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Tata Capital Telecaller Interview Questions and Answers for Experienced

Updated 1 Jul 2024

Tata Capital Telecaller Interview Experiences for Experienced

1 interview found

Telecaller Interview Questions & Answers

user image Sangesainath

posted on 1 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Other.coding test case study aptitude test assignment hr

Round 2 - HR 

(2 Questions)

  • Q1. How can talk to customer
  • Ans. 

    To talk to customers effectively, it is important to be polite, listen actively, ask open-ended questions, and provide helpful solutions.

    • Be polite and friendly

    • Listen actively to understand their needs

    • Ask open-ended questions to encourage conversation

    • Provide helpful solutions and address any concerns

    • Use positive language and tone

  • Answered by AI
  • Q2. What is the ambition box
  • Ans. 

    Ambition box is a tool or technique used to help individuals set and achieve their goals by visualizing their aspirations.

    • The ambition box is a visual representation of one's goals and aspirations

    • It typically includes images, words, or symbols that represent the individual's ambitions

    • It serves as a motivational tool to help individuals stay focused and committed to their goals

    • The ambition box can be used in goal-settin

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. About your self
  • Q2. Why you left your last job
  • Q3. Do you able to strich till late night
  • Ans. 

    Yes, I am able to work till late night if required.

    • I am comfortable working in shifts

    • I have worked in night shifts before

    • I am willing to adjust my schedule as per the job requirements

  • Answered by AI
  • Q4. What is collection and how you will work.
  • Ans. 

    Collection is the process of recovering unpaid debts from customers.

    • Contact customers to remind them of their outstanding debts

    • Negotiate payment plans or settlements

    • Maintain accurate records of all communication and payments

    • Escalate to legal action if necessary

    • Ensure compliance with all relevant laws and regulations

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was very normal.

Skills evaluated in this interview

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Nothing's

Interview Preparation Tips

Interview preparation tips for other job seekers - Actually First impressions more important...
Honest looking
Average communications
Bold speaking
It always enoungh for interview...
These based on my interview experience....

Tata Capital Interview FAQs

How many rounds are there in Tata Capital Telecaller interview for experienced candidates?
Tata Capital interview process for experienced candidates usually has 2 rounds. The most common rounds in the Tata Capital interview process for experienced candidates are Group Discussion and HR.
What are the top questions asked in Tata Capital Telecaller interview for experienced candidates?

Some of the top questions asked at the Tata Capital Telecaller interview for experienced candidates -

  1. How can talk to custo...read more
  2. What is the ambition ...read more

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Tata Capital Telecaller Salary
based on 13 salaries
₹1 L/yr - ₹3.6 L/yr
At par with the average Telecaller Salary in India
View more details

Tata Capital Telecaller Reviews and Ratings

based on 5 reviews

4.3/5

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4.3

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4.3

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4.3

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4.6

Job Security

4.6

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4.1

Promotions/Appraisal

4.5

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