Cognizant Microsoft Dynamics CRM Technical Consultant Interview Questions and Answers

Plugins are custom business logic code that can be integrated into Microsoft Dynamics CRM to automate tasks or extend functionality.

• Plugins are written in C# or VB.NET

• They are triggered by predefined events in CRM, such as record creation or update

• Plugins can be used to validate data, perform calculations, or integrate with external systems

Workflow is a series of automated actions that are triggered based on predefined rules or conditions.

• Workflow automates business processes by defining a series of steps to be executed in a specific order.

• It can be used to streamline tasks, improve efficiency, and ensure consistency in operations.

• Examples include sending automated emails based on customer interactions, assigning tasks to team members based on certain cr...read more

I would express my interest in the opportunity and highlight how my 2 years of experience can still add value to the team.

• Express enthusiasm for the opportunity despite not meeting the minimum experience requirement

• Highlight relevant skills and experiences gained in the 2 years of work

• Show willingness to learn and grow within the role

• Provide examples of successful projects or achievements in the past

I have worked on multiple modules in Microsoft Dynamics AX.

• I have experience working on modules such as Finance, Supply Chain Management, Sales and Marketing, Human Resources, and Project Management.

• I have implemented and customized various modules based on client requirements.

• I have worked on integrating modules with other systems and ensuring smooth data flow between them.

• I have provided training and support to end-u...read more

To create a purchase order in Microsoft Dynamics Ax, follow these steps:

• Navigate to Procurement and sourcing > Purchase orders > All purchase orders.

• Click on 'New' to create a new purchase order.

• Select the vendor and enter the necessary details such as delivery address, payment terms, etc.

• Add the items to be purchased and specify the quantity and price.

• Review and confirm the purchase order before submitting it for appr

Main Accounts are the primary classification of financial transactions in Dynamics Ax.

• Main Accounts are used to classify financial transactions in Dynamics Ax

• They are used to group similar transactions together

• Main Accounts are used in the chart of accounts

• Examples of Main Accounts include Cash, Accounts Receivable, and Accounts Payable

Fiscal year is a 12-month period used for financial reporting and budgeting purposes.

• Fiscal year can start on any date, not necessarily January 1st.

• It is used to track financial performance and plan budgets.

• Calendar set-up involves defining the start and end dates of the fiscal year.

• In Dynamics Ax, fiscal year can be set up in the 'Fiscal calendars' form.

I have worked on 5 project implementations.

• I have worked on 5 project implementations.

• I have experience in implementing Microsoft Dynamics AX in various industries.

• I have successfully completed projects for clients in the manufacturing, retail, and finance sectors.

• I have worked on both small-scale and large-scale implementations, ensuring smooth transition and user adoption.

• I have collaborated with cross-functional tea...read more