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Sysnet Global Technologies Engineer- Customer Support Interview Questions, Process, and Tips
Top Sysnet Global Technologies Engineer- Customer Support Interview Questions and Answers
- Q1. What is the difference between domain & workgroup?
- Q2. Difference diagnostics tools using on HP, Dell, Lenovo for troubleshooting hardware and software related issues.
- Q3. How you troubleshoot a not powering on issue?
Sysnet Global Technologies Engineer- Customer Support Interview Experiences
16 interviews found
HARI KRISHNAN
I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.
(5 Questions)
- Q1. How many partitions can be done in GPT?
- Ans.
GPT allows up to 128 partitions.
GPT stands for GUID Partition Table.
It is a newer partitioning scheme compared to MBR.
GPT allows up to 128 partitions.
Each partition is identified by a unique GUID.
GPT is required for disks larger than 2 TB.
- Q2. Difference diagnostics tools using on HP, Dell, Lenovo for troubleshooting hardware and software related issues.
- Ans.
Different diagnostic tools are used for HP, Dell, and Lenovo for troubleshooting hardware and software issues.
HP has its own hardware diagnostic tool called HP PC Hardware Diagnostics.
Dell has a built-in diagnostic tool called Dell Diagnostics.
Lenovo has a diagnostic tool called Lenovo Solution Center.
HP and Dell also have software diagnostic tools for troubleshooting software issues.
HP has HP Support Assistant and Del...
- Q3. What are the different types of SSDs?
- Ans.
There are two main types of SSDs: SATA and NVMe.
SATA SSDs are the most common and use the same interface as traditional hard drives.
NVMe SSDs are faster and use a different interface that connects directly to the motherboard.
Other types of SSDs include PCIe SSDs and U.2 SSDs.
PCIe SSDs use the PCIe interface and are commonly used in high-performance gaming PCs.
U.2 SSDs are similar to NVMe SSDs but use a different physic...
- Q4. How you troubleshoot a heating issue?
- Ans.
To troubleshoot a heating issue, I would start by checking the thermostat settings and air filters.
Check thermostat settings and ensure they are set to the desired temperature
Check air filters and replace if dirty or clogged
Check for any blockages in the air ducts
Inspect the heating system for any visible damage or malfunctions
If necessary, call a professional HVAC technician for further diagnosis and repair
- Q5. How you troubleshoot a not powering on issue?
- Ans.
I start by checking the power source and then move on to inspecting the hardware components.
Check if the power source is working properly
Inspect the power cable and adapter for any damages
Check if the battery is charged or needs replacement
Inspect the hardware components such as RAM, motherboard, and CPU for any damages
Check if there are any loose connections or cables
Use diagnostic tools to identify any software issue
Interview Preparation Tips
Skills evaluated in this interview
Arshad Qureshi
Selected
I was interviewed in Oct 2024.
(2 Questions)
- Q1. How much experience do you have in IT
- Q2. Do you know about troubleshooting
- Ans.
Yes, troubleshooting involves identifying and resolving issues in a systematic manner.
Troubleshooting is the process of identifying and resolving problems or issues.
It involves gathering information about the issue, analyzing the data, and finding a solution.
Common troubleshooting techniques include isolating the problem, testing possible solutions, and implementing fixes.
Examples of troubleshooting tasks include fixin...
(2 Questions)
- Q1. How much salary you want
- Q2. You have to work without joining at 15 days
Anonymous
Selected
I applied via Job hai and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. What is a Switched-Mode Power Supply (SMPS), and how can it be shortened?
- Ans.
SMPS is a type of power supply that efficiently converts electrical power by switching the input voltage on and off.
SMPS is commonly used in electronic devices to provide a stable and efficient power supply.
It operates by rapidly switching the input voltage on and off at a high frequency.
This switching action allows SMPS to regulate the output voltage and current levels.
SMPS are smaller and lighter than traditional lin...
- Q2. What are the troubleshooting steps for a system that is not powering on?
- Ans.
Troubleshooting steps for a system not powering on
Check power source and connections
Inspect power supply unit for any issues
Test with a different power cable or outlet
Check for any visible damage to the system components
Reset BIOS settings if necessary
I applied via Job Fair
(1 Question)
- Q1. Ask troubleshooting steps for speaker issue
Sysnet Global Technologies interview questions for designations
Prepare on self for all interview
(2 Questions)
- Q1. My question is a tell me about windows
- Q2. About 365 and outlook configuration
Interview Preparation Tips
Get interview-ready with Top Sysnet Global Technologies Interview Questions
Selected
I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What is your qualifications
- Q2. What is your experience
(2 Questions)
- Q1. BSOD Error troubleshooting step
- Q2. Can you repair Laptop and Desktop
- Ans.
