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TCS Microsoft Dynamics CRM Consultant Interview Questions and Answers

Updated 25 Aug 2015

TCS Microsoft Dynamics CRM Consultant Interview Experiences

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. Introduce yourself in a different way
  • Ans. 

    I am a tech enthusiast with a passion for problem-solving and a drive to learn and grow.

    • Tech-savvy with a strong interest in emerging technologies

    • Analytical and detail-oriented approach to problem-solving

    • Continuously seeking opportunities to learn and develop skills

    • Effective communicator and team player

    • Experience in implementing Microsoft Dynamics CRM solutions

  • Answered by AI
  • Q2. Tell me about your Final year project
  • Ans. 

    Developed a web-based CRM system for a small business

    • Used ASP.NET and SQL Server for development

    • Implemented features such as lead management, customer profiling, and sales forecasting

    • Conducted user testing and made improvements based on feedback

    • Presented the project to a panel of industry experts for evaluation

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: For TCS we had aptitude test of 30 questions and we got 1 hr to complete it. As we engineers are good at preparing at the last moment, I did the same thing. I googled TCS aptitude sample paper and tried to study there paper, like what types of questions you get, which topic has the highest weightage etc. Studying this all papers I made a list of topics I need to cover.
Then I started practicing. when my test started I was confident about the 21 questions I answered out of 30. As there was negative marking so I didn't attempt the test. Most of the questions are answered were from the topic I covered earlier.
Tips: 1) Don't do donkey work, be SMART. Before attacking on apptitude books and start solving questions, do a bit of homework; shortlist the topics and then practice.
2) Connect to different college students where the company has already visited and try to get some information from them.
3) If there is negative marking, Attempt the questions only if you are 100% confident.
4) Keep calm during the test.
Duration: 00 minute
Total Questions: 1

Round: HR Interview
Experience: There were three inerviewers in the panel. Like all other candidates I have memorised the introduction.
One of the interviewer asked me introduce myself in a different way as she was boared of listening the same introduction again and again.
So I started with the meaning of my name and then started basic information like that where do I start, schooling, hobbies, family etc.
Tips: Be prepared for the suitation. Go through different interviews on youtube.
Be calm and smile while talking.
Dont get panic, Introduction matters but if that doesn't go well don't worry you still have chances.

Round: Technical Interview
Experience: They asked me to explain the final year project. I explained them drawing a daigram. If you think you are not able to convince them then use a metaphor. Give them examples of the real world scenario.
Tips: 1) Before going for interview keep that in mind that interviewer is not stupid and you can't fool him. If you are trying to fool him then he will know and it might not be good for you.
2) If you don't know about anything they asked, don't keep beating around the bush, be honest and tell them you don't know. That shows your one quality that you are honest.
3) Keep an eye contact with everyone in panel, try to get them in a conversation.


Skills: Confidence, Honesty, Politeness,
College Name: Vidyalankar Institute Of Technology

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain solution management in Dynamics 365 CRM
  • Ans. 

    Solution management in Dynamics 365 CRM is the process of creating, managing, and deploying solutions to meet specific business needs.

    • Solutions are collections of components such as entities, fields, forms, views, and workflows.

    • Solutions can be created and customized in a development environment and then exported and imported into other environments.

    • Solutions can be managed and updated using version control and solutio...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice would be get basic knowledge of CRM. Check all the Out of The Box functionalities and be aware of it. Mkst of the times questions will be scenario based so you should have knowledge of all the tricks n methods available in OOB MS CRM.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Technical 

(6 Questions)

  • Q1. Plugin async vs sync and give live examples
  • Ans. 

    Async plugins run in the background, while sync plugins run in real-time.

    • Async plugins are executed in the background and do not affect the user experience.

    • Sync plugins run in real-time and can impact the user experience if they take too long to execute.

    • Example of async plugin: Sending an email notification to a user after a record is created.

    • Example of sync plugin: Updating a field on a record before it is saved.

  • Answered by AI
  • Q2. What alternate to plugins or javascript would you suggest
  • Ans. 

    Custom workflow activities can be used as an alternative to plugins or javascript in Microsoft Dynamics CRM development.

    • Custom workflow activities can be created to automate business processes without the need for plugins or javascript

    • Workflow activities can be easily configured and executed within CRM

    • Custom workflow activities can be used to perform complex logic and data manipulation

    • Examples include sending automated...

