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Svatantra Microfin
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General knowledge questions class rooms training Field Visit HR induction
I applied via Referral and was interviewed in Nov 2023. There were 2 interview rounds.
The collection purpose refers to the reason for gathering or accumulating certain items or information.
Collection purpose helps in determining the intended use of the collected data.
It ensures that the collected items or information are relevant and necessary for a specific purpose.
Examples of collection purposes include market research, customer profiling, data analysis, and record-keeping.
Collection purpose also help...
I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.
Case discussion and check abilities
I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.
I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.
I appeared for an interview before Feb 2024.
ESG competency on the job I need to deliver.
Explain the case How will you deal with customer when it's not companies fault
I appeared for an interview in Aug 2024.
The challenging part of collection is dealing with difficult customers and navigating complex payment situations.
Handling customers who are uncooperative or hostile
Negotiating payment plans with customers who are unable to pay in full
Resolving disputes over billing errors or discrepancies
Managing accounts that are past due or in collections
Adhering to legal and ethical guidelines when collecting debts
Company desire numbers during COVID period
Increase online sales by 30%
Reduce operating costs by 20%
Maintain customer satisfaction levels at 90%
Implement remote work policies for 50% of employees
I appeared for an interview before Jan 2024.
based on 2 interviews
Interview experience
based on 19 reviews
Rating in categories
Field Officer
154
salaries
| ₹1 L/yr - ₹3 L/yr |
Brach Operation Manager
119
salaries
| ₹2 L/yr - ₹3.5 L/yr |
Branch Manager
94
salaries
| ₹2.1 L/yr - ₹5.5 L/yr |
Risk Officer
74
salaries
| ₹2 L/yr - ₹3.5 L/yr |
Senior Branch Manager
48
salaries
| ₹3.3 L/yr - ₹5.4 L/yr |
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