Taj Hotels Resorts and Palaces Guest Service Assistant Interview Questions and Answers

Q1. What is your current job
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Q1. Tell me about yourself
Ans. My name is sujata thakur and i am from himachal pradesh.i am 19 years old and i have completed my 12th from CBSE board. And also completed my aviation& Hospitality cource from frankfinn. My hobbies are cooking, dancing it makes me happy. And my skills are i am punctual and good communication skills. Thats all about me thankyouu.
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Q2. How many members in your family
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Q3. What your father do
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Q4. Why you want to join this company
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Q5. Tell me about your skills
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Different shapes of pastas

Q1. What is your relevant experience?
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Q2. Are you able to handle phone calls?
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Q1. Tell me about yourself
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Q2. Salary expectations
Ans. Whatever the expectations you have they will give you a normal salary
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Q3. Why do you want to join Hyatt why are you leaving your current property
Ans. Give a good example with honesty the hr department is ready to give you an opportunity
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Q1. Tell me about yourself
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Q2. What do you know about Hyatt
Ans. You must have basic knowledge about this brand
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Q3. Front office related questions
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Q1. What do you know about Hyatt and why you want to join
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Q1. Tell about yourself
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Q2. Which department you are interested and why
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Q1. What makes you best for this department
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Q1. Where do you see yourself in 5 years?
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Q2. Why are you looking for a change?
Ans. 
I am looking for a change to explore new opportunities and challenges in the hospitality industry.
• Seeking growth and advancement in my career

• Interested in gaining experience in a different hotel or resort

• Want to work in a more customer-focused environment

• Desire to learn new skills and expand my knowledge

• Looking for a company with a strong reputation and positive work culture
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Q3. What are your salary expectations?
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Q4. What is your family background?
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Q5. Share details of your previous job.
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Q6. Why should we hire you?
Ans. 
I am the ideal candidate for the Guest Service Associate position because of my strong customer service skills, attention to detail, and ability to handle difficult situations with professionalism.
• I have extensive experience in the customer service industry, having worked in various roles where I have honed my communication and problem-solving skills.

• I am highly attentive to detail, ensuring that I provide accurate and...read more
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Q7. What are your strengths and weaknesses?
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Q8. Tell me about yourself.
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Q1. French classical menu What is whisky? What is beer made of? What is sparkling wine? Name of the red wine grapes and white wine grapes? Difference between liquor and liqueur ? What is grilled sandwich? Name...read more
Ans. 
A series of questions related to food and beverages.
• Whisky is a distilled alcoholic beverage made from fermented grain mash.

• Beer is made from water, malted barley, hops, and yeast.

• Sparkling wine is a wine with significant levels of carbon dioxide in it, making it fizzy.

• Red wine grapes include Cabernet Sauvignon, Merlot, and Pinot Noir. White wine grapes include Chardonnay, Sauvignon Blanc, and Riesling.

• Liquor is a dist...read more
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Group Discussion on the topic what people think about women who should get murdered by people so that people should hang out or get second chance in their life !?

Some basic knowledge of some wine

Q1. What is the process for requesting time off?
Ans. 
To request time off, employees must submit a request through the company's designated system or to their supervisor.
• Submit a request through the company's designated system

• Inform your supervisor about the time off request

• Follow any specific procedures outlined by the company

• Plan ahead and submit the request in advance to ensure coverage

• Be prepared to provide a reason for the time off if required
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Q2. Review the company policy
Ans. 
Company policy outlines guidelines and procedures for employees to follow.
• Company policy covers areas such as dress code, attendance, customer service, and conflict resolution.

• Employees are expected to familiarize themselves with the company policy and adhere to it at all times.

• Examples of company policy may include rules on using company equipment, social media usage, and confidentiality agreements.
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Q3. Submit a request
Ans. 
To submit a request, simply fill out the necessary information and click 'submit'.
• Provide all required details

• Ensure accuracy in information provided

• Click on 'submit' button after filling out the form
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Q4. Wait for approval
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Q5. Receiving conformation
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