Svatantra Microfin Senior Relationship Officer Interview Questions and Answers

I have over 10 years of experience in relationship management, including working with high net worth clients.

• Managed relationships with high net worth clients, providing personalized financial solutions

• Developed and implemented strategies to increase client retention and satisfaction

• Collaborated with cross-functional teams to address client needs and concerns

• Utilized CRM systems to track client interactions and maintai

To sell banking products, one must understand the customer's needs and offer personalized solutions.

• Identify the customer's financial goals and needs

• Explain the benefits and features of the product

• Offer personalized solutions based on the customer's needs

• Build trust and rapport with the customer

• Follow up with the customer to ensure satisfaction and address any concerns

Sales is the process of selling products or services while marketing is the process of promoting and creating awareness about the products or services.

• Sales involves direct interaction with customers while marketing involves indirect communication through advertising, branding, etc.

• Sales focuses on closing deals and generating revenue while marketing focuses on building brand image and customer loyalty.

• Sales is a short...read more