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Sysnet Global Technologies

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3.6

based on 1.2k Reviews

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Sysnet Global Technologies Desktop Support Engineer L1 Interview Questions and Answers

Updated 28 Oct 2022

Sysnet Global Technologies Desktop Support Engineer L1 Interview Experiences

2 interviews found

Desktop Support Engineer L1 Interview Questions & Answers

user image Anonymous

posted on 19 Mar 2022

I applied via Referral and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Difference between Cat5 and Cat6
  • Ans. 

    Cat6 has higher bandwidth and faster data transfer rate than Cat5.

    • Cat6 has a higher frequency of 250 MHz compared to Cat5's 100 MHz.

    • Cat6 has stricter specifications for crosstalk and system noise.

    • Cat6 can support 10 Gigabit Ethernet up to 55 meters, while Cat5 can only support up to 100 Mbps.

    • Cat6 cables are thicker and less flexible than Cat5 cables.

    • Cat6 cables are more expensive than Cat5 cables.

    • Answered by AI
    Add your answer
  • Q2. Difference between switch and Router
  • Ans. 

    Switch connects devices within a network while router connects networks together.

    • Switch operates at layer 2 of OSI model while router operates at layer 3.

    • Switch forwards data packets to the intended device based on MAC address.

    • Router forwards data packets to the intended network based on IP address.

    • Switch is used in LAN while router is used in WAN.

    • Example of switch: Cisco Catalyst 2960. Example of router: Cisco ISR 400

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always Study which related to your job and be smart with communication

Skills evaluated in this interview

Desktop Support Engineer L1 Interview Questions & Answers

user image Anonymous

posted on 27 Apr 2022

I applied via Walk-in

Round 1 - Technical 

(1 Question)

  • Q1. What did you choose a career in desktop support Engineer ? What is your troubleshooting process? How do you start the OS in safe mode? What do you know about NTLDR error?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Desktop support Engineer are IT support specialist that assist clients with hardware and software issue. These job is to provide on site or remote technical assistance including the settings up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues

Desktop Support Engineer L1 Interview Questions Asked at Other Companies

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Top trending discussions

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Career Growth
2w (edited)
littleiv
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·
works at
Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you
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Interview questions from similar companies

Desktop Support Engineer L1 Interview Questions & Answers

CMS IT Services user image Anonymous

posted on 19 Sep 2022

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Imidiate joining to desktop support possition
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Immediate joining to desktop support Engineer position
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Immediate joining to desktop support Engineer position

Desktop Support Engineer Interview Questions & Answers

CMS IT Services user image Anonymous

posted on 2 Oct 2017

I appeared for an interview before Oct 2016.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions related to hardware
    • Add your answer
  • Q2. Related to networking concept.
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just mentally prepared for telephonic interview.
Tips: No tips provided

Round: Technical + HR Interview
Experience: I was handling 8 questions out of 10/11 questions.
Tips: Not provided.

Skills: Clear Picture Of What You Want To Be In The Future, Network
College Name: R.C.patel insitute of technology,shirpur(Magarastra)

Desktop Support Engineer Interview Questions & Answers

CMS IT Services user image Anonymous

posted on 23 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Whats is strenth and weekness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give answer confidentally before u must prepred hard .

Desktop Support Engineer Interview Questions & Answers

CMS IT Services user image Anonymous

posted on 30 May 2020

Interview Questionnaire 

1 Question

  • Q1. Basic questions about desktop support
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - What is lan, man, wan?
What is network?
How to configure outlook?
How to Install printer?

Desktop Support Engineer Interview Questions & Answers

CMS IT Services user image Anonymous

posted on 8 May 2021

Interview Questionnaire 

1 Question

  • Q1. About basic networking About microsoft outlook About Dns, DHCP, Ads, Domain, Group policies
    • Add your answer

Desktop Support Engineer Interview Questions & Answers

CMS IT Services user image Anonymous

posted on 11 Dec 2022

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Dec 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Call me you interested on technical support Engineer profile in Gurgaon location
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. About your qualification and extra work work experience and communication is matter of our client side
    • Add your answer
  • Q2. Previous organization work culture and salary expectation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical question Outlook configuration teams VMware bitlocker types question

Desktop Support Engineer Interview Questions & Answers

CMS IT Services user image Anonymous

posted on 17 Mar 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. How to come Blue screen error
  • Ans. 

    Blue screen errors can occur due to hardware or software issues, causing the system to crash and display a blue screen with an error message.

    • Blue screen errors can be caused by hardware failures such as faulty RAM or hard drive issues.

    • Software conflicts or driver issues can also lead to blue screen errors.

    • Overheating or power supply problems can trigger blue screen errors.

    • Examples: DRIVER_IRQL_NOT_LESS_OR_EQUAL, PAGE_F...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't join this Company, It is waist of time in this company

Skills evaluated in this interview

Desktop Support Engineer Interview Questions & Answers

CMS IT Services user image Anonymous

posted on 21 Mar 2025

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. What is your level of skill and knowledge in your field?
  • Ans. 

    I possess extensive knowledge in desktop support, troubleshooting, and customer service, ensuring efficient IT solutions.

    • Proficient in Windows and macOS operating systems, with experience in installation and configuration.

    • Skilled in diagnosing hardware issues, such as replacing hard drives and upgrading RAM.

    • Experienced in using remote support tools like TeamViewer and Remote Desktop for troubleshooting.

    • Knowledgeable in...

    • Answered by AI
    Add your answer
  • Q2. What is your accuracy level in your work?
  • Ans. 

    I maintain a high accuracy level by following protocols, double-checking work, and utilizing tools effectively.

    • I consistently resolve 95% of support tickets on the first call, minimizing repeat issues.

    • I use checklists to ensure all troubleshooting steps are followed, reducing errors.

    • I regularly review and update documentation to reflect accurate procedures and solutions.

    • In my previous role, I implemented a tracking sys...

    • Answered by AI
    Add your answer
More about working at Sysnet Global Technologies

Sysnet Global Technologies Interview FAQs

How many rounds are there in Sysnet Global Technologies Desktop Support Engineer L1 interview?
Sysnet Global Technologies interview process usually has 1-2 rounds. The most common rounds in the Sysnet Global Technologies interview process are Technical and Resume Shortlist.
What are the top questions asked in Sysnet Global Technologies Desktop Support Engineer L1 interview?

Some of the top questions asked at the Sysnet Global Technologies Desktop Support Engineer L1 interview -

  1. Difference between Cat5 and C...read more
  2. Difference between switch and Rou...read more

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Sysnet Global Technologies Desktop Support Engineer L1 Salary
based on 20 salaries
₹1.5 L/yr - ₹3 L/yr
At par with the average Desktop Support Engineer L1 Salary in India
View more details

Sysnet Global Technologies Desktop Support Engineer L1 Reviews and Ratings

based on 3 reviews

1.8/5

Rating in categories

2.3

Skill development

3.7

Work-life balance

1.4

Salary

1.4

Job security

2.3

Company culture

1.4

Promotions

1.9

Work satisfaction

Explore 3 Reviews and Ratings
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