered, such as a billing dispute?
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Q4. What is the end-to-end billing process?
Ans. 
The end-to-end billing process involves generating invoices, sending them to customers, and collecting payments.
• Gathering billing information from various departments

• Creating invoices based on services/products provided

• Sending invoices to customers via email or mail

• Following up on overdue payments

• Recording payments received and updating accounts
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Q5. What is the accounts receivable (AR) cycle and what are its key components?
Ans. 
The AR cycle is the process of managing accounts receivable from invoicing to payment collection.
• Key components include invoicing customers for goods/services rendered, tracking payments received, following up on overdue payments, and reconciling accounts.

• The cycle starts with generating invoices and ends with receiving payments.

• Effective management of the AR cycle is crucial for maintaining cash flow and ensuring time...read more
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Q6. What are the steps involved in creating a sales order and what are the key components?
Ans. 
Creating a sales order involves multiple steps and key components.
• Gather customer information and product details

• Enter the order into the system

• Verify pricing and discounts

• Confirm availability of products

• Generate order confirmation for customer

• Send order to fulfillment team for processing

• Track order status and update customer

• Invoice customer upon shipment
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Q7. What is the process for creating manual invoices, and why is the invoice number important?
Ans. 
Manual invoices are created by inputting customer and service details, assigning an invoice number, and sending to the client.
• Gather customer information such as name, address, and contact details.

• Input service details including description, quantity, rate, and total amount.

• Assign a unique invoice number for tracking and reference purposes.

• Include payment terms, due date, and any applicable taxes or discounts.

• Send the ...read more
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Q8. How do you manage your workload and create a to-do list based on your tasks?
Ans. 
I prioritize tasks based on deadlines and importance, creating a to-do list with clear objectives and timelines.
• I start by assessing the urgency and importance of each task

• I use tools like calendars, task management apps, or physical planners to organize my tasks

• I break down larger tasks into smaller, manageable steps to avoid feeling overwhelmed

• I regularly review and update my to-do list to ensure I am on track and ad
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Q9. What are the credit and rebill processes?
Ans. 
Credit and rebill processes involve correcting billing errors and resubmitting claims for payment.
• Credit process involves identifying and correcting billing errors, such as incorrect charges or missing information.

• Rebill process involves resubmitting corrected claims to insurance companies or patients for payment.

• Both processes require attention to detail and knowledge of billing regulations and procedures.

• Examples inc...read more
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The aptitude test was hard, with over 70% of people likely to fail. However, by thinking practically and answering seriously, we can pass this round easily. There are 20 questions, but they don't reveal the cut-off marks or our scores. In my opinion, the cut-off may be 15 because I cleared this round and I think I scored 15. This is just my guess, as they didn't tell me my exact score.

Q1. Self introduction
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Q2. Strength and weakness
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Q1. Introduction self confidence
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Q2. Experience in worked organization
Ans. 
I have worked in two organizations in the billing department.
• Worked as a Billing Executive at XYZ Company for 3 years

• Managed billing processes, including invoicing, payment tracking, and resolving billing discrepancies

• Collaborated with cross-functional teams to ensure accurate and timely billing

• Implemented process improvements that reduced billing errors by 20%

• Experience with billing software such as QuickBooks and SAP
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Q3. How to handle the work pressure
Ans. 
To handle work pressure, I prioritize tasks, practice time management, seek support from colleagues, and maintain a healthy work-life balance.
• Prioritize tasks based on urgency and importance

• Break down complex tasks into smaller manageable ones

• Practice effective time management techniques like setting deadlines and using productivity tools

• Delegate tasks to colleagues when necessary

• Seek support and guidance from colleagu...read more
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Q4. I used to work effective manner which complete the task as day to day activities
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Strategy assignment work process

Q1. Self introduction Basic about medical billing
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Q2. After graduation what you do the between gap year
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Q3. Manager round Night shift ok for you How many months you work here
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Q1. Any question can be asked like that what is mean by C?, Definition of C, etc
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