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Tata Teleservices BPO Executive Interview Questions and Answers for Freshers

Updated 9 Feb 2022

Tata Teleservices BPO Executive Interview Experiences for Freshers

1 interview found

Round 1 - Aptitude Test 
Round 2 - Aptitude Test 
Round 3 - Case Study 
Round 4 - HR 

(2 Questions)

  • Q1. Why should we hire you?
  • Ans. 

    You should hire me because of my strong communication skills, ability to handle high-pressure situations, and experience in the BPO industry.

    • I have excellent communication skills, both written and verbal, which are essential for effective customer service in a BPO role.

    • I thrive in high-pressure situations and can handle multiple tasks simultaneously, ensuring efficient and timely completion of work.

    • I have prior experie...

  • Answered by AI
  • Q2. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced BPO Executive with a strong track record in customer service and team management.

    • Over 5 years of experience in the BPO industry

    • Proven ability to handle high-volume customer inquiries and resolve issues efficiently

    • Successfully managed a team of 20 customer service representatives

    • Implemented strategies to improve customer satisfaction and retention rates

    • Proficient in using CRM software an

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How you interact with others
  • Q2. Past experience and current expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak politely though you know everything. whereever injustice just humble and move on to next step. please should not raise your voice though against you.

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you detect zero day threats using SIEM
  • Ans. 

    SIEM is used to detect zero day threats as it provides real-time monitoring and analysis of security events.

    • SIEM collects and analyzes data from various sources to identify potential threats

    • Zero day threats are unknown vulnerabilities that can be exploited by attackers

    • SIEM can detect zero day threats by analyzing patterns and anomalies in network traffic

    • SIEM can also use threat intelligence feeds to identify known zero...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Get details about latest threats and how to detect early

I applied via Referral and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

MIS, & Business Management, Quality related questions

Round 2 - One-on-one 

(1 Question)

  • Q1. Business Analytics & Quality related questions
Round 3 - HR 

(4 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your salary expectations?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared on your job experience, market dynamics, technology awareness etc. Be true & honest about your skills & experience.

Interview Preparation Tips

Round: Final Interview
Experience: Post the final round which went about for an hour the Third party recruiter (Xpert Conexions) called in to inform that a feedback would be provided to me irrespective of the interview outcome. In spite of reaching out to the 3rd party recruiter twice by emails and once via call, the 3rd party recruiter displayed total lack of professionalism. Would recommend to insist being contacted by the company HR directly. If a company is serious about a potential candidate, they will get back in touch. If not, it appears that they will outsource the same to a 3rd party who wouldn't give an iota of consideration

I applied via Naukri.com and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1. General introduction 2. Case study / guesstimate 3. technical discussion about my experience in Sourcing and vender management.
  • Q2. Guesstimate : Daily revenue of Domino's pizza in gurgaon.
  • Ans. 

    Guesstimate the daily revenue of Domino's pizza in Gurgaon.

    • Consider the number of outlets in Gurgaon

    • Estimate the average number of pizzas sold per outlet per day

    • Multiply the number of pizzas by the average price of a pizza

    • Factor in any promotions or discounts that may affect revenue

    • Consider the day of the week and time of day as they may affect sales

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very good interview. Airtel management did it at best.

Manager Interview Questions & Answers

Jio user image Anonymous

posted on 30 Nov 2021

I was interviewed before Nov 2020.

Interview Questionnaire 

2 Questions

  • Q1. About yourself?
  • Q2. Easy and Medium DSA question from leetcode

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer's are good, be good in communicating your ideas, always have good questions about the company plans and any recent event, this thing is highly appreciated

Interview Questionnaire 

2 Questions

  • Q1. AMCAT TEST
  • Q2. Should have verbal english and statistics knowledge

I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical & My Telecom Networking Experience relevant.

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About team and work

Interview Preparation Tips

Interview preparation tips for other job seekers - Vodafone Idea is very good organization. The interviewer was very good

Tata Teleservices Interview FAQs

How many rounds are there in Tata Teleservices BPO Executive interview for freshers?
Tata Teleservices interview process for freshers usually has 4 rounds. The most common rounds in the Tata Teleservices interview process for freshers are Aptitude Test, Case Study and HR.

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