Yes, I can repair both laptops and desktops.
I have experience repairing both laptops and desktops.
I am familiar with common hardware and software issues on both types of devices.
I have successfully repaired laptops and desktops in the past.
I have the necessary tools and knowledge to troubleshoot and fix issues on both types of devices.
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Technical knowledge?
- Q2. Networking, AD, e-mail configuration, Server, desktop, laptop, printer.
Interview Preparation Tips
I applied via Campus Placement
(3 Questions)
- Q1. Computer Hardware related questions
- Q2. Comunication questions
- Q3. Laptop assemble and disassemble
Interview Preparation Tips
(2 Questions)
- Q1. Please tell about yourself
- Q2. How many year of experience and which company
(1 Question)
- Q1. What do you know about Hardware of computer?
- Ans.
Hardware of a computer refers to the physical components that make up a computer system.
Hardware includes components such as the motherboard, CPU, RAM, hard drive, and graphics card.
It also includes peripherals like the keyboard, mouse, and monitor.
Hardware can be categorized into internal and external components.
Internal components are housed inside the computer case, while external components are connected externally...
(1 Question)
- Q1. What is DNS, Firewall and Gateway?
- Ans.
DNS resolves domain names to IP addresses. Firewall blocks unauthorized access to a network. Gateway connects networks.
DNS stands for Domain Name System and translates domain names to IP addresses
Firewall is a security system that monitors and controls incoming and outgoing network traffic
Gateway is a network node that connects two different networks
Examples of gateways include routers and switches
Interview Preparation Tips
Skills evaluated in this interview
(2 Questions)
- Q1. How to identify beep sound
- Ans.
Beep sounds can be identified by their frequency, duration, and pattern.
Listen carefully to the beep sound and try to identify its frequency.
Note the duration of the beep sound.
Observe if there is any pattern to the beep sound.
Use a sound meter to measure the decibel level of the beep sound.
Compare the beep sound to known beep sounds to identify it.
Consult the device manual or manufacturer for information on the beep s
- Q2. How to identify deem display
- Ans.
Deem display can be identified by checking for distorted or stretched images on the screen.
Check for distorted or stretched images on the screen
Look for pixelation or blurring of the display
Check for color inconsistencies or abnormal brightness levels
Test the display with different resolutions and refresh rates
Check for physical damage or defects on the screen
Interview Preparation Tips
Interview Questionnaire
4 Questions
- Q1. What is advance bios ?
- Ans.
Advanced BIOS refers to the updated version of the Basic Input/Output System (BIOS) that provides more features and functionalities.
Advanced BIOS offers more customization options for hardware settings.
It can support larger hard drives and faster boot times.
It can also provide better security features such as password protection and secure boot.
Examples of advanced BIOS include UEFI (Unified Extensible Firmware Interfa...
- Q2. In this part of bios we be will able to reduce system startup time by enabling and disabling specific feature .
- Q3. What is blue screen and black screen error ?
- Ans.
Blue screen and black screen errors are system errors that occur when the operating system crashes or stops working.
Blue screen error, also known as the Blue Screen of Death (BSOD), is a system error that occurs when the operating system encounters a critical error and cannot recover.
Black screen error is a system error that occurs when the operating system crashes and the screen turns black, indicating that the system...
- Q4. Blue screen error ( also some time called black screen error or stop code error)can occur if a serious problem causes windows to south down and restart unexpectedly . windows has been south down has been p...
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Skills evaluated in this interview
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Sysnet Global Technologies Engineer- Customer Support Interview Process
based on 7 interviews
2 Interview rounds
- Resume Shortlist Round
- Technical Round
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Sysnet Global Technologies Engineer- Customer Support Reviews and Ratings
based on 209 reviews
Rating in categories
|
Desktop Support Engineer
424
salaries
|  ₹1 L/yr - ₹4.2 L/yr |
|
Engineer- Customer Support
421
salaries
| ₹1 L/yr - ₹4.7 L/yr |
|
Technical Support Engineer
136
salaries
| ₹1.1 L/yr - ₹4 L/yr |
|
Team Lead
125
salaries
| ₹1.9 L/yr - ₹5.6 L/yr |
|
Server Engineer
87
salaries
| ₹2 L/yr - ₹5.1 L/yr |
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