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Tata Motors Customer Support Manager Interview Questions and Answers
Tata Motors Customer Support Manager Interview Experiences
3 interviews found
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. What are the basic steps of diagnosis explain with a case study.
- Ans.
Basic steps of diagnosis involve gathering information, conducting tests, analyzing results, and determining a treatment plan.
Gather information from the patient about symptoms, medical history, and any relevant factors.
Conduct physical examinations, laboratory tests, imaging studies, and other diagnostic procedures.
Analyze the results of the tests to identify the underlying cause of the symptoms.
Based on the diagnosis...
- Q2. What is the difference between BS6 Phase 1 and Phase 2 vehicles?
- Ans.
BS6 Phase 1 vehicles have stricter emission norms compared to BS4, while Phase 2 vehicles have additional regulations for on-board diagnostics.
BS6 Phase 1 vehicles have reduced emissions of pollutants like nitrogen oxides, particulate matter, and hydrocarbons compared to BS4 vehicles.
BS6 Phase 2 vehicles have stricter regulations for on-board diagnostics systems to monitor the vehicle's emissions performance in real-ti...
(1 Question)
- Q1. Revenue, profit and nomenclature of Tata commercial vehicles.
- Ans.
Tata commercial vehicles contribute significantly to the revenue and profit of Tata Motors.
Tata Motors is a leading manufacturer of commercial vehicles in India.
Their commercial vehicle segment includes trucks, buses, and construction vehicles.
Tata commercial vehicles are known for their reliability, durability, and cost-effectiveness.
The revenue and profit generated from Tata commercial vehicles play a crucial role in...
Short apti test for GET selection
(2 Questions)
- Q1. Interview round with HR and Vertical heads
- Q2. Tell me about yourself
I applied via Naukri.com and was interviewed before Aug 2021. There were 4 interview rounds.
(3 Questions)
- Q1. Basic current role elaboration
- Q2. Why looking for change
- Q3. How old experience matches with role applied
(1 Question)
- Q1. Technical questions on CV
(1 Question)
- Q1. Basic day-to-day activity
Interview Preparation Tips
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Customer Service Manager Interview Questions & Answers
Maruti Suzuki
Anonymous
posted on 31 Dec 2024
Selected
I applied via Company Website and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Can you share your previous job experience related to our company?
- Q2. My previousjob experience was very best ,like enjoying the my work.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
(5 Questions)
- Q1. What did you studied
- Q2. Where are you from
- Ans.
I am from a small town in the Midwest known for its friendly community and beautiful scenery.
I grew up in a close-knit community where everyone knows each other.
The town is surrounded by lush green forests and rolling hills.
Despite its small size, the town has a strong sense of community and pride.
I have fond memories of spending summers swimming in the local lake and hiking in the nearby mountains.
- Q3. What's your family back ground
- Ans.
My family background is diverse and includes a mix of cultures and traditions.
My family is multicultural, with members from different countries and backgrounds.
We celebrate a variety of holidays and traditions from different cultures.
Family gatherings often involve a blend of cuisines and languages.
There is a strong emphasis on education and career success in my family.
We prioritize communication and support within our
- Q4. What's your current position
- Ans.
I am currently working as a Customer Service Representative at XYZ Company.
Handling customer inquiries and resolving issues
Providing product information and assistance
Processing orders and returns
Maintaining customer satisfaction and retention
- Q5. Where is your payslips
- Ans.
My payslips are stored electronically in the company's HR system.
My payslips are stored electronically in the company's HR system
I can access my payslips by logging into the employee portal
If needed, I can provide printed copies of my payslips
Interview Preparation Tips
Customer Relationship Manager Interview Questions & Answers
Hyundai Motor India Limited
Nikita Waghmare
posted on 14 Oct 2023
Selected
I applied via AmbitionBox and was interviewed in Sep 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Why did you choose hyundai company?
- Q2. What do you know about the motor line?
- Ans.
The motor line refers to a range of products related to motors and motor vehicles.
The motor line includes products such as engines, transmissions, and other components for vehicles.
It may also include accessories and parts for maintenance and repair of motors.
Companies like Ford, Toyota, and General Motors have their own motor lines.
Motor line products are essential for the automotive industry and transportation sector
- Q3. Where have you worked before?
Interview Preparation Tips
Customer Relationship Manager Interview Questions & Answers
Kia Motors
Anonymous
posted on 16 Oct 2023
(2 Questions)
- Q1. Customer satisfaction related
- Q2. Customer is very most important part of crm
(1 Question)
- Q1. One and one round
Interview Preparation Tips
(1 Question)
- Q1. How do you deal with difficult situations?
(1 Question)
- Q1. Behavioral questions
Customer Care Executive Interview Questions & Answers
Automotive Manufacturers
Anonymous
posted on 10 May 2023
I applied via Approached by Company and was interviewed in Apr 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. Expected salary
(1 Question)
- Q1. Fresher or experience
(1 Question)
- Q1. Excel ms office system knowledge
I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.
(6 Questions)
- Q1. What are your salary expectations?
- Q2. Why should we hire you?
- Q3. Share details of your previous job.
- Q4. Why are you looking for a change?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
Interview Preparation Tips
- Be confident
- Become learner
- Discipline
Your intresting area or your experience is more valuable for company don't jump or don't change your industry more then 1.
If customer satisfied then your goal achieved.
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Tata Motors Customer Support Manager Interview Process
based on 4 interviews
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Tata Motors Customer Support Manager Reviews and Ratings
based on 43 reviews
Rating in categories
|
Senior Manager
6.2k
salaries
|  ₹6.8 L/yr - ₹28.5 L/yr |
|
Executive
826
salaries
| ₹2.9 L/yr - ₹12.3 L/yr |
|
Deputy General Manager
790
salaries
| ₹13 L/yr - ₹47.3 L/yr |
|
Manager
421
salaries
| ₹6 L/yr - ₹21 L/yr |
|
Quality Engineer
421
salaries
| ₹1.2 L/yr - ₹4.5 L/yr |
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