  • Answered by AI
  • Q3. Azure functions and how are they utilized
  • Ans. 

    Azure functions are serverless compute services that allow you to run code without managing infrastructure.

    • Azure functions are event-driven and can be triggered by various Azure services like Blob storage, Cosmos DB, etc.

    • They can be written in multiple languages like C#, JavaScript, Python, etc.

    • Azure functions are scalable and cost-effective as you only pay for the resources used during execution.

    • They can be used for t...

  • Answered by AI
  • Q4. How would you debug a canvas apps
  • Ans. 

    Debugging canvas apps involves using tools like Monitor, Test, and Inspect to identify and fix issues.

    • Use Monitor to track app performance and identify errors

    • Use Test to simulate user interactions and test app functionality

    • Use Inspect to view app components and properties for troubleshooting

    • Check data sources and connections for any issues

    • Review app formulas and logic for errors

  • Answered by AI
  • Q5. Which scenario would you suggest Business Rule and Javascript
  • Ans. 

    Business Rule for simple logic, Javascript for complex logic or UI manipulation

    • Use Business Rule for simple field validations or defaulting values

    • Use Javascript for complex calculations or manipulating UI elements

    • Combine both for more advanced scenarios

  • Answered by AI
  • Q6. How would you integrate canvas in a model driven app
  • Ans. 

    Integrating canvas in a model driven app involves using web resources and custom controls.

    • Create a web resource containing the canvas code

    • Add the web resource to the form in the model driven app

    • Use custom controls to interact with the canvas

    • Utilize JavaScript to handle canvas events

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is plugins
  • Ans. 

    Plugins are custom business logic code that can be integrated into Microsoft Dynamics CRM to automate tasks or extend functionality.

    • Plugins are written in C# or VB.NET

    • They are triggered by predefined events in CRM, such as record creation or update

    • Plugins can be used to validate data, perform calculations, or integrate with external systems

  • Answered by AI
  • Q2. What is workflow
  • Ans. 

    Workflow is a series of automated actions that are triggered based on predefined rules or conditions.

    • Workflow automates business processes by defining a series of steps to be executed in a specific order.

    • It can be used to streamline tasks, improve efficiency, and ensure consistency in operations.

    • Examples include sending automated emails based on customer interactions, assigning tasks to team members based on certain cr...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Fundamental D365 technical questions covering from almost all the areas.
  • Q2. Scenario based questions on authentication

Interview Preparation Tips

Interview preparation tips for other job seekers - Thought the interview went well the TA guys are not responsive at all. They never bother to respond :(
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. According to the Experience you carry , suppose if you carry 1.5 or 2 , but HR ask you like we are looking for minimum 3 years but you have only 2 yr , so we have department who recruit candidate for 1 - 2...
  • Ans. 

    I would express my interest in the opportunity and highlight how my 2 years of experience can still add value to the team.

    • Express enthusiasm for the opportunity despite not meeting the minimum experience requirement

    • Highlight relevant skills and experiences gained in the 2 years of work

    • Show willingness to learn and grow within the role

    • Provide examples of successful projects or achievements in the past

  • Answered by AI
  • Q2. Do you have Experience in AX OR Dynamics 365 Finance Functional Consultant ?

Interview Preparation Tips

Topics to prepare for Accenture Microsoft Dynamics 365 Functional Consultant interview:
  • Dynamics 365 Finance software
  • Advanced Excel
  • Journal entries
Interview preparation tips for other job seekers - when Hr compare your Experience in Experience of yr that we looking for min 2 but you have 1.5 , so in this scenerio you need to explain your roles and Responsibilities, experience , your strength , or relevant extra experience , to make them convinced that you are eligible for this role.

I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain solution management in Dynamics 365 CRM
  • Ans. 

    Solution management in Dynamics 365 CRM is the process of creating, managing, and deploying solutions to meet specific business needs.

    • Solutions are collections of components such as entities, fields, forms, views, and workflows.

    • Solutions can be created and customized in a development environment and then exported and imported into other environments.

    • Solutions can be managed and updated using version control and solutio...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice would be get basic knowledge of CRM. Check all the Out of The Box functionalities and be aware of it. Mkst of the times questions will be scenario based so you should have knowledge of all the tricks n methods available in OOB MS CRM.

Skills evaluated in this interview

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₹4 L/yr - ₹13.8 L/yr
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