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Tata Capital Telecaller Interview Questions and Answers

Updated 1 Jul 2024

Tata Capital Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Sangesainath

posted on 1 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Other.coding test case study aptitude test assignment hr

Round 2 - HR 

(2 Questions)

  • Q1. How can talk to customer
  • Ans. 

    To talk to customers effectively, it is important to be polite, listen actively, ask open-ended questions, and provide helpful solutions.

    • Be polite and friendly

    • Listen actively to understand their needs

    • Ask open-ended questions to encourage conversation

    • Provide helpful solutions and address any concerns

    • Use positive language and tone

  • Answered by AI
  • Q2. What is the ambition box
  • Ans. 

    Ambition box is a tool or technique used to help individuals set and achieve their goals by visualizing their aspirations.

    • The ambition box is a visual representation of one's goals and aspirations

    • It typically includes images, words, or symbols that represent the individual's ambitions

    • It serves as a motivational tool to help individuals stay focused and committed to their goals

    • The ambition box can be used in goal-settin

  • Answered by AI

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Not good only full te re

Round 2 - One-on-one 

(2 Questions)

  • Q1. Job timing woul bt
  • Q2. 9.30 to 6.30 will be the job timing

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self?
  • Ans. 

    I am a highly motivated and enthusiastic individual with a passion for customer service and communication.

    • Customer service experience in retail industry

    • Strong communication skills

    • Ability to work well under pressure

    • Goal-oriented and results-driven

    • Bachelor's degree in Communication Studies

  • Answered by AI
  • Q2. What do you about loan?
  • Ans. 

    Loans are financial agreements where a lender gives money to a borrower, who agrees to repay the loan with interest over a set period of time.

    • Loans involve borrowing money from a lender

    • Borrowers agree to repay the loan amount with interest

    • Loans can be used for various purposes such as buying a house, car, or funding education

    • There are different types of loans like personal loans, home loans, and car loans

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - work culture is not that much good but we can get salary on time and the people is very good.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Not good only full te re

Round 2 - One-on-one 

(2 Questions)

  • Q1. Job timing woul bt
  • Q2. 9.30 to 6.30 will be the job timing

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self?
  • Ans. 

    I am a highly motivated and enthusiastic individual with a passion for customer service and communication.

    • Customer service experience in retail industry

    • Strong communication skills

    • Ability to work well under pressure

    • Goal-oriented and results-driven

    • Bachelor's degree in Communication Studies

  • Answered by AI
  • Q2. What do you about loan?
  • Ans. 

    Loans are financial agreements where a lender gives money to a borrower, who agrees to repay the loan with interest over a set period of time.

    • Loans involve borrowing money from a lender

    • Borrowers agree to repay the loan amount with interest

    • Loans can be used for various purposes such as buying a house, car, or funding education

    • There are different types of loans like personal loans, home loans, and car loans

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - work culture is not that much good but we can get salary on time and the people is very good.

I applied via Referral and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. About your self
  • Q2. Why you left your last job
  • Q3. Do you able to strich till late night
  • Ans. 

    Yes, I am able to work till late night if required.

    • I am comfortable working in shifts

    • I have worked in night shifts before

    • I am willing to adjust my schedule as per the job requirements

  • Answered by AI
  • Q4. What is collection and how you will work.
  • Ans. 

    Collection is the process of recovering unpaid debts from customers.

    • Contact customers to remind them of their outstanding debts

    • Negotiate payment plans or settlements

    • Maintain accurate records of all communication and payments

    • Escalate to legal action if necessary

    • Ensure compliance with all relevant laws and regulations

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was very normal.

Skills evaluated in this interview

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Nothing's

Interview Preparation Tips

Interview preparation tips for other job seekers - Actually First impressions more important...
Honest looking
Average communications
Bold speaking
It always enoungh for interview...
These based on my interview experience....

Tata Capital Interview FAQs

How many rounds are there in Tata Capital Telecaller interview?
Tata Capital interview process usually has 2 rounds. The most common rounds in the Tata Capital interview process are Group Discussion and HR.
What are the top questions asked in Tata Capital Telecaller interview?

Some of the top questions asked at the Tata Capital Telecaller interview -

  1. How can talk to custo...read more
  2. What is the ambition ...read more

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Tata Capital Telecaller Salary
based on 13 salaries
₹1 L/yr - ₹3.6 L/yr
At par with the average Telecaller Salary in India
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Tata Capital Telecaller Reviews and Ratings

based on 5 reviews

4.3/5

Rating in categories

4.3

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4.3

Work-Life balance

4.3

Salary & Benefits

4.6

Job Security

4.6

Company culture

4.1

Promotions/Appraisal

4.5

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