TCS NON Voice Process Interview Questions and Answers

Q1. Tell me about introduce Yourself
Ans. 
I am a dedicated and enthusiastic professional with experience in non-voice processes.
• I have worked in non-voice processes for X years.

• I am skilled in data entry, email handling, and chat support.

• I have excellent communication and problem-solving skills.

• I am a quick learner and can adapt to new technologies and processes easily.

• I have a strong attention to detail and can work efficiently under pressure.

• I am a team play...read more
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Q2. What is mortgage value
Ans. 
Mortgage value refers to the monetary worth of a property that is used as collateral for a loan.
• Mortgage value is the assessed value of a property that determines the maximum loan amount a borrower can obtain.

• It is based on factors such as the property's location, size, condition, and market trends.

• Lenders typically lend a percentage of the mortgage value, known as loan-to-value ratio.

• For example, if a property's mortg...read more
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Q1. Short term and long term goal
Ans. 
My short term goal is to gain experience and develop my skills in the non-voice process. My long term goal is to take on leadership roles and contribute to the growth of the organization.
• Short term goal: Gain experience and develop skills

• Long term goal: Take on leadership roles and contribute to organizational growth
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Q2. What is debit credit card
Ans. 
A debit card is a payment card that deducts money directly from a linked bank account when making a purchase.
• Debit cards are linked to a bank account and allow users to make purchases using funds available in the account.

• Unlike credit cards, debit cards do not involve borrowing money and require immediate payment.

• Debit cards can be used at ATMs to withdraw cash, make online or in-store purchases, and for contactless pa...read more
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Q3. Why you choose this job
Ans. 
I chose this job because of the opportunities for growth and the chance to work in a dynamic and challenging environment.
• Opportunities for growth

• Dynamic and challenging environment
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Q1. Tell me about yourself. Inside resume, questions were asked.
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Q2. Previous experience brief about it your role and responsibilities
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Q3. About project related questions, workshop.
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Q1. Choose own topic what you what
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Q1. Self intro, hobbies, future goals.
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Q1. What u known about the customer service
Ans. 
Customer service involves providing assistance and support to customers before, during, and after a purchase.
• Customer service is all about meeting the needs and expectations of customers

• It involves effective communication, problem-solving, and empathy

• Customer service can be provided through various channels such as phone, email, chat, or social media

• Examples of good customer service include resolving complaints quickly...read more
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Q2. Personal information
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Q1. Why choose this option?
Ans. 
Choosing this option offers various benefits and opportunities for growth.
• This option provides a stable and secure career path.

• It offers a work-life balance with fixed working hours.

• There are ample opportunities for skill development and career advancement.

• The non-voice process allows for better focus and attention to detail.

• It provides a chance to work in a supportive and collaborative team environment.

• The option offe...read more
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Q2. How much salary do you wish for?
Ans. 
I am open to discussing salary based on the responsibilities and requirements of the position.
• I believe that salary should be determined based on the responsibilities and requirements of the job.

• I am open to negotiation and would like to discuss the salary range for this position.

• I am more interested in finding the right opportunity and growth potential rather than focusing solely on salary.

• I am confident that my skill...read more
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Q1. Tell me about little bit your self
Ans. My name is soumya. Iam from fort warangal, I completed my graduate in sr women's degree college, I completed my intermidate in Ekashila junior college, I completed my GPA in govt High school, My strengths Iam a honest, self motivated and hardworking person with positive attitude towards and my career and Life
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Q2. Why should we hire you
Ans. I'm a fresher,I have theoretical knowledge but do can hard work my organisation
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Q1. What's up Nice to meet you Tell me yours self ???????????!
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Q2. Tell about your self
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