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TATA MEDICAL CENTER Customer Care Executive Interview Questions and Answers

Updated 5 Jan 2024

TATA MEDICAL CENTER Customer Care Executive Interview Experiences

2 interviews found

I applied via Walk-in and was interviewed in Jan 2022. There were 3 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Admission and discharge process
  • Q2. Ipd billing process
  • Q3. Test requirements
  • Q4. Why you want to be selected
  • Q5. Where do you see yourself in the next 5years
  • Q6. What if your manager accuses you of something you haven't done
  • Q7. What would you do if there's a huge fight

I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - There are two types of payroll. Direct payroll & indirect payroll. If you get a job in direct payroll then only opt for the job.

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

I applied via Company Website and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. The interview was technical round.
Round 3 - HR 

(1 Question)

  • Q1. How long you stay with us.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good organization, but hr policies are not so good, employee benefit organization not seen.

I applied via Approached by Company and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Whats your name, how long you work with us. What is salary expectation.
  • Q2. This environment soots you.
  • Ans. 

    Yes, this environment suits me well.

    • I thrive in fast-paced and dynamic environments

    • I enjoy working with a diverse group of individuals

    • I am comfortable with ambiguity and can adapt quickly to change

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good organization, communication problem, hr policies not good
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Not remember now to open the question
  • Q2. Tell about Qualification activities for HVAC.
  • Ans. 

    Qualification activities for HVAC involve testing and verifying the performance of heating, ventilation, and air conditioning systems.

    • Conducting functional tests to ensure proper operation of HVAC systems

    • Performing air and water balancing to optimize system performance

    • Verifying compliance with industry standards and regulations

    • Documenting all testing and verification activities

    • Training personnel on proper operation and

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Not remember that I had to tell now .
Round 4 - HR 

(1 Question)

  • Q1. All hr related salary hike questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Look for the best before coming here later you choose to this company.

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Hr related and management related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was good with the hr personel.

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questioned about month End book closer process, Tested about Direct and Indirect Taxation knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your self against your experience.

I applied via Referral and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Inventory management
  • Q2. Inventory category FMSN
  • Q3. Gross profit
  • Q4. Margin improvement

Interview Preparation Tips

Interview preparation tips for other job seekers - First you have to clear assignment, Basics of SQL
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Job description
  • Q2. Location preference
Round 2 - One-on-one 

(2 Questions)

  • Q1. Future plans in 5 years
  • Ans. 

    In 5 years, I plan to advance my skills, take on more leadership roles, and contribute to the growth of the company.

    • Continuing education and training to stay current in the field

    • Seeking opportunities for promotion and increased responsibilities

    • Participating in company initiatives and projects to drive growth

    • Building strong relationships with colleagues and clients for collaboration

    • Setting personal and professional goal

  • Answered by AI
  • Q2. What is your motivation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Referral

Round 1 - One-on-one 

(2 Questions)

  • Q1. What reports are you familiar with?
  • Ans. 

    I am familiar with various reports such as sales reports, financial reports, inventory reports, and employee performance reports.

    • Sales reports

    • Financial reports

    • Inventory reports

    • Employee performance reports

  • Answered by AI
  • Q2. What strategies would you implement to minimize the attrition rate in an organization?
  • Ans. 

    Implementing strategies like improving employee engagement, providing growth opportunities, offering competitive compensation, and conducting exit interviews can help minimize attrition rate.

    • Improve employee engagement through regular feedback sessions, recognition programs, and team-building activities.

    • Provide growth opportunities such as training programs, mentorship, and career development plans.

    • Offer competitive co...

  • Answered by AI

TATA MEDICAL CENTER Interview FAQs

How many rounds are there in TATA MEDICAL CENTER Customer Care Executive interview?
TATA MEDICAL CENTER interview process usually has 1 rounds. The most common rounds in the TATA MEDICAL CENTER interview process are HR.
What are the top questions asked in TATA MEDICAL CENTER Customer Care Executive interview?

Some of the top questions asked at the TATA MEDICAL CENTER Customer Care Executive interview -

  1. Admission and discharge proc...read more
  2. Ipd billing proc...read more
  3. Test requireme...read more

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TATA MEDICAL CENTER Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
TATA MEDICAL CENTER Customer Care Executive Salary
based on 41 salaries
₹1.5 L/yr - ₹2.8 L/yr
15% less than the average Customer Care Executive Salary in India
View more details

TATA MEDICAL CENTER Customer Care Executive Reviews and Ratings

based on 19 reviews

3.1/5

Rating in categories

3.5

Skill development

3.2

Work-life balance

3.2

Salary

4.5

Job security

3.1

Company culture

2.0

Promotions

3.0

Work satisfaction

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