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Synergistic Financial Networks Customer Support Executive Interview Questions and Answers

Updated 22 Aug 2021

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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1) Introduction 2) Experience 3) salary expectation.
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion

I applied via Naukri.com and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. They ask very quick question like, why you wanna switch & would you be able to work in shifts.
Round 3 - Aptitude Test 

This was like, V&A round.
Quite easy you are doing it with focus.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best, forgot about result.
We always do like, thinking how we sre performing while interviewing. So it's better focus on one thing st a time.

I applied via Referral and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Do you have any experience in trading and investing?
  • Ans. 

    Yes, I have experience in trading and investing.

    • I have been actively trading stocks and cryptocurrencies for the past 2 years.

    • I have also invested in mutual funds and have a good understanding of the market trends.

    • I keep myself updated with the latest news and developments in the financial world.

    • I have experience in using trading platforms like Robinhood and Coinbase.

    • I understand the importance of risk management and h

  • Answered by AI
  • Q2. Try to sell me this AC.
  • Ans. 

    Our AC is the perfect solution for beating the heat and staying cool all summer long.

    • Our AC has a powerful cooling system that can quickly cool down any room.

    • It has energy-saving features that can help you save money on your electricity bill.

    • The AC is easy to install and comes with a user-friendly remote control.

    • It has a sleek and modern design that will complement any home decor.

    • Our AC is built to last and comes with

  • Answered by AI
  • Q3. What are your long term goals?
  • Q4. Talk about anything you like for one minute

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers, search about details of company its goals and missions. Just stay positive and be confident

I applied via Walk-in and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Why should we hire you?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Pine Labs Customer Support Executive interview:
  • Infromation about organisation
Interview preparation tips for other job seekers - Read something about the company you’re applying for.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - ASM 

(2 Questions)

  • Q1. Sales kar loge Aur kaise karte hain
  • Q2. HL documentation
Round 2 - DM 

(2 Questions)

  • Q1. Sales ka kya knowledge hai
  • Q2. Home loan aur Colony Mein क्या-क्या document Lagte Hain
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic Test to check grammar knowledge.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing excellent service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

  • Answered by AI
  • Q2. Explain a difficult situation which you handled yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for everything. It's on luck too if you get selected. I felt I was not going to get pass when I first interacted with the senior interviewer.

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Telephonic Interview Round 1
  • Q2. Tell about yourself.
Round 3 - Assignment 

Language English Testing through Application.

Round 4 - Technical 

(1 Question)

  • Q1. What do you know about credit cards?
  • Ans. 

    Credit cards are financial tools that allow consumers to borrow money for purchases and pay it back later with interest.

    • Credit cards are issued by financial institutions to consumers for making purchases and payments.

    • They allow users to borrow money up to a certain limit, known as the credit limit.

    • Users are required to pay back the borrowed amount along with interest within a specified period.

    • Credit cards often come wi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First do clean neat shave, give a nice haircut, dress in formals, don't put too much information on your resume,
Speak confident on Tell about yourself
without any mistakes, that will lead you to speak confident for second round , in technical round if you don't know the answers say 'No', no is a good answer, if you know answers speak correctly without lagging.
This will help you surely to get selected on interviews.

I applied via Bny Mellon website and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.

Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for BNY Customer Service Representative interview:
  • Mutual Funds
  • Investment Banking
  • Finance
  • Accounting basics
  • Share Market
Interview preparation tips for other job seekers - This was my last round of mangers with two of them asking me questions simultaneously one after other regarding finance sector and personal opinions it was a great experience about this interview and I thank all my supporters who guided me in cracking this interview.

I applied via Walk-in and was interviewed before Mar 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

JAM session

Round 3 - Assignment 

Communication

Round 4 - One-on-one 

(2 Questions)

  • Q1. What are your strengths and what you are doing well in the study of the day of the day of the day of the day of the
  • Q2. Strengths and weaknesses and you need to expain the situation to the Manager. Friendly Managers. If you are confident and happy face positive impact than skills.
  • Ans. Strengths and weaknesses and you need to be a good candidate for the role of the day. Friendly Managers. Good culture and all good. Immidiate results
  • Answered Anonymously
Round 5 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest. Don't panic. Be confident.

Synergistic Financial Networks Interview FAQs

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