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Taurus BPO Services Customer Service Associate Interview Questions and Answers

Updated 13 Aug 2024

1 interview found

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Customer Service Associate Interview Questions

user image Diksha Karkhile

posted on 13 Aug 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jul 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Education and qualifications
  • Q2. Experience and expected salary

Interview Preparation Tips

Topics to prepare for Taurus BPO Services Customer Service Associate interview:
  • About pune
  • nacture
  • Customer Relationship
Interview preparation tips for other job seekers - Its too good company and we can learn many more from it

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Mar 2024.

1 Interview Round

1

Client Interview Round (3 Questions)

  • Q1. Tell me about yourself I shared my education background, my work experience, and most importantly shared about skills I am learning from google clouds, spoke ab...read more
  • Q2. Topics they may ask Pollution Women empowerment Global warming Social media How will you handle a iterate customer? What is BPO and customer service? Difference...read more
  • Q3. What do you know about the process? Why you want to join this company? Whats your salary expectations? Client may ask random question, its totally depends on hi...read more

Interview Preparation Tips

Topics to prepare for Jindal X Customer Service Associate interview:
  • Chat gpt and google
Interview preparation tips for other job seekers - Freshers Or experience read about the process, and the given topics I have mentioned above using chat gpt Or google, try to improvise like you have purchased the product and you love the quality, service etc. The clients wants to hear that, be precise and build confidence.
Practice your pronunciation in English.
Stick to the same answer, don't change in every, hr will make you wait just to check your patiences. Agree to everything, any negative point you won't be hired. Greet your HR, ops or client with good morning/afternoon/ evening, and ask how are you? Manners and punctuality counts during interview.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Oct 2023.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your hobbies
  • Q3. About your hometown
  • Q4. What is customer service
  • Q5. Tell me about your school life
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Sep 2023.

3 Interview Rounds

1

Aptitude Test Round

Test taken in website

2

One-on-one Round (2 Questions)

  • Q1. What is customer service, conversation with customer, tell about Hyderabad
  • Q2. Conversation with customer
3

One-on-one Round (3 Questions)

  • Q1. Tell about yourself
  • Q2. Speak about Hyderabad
  • Q3. Conversation with customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

Aptitude Test Round

It was ok, easy not hard

2

HR Round (1 Question)

  • Q1. It was ok, introduction, hobby, why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - You can join this at the initial phase of your career however u should not stay there more than 1 year.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. How many languages do you know
  • Q2. What is the salary expectations
  • Q3. Basic questions
3

Behavioral Round (2 Questions)

  • Q1. How many languages do you know
  • Q2. Basic question like self intro previous job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Here you will have friendly environment and day shift timing is good. But salary hike is very low.

Interview Questions

I applied via Indeed and was interviewed in Mar 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask the question by a clarity
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Nov 2023.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself.
  • Q2. They will check your communication skills.
2

Technical Round (2 Questions)

  • Q1. Introduce yourself.
  • Q2. Process related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview process.
If anyone who have good communication skills then they definitely get job there.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Mar 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself
2

One-on-one Round (2 Questions)

  • Q1. What is BPO , How to tackle with the customer and company products little bit,.
  • Q2. Any topic will given to know about your communication skills

Taurus BPO Services Interview FAQs

How many rounds are there in Taurus BPO Services Customer Service Associate interview?
Taurus BPO Services interview process usually has 1 rounds. The most common rounds in the Taurus BPO Services interview process are HR.

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Taurus BPO Services Customer Service Associate Reviews and Ratings

based on 22 reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-Life balance

4.9

Salary & Benefits

5.0

Job Security

4.9

Company culture

4.8

Promotions/Appraisal

4.9

Work Satisfaction

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