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Tata Motors Customer Care Manager Interview Questions and Answers for Freshers
Tata Motors Customer Care Manager Interview Experiences for Freshers
1 interview found
Anonymous
(3 Questions)
- Q1. What work did you do in the previous company
- Ans. I'm already experienced in Maruti Suzuki, so I'm explaining about work process
- Q2. Why did you left that company
- Q3. I'm working in 3 years in that company, but salary is not increasing continuously
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I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.
(2 Questions)
- Q1. Know about gd&t and application
- Q2. What is your responsibility to current organization
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
Interview Questionnaire
4 Questions
- Q1. Tell us something about your self, summer inetrnship, family etc. ?
- Ans.
I am a hardworking individual with a passion for learning and growth. I completed a summer internship in marketing and come from a supportive family.
I am a hardworking individual
Passionate about learning and growth
Completed a summer internship in marketing
Come from a supportive family
- Q2. Demonstrate how will you retain an employee at your dealer's?
- Q3. Are you comfortable with working in different city and travelling?
- Ans.
Yes, I am comfortable with working in different cities and travelling.
I have previous experience working in different cities and travelling for work.
I am adaptable and can quickly adjust to new environments.
I enjoy exploring new places and meeting new people.
I understand the importance of being flexible and available for work-related travel.
I am willing to make necessary arrangements to ensure smooth travel and work ex
- Q4. Why did you enter the GD late?
- Ans.
I apologize for being late. I had an emergency that I had to attend to.
I had an unexpected emergency that required my immediate attention
I made sure to inform the organizers as soon as I could
I understand the importance of punctuality and will ensure it in the future
Interview Preparation Tips
Experience: Its a simple test to check your people skills, your personality and whether you are capable to handle difficult situations
Tips: Its very simple, no need to worry abt it. Everyone clears this one.
Round: Group Discussion
Experience: The GD took place on 12th feb and so the topic was very recent. Everybody had abundant data and thus plenty of points to make. It was a well structured GD, 10 minutes to discuss and 5 minutes to individually conclude the topic. I made my first point pretty late which was a wrong thing to do as I was asked about this in my interview. Later on I was successful to put 3-4 distinct points and as I was 8th amongst 10 ppl I could structure my conclusion well.
Tips: 1. Please read about the recent topics in newspaper.2.Numbers aren't important they don't make much difference. 3. If you are applying for marketing/sales job be presentable, improve your diction and grammar. 4.Make distinct points.
Duration: 15 minutes
Round: HR Interview
Experience: The HRs were very calm and poised, they gave me enough time to frame my answers. Overall it was a pleasant experience.
Tips: Be yourself and show that you need this job. Show that you come from a family which is supportive and that you are flexible when it comes to location.
College Name: KJ SOMAIYA INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH
I applied via Referral and was interviewed before Sep 2017. There were 2 interview rounds.
Interview Preparation Tips
Experience: I got confirmation from HR at December, but they gave letter in march month, day by day I have to call them and follow for the offer letter, They gave offer letter after 3 months, but ask me to join within one month.
General Tips: Please dont prefer to work in Mahindra and dont spoil your carrier.
Duration: 1-3 Months
I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. It was technial and some hr questions
Interview Preparation Tips
So whatever you have done worked get completed hold on it.
I applied via Naukri.com and was interviewed in Feb 2020. There were 6 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Manpower management.
- Q2. You have experienced about to handle union base manpower.
- Q3. Technical question.
- Q4. You must have sound technical knowledge about your field.
- Q5. Process related.
- Q6. You must be good in the process as well as system.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before May 2021. There were 4 interview rounds.
(2 Questions)
- Q1. Experience related and expectations from JD
- Q2. Project Handling and six Sigma
(2 Questions)
- Q1. Management skills and Auditing skills
- Q2. Training skills of process, Product, Gateway Reviews
- Ans.
I have strong training skills in process, product, and gateway reviews.
I have experience in designing and delivering training programs for various processes and products.
I have conducted gateway reviews to ensure that the team is meeting the required standards.
I have used various training methods such as classroom training, on-the-job training, and e-learning.
I have also developed training materials such as manuals, pr...
(1 Question)
- Q1. Salary Expectations and negotiation
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Past details of work experience
- Q2. Salary expectations in organization
Interview Preparation Tips
Selected
I appeared for an interview in Sep 2024, where I was asked the following questions.
- Q1. Costing formula
- Q2. What is strategic sourcing?
- Ans.
Strategic sourcing is a systematic approach to procurement that optimizes supplier selection and management for long-term value.
Focuses on long-term supplier relationships rather than short-term transactions.
Involves analyzing the total cost of ownership, not just purchase price. For example, considering shipping, storage, and maintenance costs.
Utilizes data analytics to assess supplier performance and market trends.
En...
- Q3. What is CSL and how can your prepare
- Q4. What is BOM & Routing verification
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Tata Motors Customer Care Manager Interview Process for Freshers
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Tata Motors Customer Care Manager Reviews and Ratings
based on 7 reviews
Rating in categories
|
Senior Manager
6.3k
salaries
|  ₹7 L/yr - ₹28.4 L/yr |
|
Deputy General Manager
917
salaries
| ₹13 L/yr - ₹47.3 L/yr |
|
Executive
816
salaries
| ₹2.4 L/yr - ₹12.4 L/yr |
|
Sales Executive
444
salaries
| ₹0.8 L/yr - ₹6 L/yr |
|
Territory Sales Manager
433
salaries
| ₹7.3 L/yr - ₹27 L/yr |
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