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TCS Salesforce Support Administrator Interview Questions and Answers

Updated 25 May 2024

TCS Salesforce Support Administrator Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

It contains two sections mainly. 1 ) General Aptitude and English Test 2) coading Test

Round 2 - Technical 

(3 Questions)

  • Q1. I joined as a Fresher , so question related to my college project, whatever i mentioned in resume. I mentioned C, C++ and etc.
  • Q2. Exaplain about your Project?
  • Q3. What is the main difference between C and C++
  • Ans. 

    C is a procedural programming language while C++ is an object-oriented programming language.

    • C is a procedural programming language, focusing on functions and procedures.

    • C++ is an object-oriented programming language, allowing for the use of classes and objects.

    • C does not support classes and objects, while C++ does.

    • C++ is an extension of C with additional features like inheritance, polymorphism, and encapsulation.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Background verification and gerneral knowledge related questions. Tested Knowledge about the Company

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. How to invoke flows - using other flows and Apex. How do we invoke an apex class from a flow and pass variables?
  • Ans. 

    Flows can be invoked using other flows and Apex. Apex classes can be invoked from a flow by using invocable methods and passing variables as input parameters.

    • To invoke a flow from another flow, use the 'Launch Flow' element in the Flow Designer.

    • To invoke an Apex class from a flow, create an invocable method in the Apex class and annotate it with @InvocableMethod.

    • Pass variables from a flow to an Apex class by defining i...

  • Answered by AI
  • Q2. Why can't we create a master detail on contact as the child object
  • Ans. 

    Master-detail relationship on Contact as child object is not allowed due to data integrity concerns.

    • Contact is a standard object and cannot be a child object in a master-detail relationship

    • Master-detail relationships require the child object to have a lookup to the parent object

    • Contacts are often used as the primary object in many relationships, making it unsuitable as a child object

  • Answered by AI
  • Q3. What is child to parent communication in LWC?
  • Ans. 

    Child to parent communication in LWC allows a child component to communicate with its parent component.

    • Child components can dispatch custom events to communicate with parent components.

    • Parent components can listen for these custom events and handle them accordingly.

    • This communication pattern helps in passing data and triggering actions between components.

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Write triggers for updating user email from contact emails.
  • Ans. 

    Write triggers to update user email from contact emails

    • Create a trigger on the User object

    • Query for related Contact records

    • Update User email field with Contact email

  • Answered by AI
  • Q2. How does LWC ensure data refresh
  • Ans. 

    LWC ensures data refresh by using Lightning Data Service and @wire decorator.

    • LWC uses Lightning Data Service to ensure data refresh without needing to write Apex code.

    • The @wire decorator in LWC allows for declarative data binding and automatic refresh when data changes.

    • LWC components can also manually refresh data using imperative Apex calls or by calling the refreshApex() method.

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
4-6 weeks
Result
No response

I applied via Campus Placement and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was easy and basic

Round 2 - Coding Test 

Coding questions are bit complicated

Round 3 - Technical 

(2 Questions)

  • Q1. Salesforce platform questions
  • Q2. Basic hr questions and project based question
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Coding Test 

Basic Apex coding questions

Round 2 - Technical 

(2 Questions)

  • Q1. Technical Scenerio in LWC
  • Q2. Basic sceneries in Apex sharing
  • Ans. 

    Apex sharing allows developers to control access to records based on criteria.

    • Apex sharing rules can be used to extend sharing access beyond the organization-wide defaults.

    • Apex managed sharing allows developers to programmatically share records with specific users or groups.

    • Sharing reasons can be used to define the reason for sharing a record in Apex.

    • Apex sharing can be enforced using the 'with sharing' keyword in Apex

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Basic of Salesforce admin and development
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Life Cycle hook in LWC
  • Ans. 

    Life Cycle hooks in LWC are methods that allow you to interact with the component at specific stages of its lifecycle.

    • There are four main life cycle hooks in LWC: connectedCallback, disconnectedCallback, renderedCallback, and errorCallback.

    • connectedCallback is called when a component is inserted into the DOM.

    • disconnectedCallback is called when a component is removed from the DOM.

    • renderedCallback is called after the com...

  • Answered by AI
  • Q2. In how many ways we can Communicate between component
  • Ans. 

    There are multiple ways to communicate between components in Salesforce, including using events, public properties, and Apex methods.

    • Using events to communicate between components

    • Passing data through public properties

    • Invoking Apex methods to share data

  • Answered by AI
  • Q3. Outbound integration
  • Q4. After having Read, Write permission on the object what will be the reason that user can't see all record.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Technical 

(6 Questions)

  • Q1. Can we call future method from batch class
  • Ans. 

    Yes, future methods can be called from a batch class in Salesforce.

    • Future methods can be called from batch classes to perform asynchronous processing.

    • This can be useful for offloading long-running tasks to future methods to avoid hitting governor limits.

