TATA MEDICAL CENTER Customer Care Executive Reviews
based on 19 reviews
Updated 4 Oct, 2024
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
4.5
Job Security
3.5
Skill development
3.2
Work-Life balance
3.2
Salary & Benefits
3.1
Company culture
2.9
Work Satisfaction
2.0
Promotions/Appraisal
TATA MEDICAL CENTER is rated
3.1 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TATA MEDICAL CENTER is rated
3.1 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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19 reviews found
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Popular
Customer Care Executive in
Kolkata
Full Time
·
Administration Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Infrastructure ,
Dislikes
Internal politics, which was indirectly forced me to resign.
Good leave policy and insurance process for staff and their families .
Dislikes
Not adequate staff in all departments, working systems are very old and slow. Juniors are not appreciated by their senior management.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Operations / Strategy Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Dec 2023
Likes
Work life balance,job security
Dislikes
Salary & aapraisal
Customer Care Executive in
Kolkata
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 26 Jun 2023
Likes
Job security pro Max.
Dislikes
Toxic work culture.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Other Hospital Staff Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Apr 2023
Likes
The working culture
Dislikes
No
Work Details
Work days: Rotational Shift
(Flexible Timings)
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TATA MEDICAL CENTER.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 12 Jul 2023
Likes
Work Environment is very good . And the hospital is very good .
Dislikes
Work satisfaction is not good . Time of work is not permanent. And yes I know that in hospital sector there is no time maintain. Because it's an health care sector .
Customer Care Executive in
Tata Medical Center, Newtown
Administration Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 01 Jul 2022
Likes
Few good friends are there, who helped me a lot in my tenure.
Dislikes
No growth
Very bad work culture
Too much politics and very bad environment to work
Very irresponsible management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
IP Coordinator Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 May 2022
Likes
Their work culture
Dislikes
Rude behavior of some senior staffs
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Customer Care Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 04 Jun 2021
Likes
Huge amount of cases, good learning opportunities, scope of improving communication skills
Dislikes
Work culture, poor management, very poor and tricky HR policies, Demotivating seniors and too much of office politics
Work Details
Average, lack of growth
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Other Hospital Staff Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2022
Likes
A candidate will get 100% job security. The work culture is overall good but few seniors will create scenes in your everyday work without any reason. Higher management person are very cooperative. But one this very bad or have partial thing is there that is Indirect or Direct Payroll, which creates a huge differentiation among the staffs. I hope one day they will stop this partiality. Guys who ever is getting a job in Tata Medical Centre kindly check in which payroll you are getting the job....Read More
Dislikes
Few seniors who don't know any work and takes other credentials without inform the other.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Daycare Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2022
Likes
The working culture
Dislikes
Nothing
Customer Care Executive in
Kolkata
Operation theater Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Mar 2019
Likes
Work culture is very good.
Dislikes
Nothing
Work Details
Hectic but manageble
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Procurement & Purchase Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 05 Jul 2019
Likes
Nothing . In 6 years did same thing and no achievement to accomplish .
Dislikes
The HOD was pathetic. She has no management skills, no education. Always discouraging and demotivating everyone. She used to do appraisal on basis of who gives her most gifts M. No knowledge , very rude, no knowledge how to train staffs ! I seriously think this now how did I survive 6 years !! All the work I did she took the name and never a “thank you” from her side !!
Work Details
Extremely boring
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Human resources Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 Jan 2019
Likes
Very good work culture as well as excellent skil development opportunities
Dislikes
I don't have any dislike about this hospital
Customer Care Executive in
Kolkata
Customers care Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 15 May 2020
Likes
I started enjoying the work but the seniors are not at all supportive
Dislikes
The seniors are not at all supportive
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive
Other Hospital Staff Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 22 Oct 2018
Likes
Everything is very well organized and lovely working environment...
People also ask about TATA MEDICAL CENTER's Customer Care Executives
Is TATA MEDICAL CENTER a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 19 employee reviews, it's clear that most customer care executives have an average experience working at TATA MEDICAL CENTER. Job Security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 2.0. Read reviews about job security and career growth on AmbitionBox.
Does TATA MEDICAL CENTER pay their Customer Care Executives well?
According to AmbitionBox reviews, TATA MEDICAL CENTER customer care executives rate their salary and benefits at 3.2 out of 5, based on 19 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TATA MEDICAL CENTER's customer care executives salaries here and to read reviews specifically about salary and benefits at TATA MEDICAL CENTER for customer care executives, click here.
How is the work culture at TATA MEDICAL CENTER for Customer Care Executives?
Work culture at TATA MEDICAL CENTER for customer care executives is rated 3.1 out of 5 by 19 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at TATA MEDICAL CENTER for customer care executives, click here.
How is the job security at TATA MEDICAL CENTER for Customer Care Executives?
Based on 19 reviews on AmbitionBox, TATA MEDICAL CENTER's customer care executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at TATA MEDICAL CENTER, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at TATA MEDICAL CENTER for customer care executives, click here.
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