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Taurus BPO Services Customer Service Associate Interview Questions and Answers

Updated 13 Aug 2024

Taurus BPO Services Customer Service Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Education and qualifications
  • Q2. Experience and expected salary

Interview Preparation Tips

Topics to prepare for Taurus BPO Services Customer Service Associate interview:
  • About pune
  • nacture
  • Customer Relationship
Interview preparation tips for other job seekers - Its too good company and we can learn many more from it

Interview questions from similar companies

I applied via Other and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What do you mean by bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party service provider.

    • BPO is a cost-effective way for companies to outsource non-core functions such as customer service, data entry, and accounting.

    • It allows companies to focus on their core competencies and improve efficiency.

    • Examples of BPO companies include Accenture, IBM, and Infosys.

    • BPO services can be pro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare on how to introduce u r self, and they will ask wt do you mean by sales,and they will ask to promote the mobile phone by giving offers and speak confidently and u should know along with a english any 2 regional languages.

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1. Tell us something about your self. 2. Where do see 5 years from now? 3. What are your goals in life? 4. What are you doing currently?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with your answers.
Be confident. Confidence is the key.
Try maintain an eye contact with the interviewer. Greet the interviewer with a smile. They asked me about my past job experiences and why did I quit. What was my profile and analysed me whether I really have any idea about the job profiles. Being from a different academic background why I chose to work in a voice process. I have good communication skills and my confidence did it all. They said you're the perfect candidate for this role. We liked your confide.

Interview Preparation Tips

Round: Test
Experience: First round was eassy writing. It was a simple eassy topic

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Easy

Interview Preparation Tips

Interview preparation tips for other job seekers - Good interview and good atmosphere

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Banking related

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly and listen to question s carefully

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why should I hire you.
  • Q2. Why you want join BPO INDUSTRY

Interview Preparation Tips

Interview preparation tips for other job seekers - Build the confidence , junoon hai kaam krne ki toh kaam milega.
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to work in BPO
  • Q2. What do you know about our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak proper English and answer every question confidently.

I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. What do you know about ecommerce?
  • Ans. 

    Ecommerce refers to buying and selling of goods and services online.

    • Ecommerce platforms include Amazon, eBay, and Shopify.

    • Customers can make purchases using credit/debit cards, PayPal, or other payment methods.

    • Ecommerce has revolutionized the retail industry by providing convenience and accessibility to customers.

    • Ecommerce also includes services such as online banking, online ticket booking, and online food delivery.

    • Ec...

  • Answered by AI
  • Q2. What are the benefits of using ecommerce services rather than going to shopping/markets in person?
  • Ans. 

    Ecommerce services offer convenience, variety, and cost savings compared to shopping in person.

    • Ecommerce allows for shopping from anywhere at any time

    • Online stores offer a wider variety of products and brands

    • Ecommerce often offers lower prices and discounts

    • No need to physically travel to stores and deal with crowds and parking

    • Ecommerce allows for easy comparison shopping

    • Delivery options make it easy to receive purchase...

  • Answered by AI
  • Q3. Why did you left your previous company?
  • Q4. What are your goals?
  • Q5. Tell me about yourself.
  • Q6. How long will you work here?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hey guys, hope you are all doing well.
If you're reading this, it means you are in search of a job, be it your passion or regarding your situations.

After joining in this company, I realised one thing. Happiness doesn't comes with the increase in your CTC nor even in the extra benefits. It always lies in the work that you love to do. Never ever feel inferior, or depressed by thinking what others are actually thinking about you (especially your current position in life). But remember, it's not them who make you happier. It is you.

So, when you're going to give an interview, just be hopeful and confident. During the interview process, just make sure your seating position is comfortable. Then take a deep breath and relax your facial muscles. Then understand the question clearly that are asked by the interviewer, and then speak out without fumbling. There's no need to hurry up like you're a superfast express, just stay calm and speak out clearly.

That's it, it shows your compassion and confidence, which might end up in taking the offer that you're willing to.

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  I was asked my experience in Last Employment and difference between Customer service and customer support

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you say,

Taurus BPO Services Interview FAQs

How many rounds are there in Taurus BPO Services Customer Service Associate interview?
Taurus BPO Services interview process usually has 1 rounds. The most common rounds in the Taurus BPO Services interview process are HR.

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Taurus BPO Services Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Taurus BPO Services Customer Service Associate Reviews and Ratings

based on 22 reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-life balance

4.9

Salary

5.0

Job security

4.8

Company culture

4.8

Promotions

4.8

Work satisfaction

Explore 22 Reviews and Ratings
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