    • Example: Calling a future method from a batch class to update records in Salesforce asynchronously.

  • Answered by AI
  • Q2. What's the use of @track decorator. Is it mandatory to explicitly use it? If yes, for which use case?
  • Ans. 

    The @track decorator in Salesforce is used to track changes to a property in a Lightning web component.

    • Used to make a property reactive and trigger re-renders when its value changes

    • Not mandatory but recommended for properties that need to be reactive

    • Use @track when you want changes to a property to be reflected in the UI

  • Answered by AI
  • Q3. When does APEX CPU Limit Exceeded error happens. What's the best practice to avoid getting this error?
  • Ans. 

    APEX CPU Limit Exceeded error happens when code consumes too much CPU time. Best practices include optimizing code, reducing loops, and using asynchronous processing.

    • Avoid using nested loops and optimize code for better performance

    • Use asynchronous processing like @future or Queueable to offload CPU intensive tasks

    • Limit the use of SOQL queries inside loops to reduce CPU consumption

  • Answered by AI
  • Q4. When does Mixed DML Exception occurs?
  • Ans. 

    Mixed DML Exception occurs when DML operations are performed on setup and non-setup objects in a single transaction.

    • Occurs when DML operations are performed on both setup and non-setup objects in a single transaction

    • Setup objects include User, Profile, PermissionSet, etc.

    • Non-setup objects include custom objects, standard objects like Account, Contact, etc.

  • Answered by AI
  • Q5. Debug the following code: var a=10; function abc() { console.log(a); var a=2; } abc();
  • Ans. 

    The code will output 'undefined' because variable 'a' is hoisted within the function.

    • Variable 'a' is hoisted to the top of the function scope, so when 'console.log(a)' is called, 'a' is undefined.

    • To fix this, move the declaration of 'var a=2;' above the 'console.log(a);' statement.

  • Answered by AI
  • Q6. Write a SOQL query to fetch the values of description field from the Account. Why does "the description field cannot be filtered in the query call"?
  • Ans. 

    SOQL query to fetch description field from Account and reason for inability to filter

    • SOQL query: SELECT Description FROM Account

    • Description field is not filterable because it is a long text field

    • Long text fields cannot be filtered in SOQL queries

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Explain Lifecycle hook of LWC
  • Ans. 

    Lifecycle hooks in LWC are methods that allow developers to interact with the component lifecycle at specific points.

    • Lifecycle hooks include connectedCallback, disconnectedCallback, renderedCallback, errorCallback, and others.

    • connectedCallback is called when a component is inserted into the DOM.

    • disconnectedCallback is called when a component is removed from the DOM.

    • renderedCallback is called after the component's templ...

  • Answered by AI
  • Q2. Explain Security Model
  • Ans. 

    Security model refers to the framework that controls access to data within a system.

    • Defines who can access what data

    • Includes roles, profiles, and permissions

    • Ensures data integrity and confidentiality

    • Can be customized to meet specific security requirements

  • Answered by AI
  • Q3. How to acheive child to parent communication
  • Ans. 

    Child to parent communication can be achieved in Salesforce using lookup relationships or formula fields.

    • Create a lookup relationship field on the child object that references the parent object

    • Use formula fields to display parent information on the child record

    • Utilize cross-object formulas to display parent fields on related lists or reports

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - This was round1 

(2 Questions)

  • Q1. NA explained below
  • Q2. NA explained below1
Round 2 - One-on-one 

(2 Questions)

  • Q1. Project related questions
  • Q2. Flows, lwc, sharing, cdc, exp cloud

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1: Sr Salesforce Developer
> Duration 45 minutes
Asked about the project I mentioned and what all clouds I have worked on.
Security model and related questions
Flows questions (scheduled flows, how can we monitor the progress, how to show LWC on screen flows, how to call an apex from flow )
Explained CDC as I said I have worked on it
Experience cloud basic questions
Expalained LWC lifecycle hook : when which hook get called.
Apex and Manual sharing, what is Rowcause in it.

Interviewer was friendly and overall experience was good
Got selected for the 2nd round
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal

Round 1 - Technical 

(3 Questions)

  • Q1. LWC, parent child communication
  • Q2. Asynchronous apex
  • Ans. 

    Asynchronous apex refers to code that runs in the background without user interaction.

    • Asynchronous apex is used for long-running processes that do not need to be completed immediately.

    • It allows for better performance by not blocking the user interface.

    • Examples include batch apex, future methods, and queueable apex.

  • Answered by AI
  • Q3. Apex integration

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - Technical 

(1 Question)

  • Q1. Apex trigger security model etc
Round 2 - One-on-one 

(1 Question)

  • Q1. Managerial round
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have high expectations on salary please don’t join this

TCS Interview FAQs

How many rounds are there in TCS Salesforce Support Administrator interview?
TCS interview process usually has 3 rounds. The most common rounds in the TCS interview process are Assignment, Technical and HR.

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